About ZapERP

ZapInventory is an inventory management solution that helps businesses streamline stock, customer relationship management and order fulfillment operations. It enables employees to create and edit purchase orders, share them with customers via email and map products to different vendors via a unified platform.

Administrators can update price lists, handle sales across various online or offline channels, view transaction history and accept payments via debit/credit cards. Features of Zapinventory include accounting, a client portal, warehouse management, barcoding, reporting, batch management, and more. Additionally, the integrated point of sale (POS) system allows organizations to calculate costs, generate invoices and gain insights into business activities.


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Supported Operating System(s):

Web browser (OS agnostic)

33 Reviews of ZapERP

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(22)

22

4 stars

(10)

10

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 33 results

May 2019

User Profile Picture

Raul from Nammu - Comercio Electrónico

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2019

Finally able to know stock variations and add them into the financial results

Pros

I have been running an small ecommerce store in for several years. And I had the issue that at the end of each month, I did not the money that I was doing. I mean, I know the total amount of sales, even the expenses or the period (for each 3 months of accounting reports) but I did not know the value of the items sold, and the stock variations. Also I could not clearly say what items sell better in percentage to discover new lines of products with high demand. ZapERP is able to solve those issues, and give a figure at the end of each month to know the profitability or not of the business thanks to integrations with the store (Magento 2) and feel secure about future planning.

Cons

I liked very much the attentive service that the business offers. Just next week after my sign up, the CEO call me via video call to check that everything was working well, and take note of suggestions on improvements. Even when it is a relatively new product, the company is well back up and working very professionally.

December 2019

Dayle from Pool Master (Nam Fah Sai Co Ltd)

Company Size: 2-10 employees

Industry: Chemicals

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2019

Excellent Multi-location Inventory

I cant really speak bad about the experience I have had, all has been great so far!

Pros

I love the fact that it is easy to use, easy to setup, fast replies from customer service, and the ability for it to grow more without limitations. It can be linked to other services such as WooCommerce & QuickBooks which is definitely an advantage over competitors.

Cons

The only thing missing is some-kind of WooCommerce plugin to actually add in the multi-locations into your WooCommerce website. This would complete the package.

Reasons for Choosing ZapERP

ZapERP offers a lot more features than its competitors for a much cheaper price. It also has the capabilities to separate quantities per location, instead of an overall quantity from all locations. And you do not need to have a duplicate of all items in an inventory for each location. Only 1 inventory with various locations meaning you keep the same SKU (product code). This is the CORRECT way to do it.

October 2021

User Profile Picture

Coën from KEINBOCK. HOTELS

Verified Reviewer

Company Size: 1 employee

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2021

Production ready for SME

My use of Zaperp has been for some time now, and I have become accustomed to all the features it has to offer. It is important for me to monitor my business assets using this app, but it is not fully compatible with my online business. The way I see it, it would be ideal for traditional warehouses where physical products are stored in them. Zaperp is worthwhile due to its integration capabilities.

Pros

- Very active development - Compliant to most best practices in ERP - Has a big set of features that every ERP is covering - Fast support also for custom (paid) inquiries - fair price

Cons

- Translations not on point for e.g. German - Sometimes lacking features - Loading times are a bit of killer - For more established business this could be a bit underwhelming software

July 2019

Cynthia from The Connected Rider

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

July 2019

Unfortunately it doesn't actually work

Great theory, never did get it working.

Pros

The interface is beautiful but not always intuitive. However it's easy to learn.

Cons

The problem is, with Woocommerce it just doesn't work. Despite the fact webhooks are working async with another shipping platform, ZapErp simply bottlenecks throwing a bunch of pending webhooks (over 26000 of them) and could not get it to run. The logs show nothing on my end which means despite their assertion it's a plug in conflict, it's not. Bottom line is their integration has major bugs and I was very patient. We started trying to work out bugs on June 19, and by July 31 I had finally had enough. If you have a Woocommerce store with a lot of products don't bother until they either a) get a developer that understands how to properly execute their API under PayLoad or 2) They figure out how to prevent their webhooks from failing.

Reasons for Choosing ZapERP

I didn't, I chose to go with Ordoro this morning. As a busy business owner I simply do not have time to trouble shoot the product over and over. Their invoicing to the vendor did not work as it should either. I found numerous instances of things just not working. They are not ready for woocommerce prime time. The owner is a nice guy but in the end I don't think he could get his brain off assuming it was a plug in or security plug in conflict (was neither as I checked). Bottom line is if you are going to integrate with Woocommerce you need to have a highly technical knowledge and understanding of Woocommerce and the Wordpress frame work. This means keeping up with updates and changes.

Response from AvanSaber

Replied November 2019

Hey there, good catch but if you check ZapERP system now - and connect your test woo-commerce store, all data will be synced automatically. Actually, in order to pull data from the store, it is important that your server security settings allow data extraction, without it, ZapERP can not pull. Once again thanks for noticing. I hope you will come back and try ZapERP again. We will be more than happy to assist.

March 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2020

ZAP ERP Accounting, gives you the real financial information you need as a business owner

This software has meant that clients can get more detail on their businesses without referring to their accountant and using complex excel functions like vlookups and pivot tables. It has helped especially growing online businesses who are our clients.

Pros

As our small business clients become more confident with entry level bookkeeping systems, they begin to require financial information like best selling stock items and stock levels to measure stock redundancy. We shopped around for a while and found that ZapERP Accounting can do this for them and is not complex to learn. It has been great and as our smaller clients grow, this software is proving to be just what the accountant ordered.

Cons

As an accounting software for growing businesses, I really cannot fault this. It syncs well with Woocommerce and other online platforms. We are happy