--- title: "Zoho Inventory Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zoho Inventory. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho Inventory is a good fit for you!" source_url: "https://www.softwareadvice.com/inventory-management/zoho-inventory-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Inventory Management Software](https://www.softwareadvice.com/inventory-management/) / [Zoho Inventory](https://www.softwareadvice.com/inventory-management/zoho-inventory-profile/) / Zoho Inventory Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/inventory-management/zoho-inventory-profile/) Reviews [Alternatives](https://www.softwareadvice.com/inventory-management/zoho-inventory-profile/alternatives/) # Zoho Inventory User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 420 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 237 reviews (56%) - 4 stars: 152 reviews (36%) - 3 stars: 20 reviews (5%) - 2 stars: 8 reviews (2%) - 1 star: 3 reviews (1%) ### Most mentioned pros - Its a reliable inventory management solution that helps keep track of stock levels, orders, and shipments efficiently. - I liked that it’s relatively easy to learn and doesn’t require a lot of technical knowledge to get started. While it may not have every advanced feature that larger businesses need, it does a great job for small to mid-sized companies looking for an affordable inventory management system - It has simplified my work at Leader Sat Africa by automating the update of inventory, consequently saving me hours of trying to reconcile manually on a monthly basis. ### Most mentioned cons - Zoho Inventory has monthly order limits, and it's not an easy process to integrate accounting software other than Zoho Books. - I think the reporting features are a little limited needing to customize reports for different needs requires a little more effort than I’d like. - What made my eyes a bit blush is its interface, which can display information not necessary and are overwhelming. ## Zoho Inventory customer reviews Showing reviews 1-25 of 420 (page 1). ### Zoho Inventory*- ready for robust use - Overall rating: 4/5 - Reviewer: María Fernanda C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros updates in the last years have been great. it is a robust tool for inventory management integrated int othe zoho ecosystem #### Cons production processes are not there yet. this is still not part of an ERP system, those types of features need a bit of work. --- ### To succeed in today's competitive marketplace, maintaining accurate customer data is essential. - Overall rating: 4/5 - Reviewer: Estefania L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered I can say that Zoho Inventory has helped reduce inventory management errors and have a clearer view of how sales are performing. As for recommendations, I recommend Zoho Inventory to anyone who needs to manage their inventory efficiently and quickly. It is a useful and easy-to-use tool that saves time and increases productivity. In summary, I am delighted with my experience using Zoho Inventory. It is a valuable tool that has helped me manage my inventory quickly and efficiently. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I can highlight that Zoho Inventory allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate. #### Cons I believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects. #### Reasons for switching to Zoho Inventory Compared to the competitor's software, I think Zoho Inventory is an excellent choice because it is easier to use and offers a more intuitive interface. It also provides a variety of reports and statistics not available from competitors. For these reasons, I would choose Zoho Inventory over any other similar platform. --- ### Fantastic free to low cost suite of apps for the budding entrepreneur - Overall rating: 5/5 - Reviewer: Daniel R. - Verified reviewer: Yes - Industry: Food Production - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered fantastic, easy to use and free/low cost #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros intuitiveness and does not have to cost a lot to use compared to other similar systems #### Cons registering and logging in was a little difficult at first as security was being upgraded for the suite of apps. however this has all been sorted and fine for a few months now --- ### Good and inexpensive alternative for inventory management - Overall rating: 4/5 - Reviewer: Zakhar I. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Zoho made it easy to switch from a different system. Setup was not the smoothest but I can't say it was too painful. It does the job and for the price I think it's a good option. #### Cons I would like a few things added to Zoho going forward. - Being able to see COGS for various inventory adjustments and sales. Currently, we have to integrate with Zoho Books to see those but it would be great to have that option built in. - Average historical cost per product for all products. Currently, we can only see the average cost of products in stock only. #### Reasons for switching to Zoho Inventory Cin7 became extremely expensive for us and I was looking for a better option --- ### Central orders, shipping, and marketplaces management. - Overall rating: 4/5 - Reviewer: Ehsan S. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fulfillment and purchase planning were managed from a unified view, backorders were addressed consistently, and shipment notifications were communicated to customers sooner, which reduced follow-ups and allowed production to stay in step without needing to perform a scramble for labels or stock. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Order processes link quotes, sales, packaging, and shipping together in one location, with security roles and audit logs, while marketplace and cart integrations cut down on manual entry, and reporting identifies trends to inform reordering points and avoid stockouts during peak periods. #### Cons Ramp time is correct for simulating bundles, warehouses, and products, and cron sync or template quirks hinder teams when marketplace listing optimization and custom shipping document optimization are done in hectic cycles. --- ### Zoho inventory allows us to track tools between several sites. - Overall rating: 5/5 - Reviewer: Moath A. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered See and know what gear we already owned, avoid over purchasing; super helpful when passing gear between jobs and working in multiple locations. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Zoho Inventory helps you easily track the availability of equipment, move them across projects, and create purchase orders for new tools. Barcode scanning has been a savior in terms of reducing manual entry errors. #### Cons We had to go through some workarounds at first to integrate with our accounting software. And it could offer more offline support in the mobile app. --- ### Solid inventory management without going crazy doing it - Overall rating: 5/5 - Reviewer: Puneet G. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered It’s helped us better manage stock flow between our warehouse and production, cutting down on delays and allowing us to identify supply problems ahead of time. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros With Zoho Inventory, we have visibility into the life of our stocks, movement, and all the purchase orders at one place. I like that it integrates with sales and shipping, so we’re not shuffling data around between systems when tracking steel batches or re-ordering goods. #### Cons It was a bit of a hassle to set up in the beginning, especially when it came to making the fields work for us and what type of product we were selling. And the reporting could have stood to be a bit more accommodating for operational deep dives. --- ### Better inventory management - Overall rating: 5/5 - Reviewer: Janne L. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been satisfactory, with each tool being easy to use, improving work management in terms of organization, follow-up, and work reduction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros You can perfectly track your inventory, keeping track of inputs and outputs, and have everything listed in the system at the time of a complete inventory. It greatly improved management because you can have a more organized process that also makes it easier to keep track of detailed transactions without losing information. #### Cons It's a very comprehensive and organized system where all functions are very specific, and nothing malfunctions. --- ### Zoho inventory a nice app - Overall rating: 5/5 - Reviewer: Leonard G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Zoho inventory is a fantastic inventory management app for me ever since I have been using it. I always enjoy there beautiful features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros - It has an easy learning curve - Beautiful order management - Great reporting system - The pricing is competitive with a free plan - Accurate shipping and fulfillment #### Cons - Bugs issues sometimes which may finds annoying - Its limited customization - Poor security system. --- ### Inventiry Management Made Easy With Zoho Inventory - Overall rating: 5/5 - Reviewer: Riccardo B. - Verified reviewer: Yes - Industry: Publishing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had an amazing experience with Zoho Inventory as an inventory manager. It has all the features we need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros When it comes to managing business inventory, Zoho Inventory offers great features. Customizing and using Zoho Inventory is easy. It makes tracking inventory easy and it we always get notifications. #### Cons I think Zoho Inventory is the best I have used and it is flawless. --- ### Delivers Essential Features at a moderate rate - Overall rating: 4/5 - Reviewer: Sergio T. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s simple and does what it says on the tin at a moderate price. Could it be cheaper? Yes, but you’ll be hard pressed to find a similar software which actually works and integrates with the usual e/commerce and small business platforms as the Zoho software portfolio does - and this is much the case for Zoho inventory too. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros That it delivers on the usual features expected of such a system, and does so at moderate to budget pricing which is hard to find un the booming e-commerce industry - but can be something that could make or break small business owners and sole traders. #### Cons It sometimes feels a bit clunky to use and doesn’t quite reach the budget mark as well as I would have expected from a Zoho product - especially given the features portfolio it offers compared to competitors. #### Reasons for choosing Zoho Inventory Pricing and features, were more aligned with an e-commerce small business like mine, at the time of purchase. --- ### Build ecommerce with google merchant store integration - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Zoho inventory is backbone for google merchant store integration and other Market Place. Can Monitor everything through single window #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy google merchant store integration Mails for automatic inventory reports Market place integrations are available #### Cons Free trial can't be used for a small lingerie shop Difficult to enter measurement #### Reasons for choosing Zoho Inventory Market Place Facility and Google Merchant Centre #### Reasons for switching to Zoho Inventory Difficulty to integrate other market place and Google Merchant Centre --- ### The best tool for order and inventory management - Overall rating: 5/5 - Reviewer: Cybele C. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered The experience is great. My work has been so easy and perfect. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Firstly, the dashboard looks nice. It is so easy and simple to navigate through it. It also can be integrated with other tools hence making work easier. #### Cons So far, i have not encountered any issues in this great software. #### Reasons for switching to Zoho Inventory I wanted to try something new after i had issues with the previous tool. --- ### Zoho Inventory - good and can improve - Overall rating: 4/5 - Reviewer: Balamurugan P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use and easy integration with Zoho commerce #### Cons There is always an issue with inventory count. Whenever an item is updated in the sales order after closing, it doesn’t reflect correctly #### Reasons for choosing Zoho Inventory Initially we got this as an independent module which came along with books then later all these were made into separate modules --- ### You can find something better - Overall rating: 4/5 - Reviewer: Keleigh C. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Functionality: 3/5 #### Pros It's very easy to use and has a cloud-based inventory with strengths in e-comm integration. I like that they offer a free plan as well as reasonably priced plans, making it more accessible to small businesses #### Cons I don't love their support hours or limited features and customization. I understand that's with each plan but the free plan should still have better features --- ### Zoho Inventory - Overall rating: 5/5 - Reviewer: Cornelius Tian Andi S. - Verified reviewer: Yes - Industry: Farming - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to manage in and out of the inventory #### Cons Sometimes it lagging when I want to access the current stock --- ### Better managed inventory with Zoho Inventory - Overall rating: 4/5 - Reviewer: Caroline B. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. There is a perfect inventory from start to finish and with a more organized workflow thus allowing to have a complete follow-up of each product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The management that can be obtained with Zoho Inventory for inventories is wonderful because it has allowed me to have exact control from the beginning to the end of each product, it has improved my workflow style to be more organized and to have specific reports on time. From start to finish I can track the items with the precise stock to keep a perfect inventory #### Cons I don't dislike it at all, it has been correct in the operation providing a good service --- ### Not for me - Overall rating: 4/5 - Reviewer: Connie M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not for me. There are other products that suit me better #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I’m not really liking this product. Not enough tools for me #### Cons Not easy to navigate for me. Had a hard time getting where I wanted to go --- ### VERY USEFUL - Overall rating: 5/5 - Reviewer: Dakota M. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s a super great tool! I wouldn’t use any other tool #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that I’m able to keep up with all of our new products and it’s all nice and organized! #### Cons It’s a little tough to learn when you are learning on your own how to use it --- ### Great for Inventory! - Overall rating: 4/5 - Reviewer: Ellen Y. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The customer service is fairly decent ... they are hard to connect with sometimes being that they are all based in India and I'm in North America. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the detailed invoices, the ability to run all sorts of reports and the capability of doing invoicing/inventory etc all in one program. #### Cons Ok .. here is the biggest con for this product. It doesn't automatically synch with woocommerce. I had to buy an additional 2 synch connectors to use this with my online store. you would think in this day and age that it would automatically synch, but I have to implement Kloud connector to link woo commerce to Zoho and a second one to synch it back ... at a cost of an additional $30 USD per connector per month. Gets to be costly. #### Reasons for choosing Zoho Inventory I hadn't done enough research and basically chose it based on the comparison lists of features. --- ### A good inventory management platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is good so far- we have not long started using it but it has been extremely easy to implement! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros This has strong core functions, is easy to use and very reliable with zero bugs or downtime after a few months in. #### Cons It would be good if there was more integration functionality with zoho books. --- ### Zoho Inventory for Trading business and Manufacturing concerns - Overall rating: 4/5 - Reviewer: Abid A. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered Though I am still exploring ZOHO Inventory but the best part was ease of use and instant impact on inventory management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1- Its best for the Trading business. 2- The best thing is the ease of use. you don't have to be an accountant or a professional inventory manager to understand this software. 3- It is real-time. You don't have to wait for a department or server to process the command so that the information gets reflected. 4- Any prior period adjustment of cost or quantity, automatically adjust the costing and all the other accounts. 5- The best feature of Zoho is availability of customer service 24/7 6- For bulk data, you don't have to key in one by one. You just have to arrange the whole data in a specific format and upload it. 7- Composite items is the Bill of Material, which is gives you the option of calculating variances. 8- If you want to add an extra material, other than what is defined in the standard formula, you can do that. 9- The warehouse option helps you to keep track of inventory in each warehouse. While invoicing your customer, you can select the specific warehouse. 10- It is very well integrated with the ZOHO Books. 11- The Taxes can also be handled easily through Inventory module #### Cons 1- For large organizations where multiple levels of warehouses exist and they require different approvals before issuance and receiving of materials or products, ZOHO inventory doesn't seems to provide that functionality. 2- You cannot print delivery notes on ZOHO Inventory, for that you have to go to ZOHO Books. 3- If you want to receive a product on multiple purchase orders together, you cannot. You have to receive the product of one purchase order at a time. 4- You can specify a purchase or sales price of a product but you cannot specify that as per the supplier of customer. --- ### Inventory made easy with Zoho Inventory - Overall rating: 5/5 - Reviewer: Joel W. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered The best software for inventory management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is easy to use with a lot of automation hence making complex processes easy to carry out. #### Cons I like everything about the software although the price is quite high. --- ### Simplify your inventory with ZOHO - Overall rating: 4/5 - Reviewer: Mantosh K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy way to set up and use. it has a very nice interface. Mobile apps are very usefull. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked the ZOHO inventory dashboard was organized. It helps us to see all activity. #### Cons The search functionality could be better for search items. #### Reasons for choosing Zoho Inventory Less expensive than the other product. and it is easy to use. --- ### Zoho inventory - Overall rating: 5/5 - Reviewer: Brandi A. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been pleasant using Zoho Inventory. I continue to use their product today. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The features I like and use the most on Zoho inventory are the inventory management and the order fullfillment features. It is easy to use. #### Cons I don't think there is anything about Zoho Inventory that I don't like. I still use their products today. ## More reviews [Next reviews](https://www.softwareadvice.com/inventory-management/zoho-inventory-profile/reviews/?page=2) --- Zoho Inventory Reviews, Pros and Cons - 2026 Software Advice