--- title: "Zoho Inventory Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zoho Inventory. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho Inventory is a good fit for you!" source_url: "https://www.softwareadvice.com/inventory-management/zoho-inventory-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Inventory Management Software](https://www.softwareadvice.com/inventory-management/) / [Zoho Inventory](https://www.softwareadvice.com/inventory-management/zoho-inventory-profile/) / Zoho Inventory Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/inventory-management/zoho-inventory-profile/) Reviews [Alternatives](https://www.softwareadvice.com/inventory-management/zoho-inventory-profile/alternatives/) # Zoho Inventory User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 422 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 239 reviews (57%) - 4 stars: 152 reviews (36%) - 3 stars: 20 reviews (5%) - 2 stars: 8 reviews (2%) - 1 star: 3 reviews (1%) ### Most mentioned pros - Its a reliable inventory management solution that helps keep track of stock levels, orders, and shipments efficiently. - I liked that it’s relatively easy to learn and doesn’t require a lot of technical knowledge to get started. While it may not have every advanced feature that larger businesses need, it does a great job for small to mid-sized companies looking for an affordable inventory management system - It has simplified my work at Leader Sat Africa by automating the update of inventory, consequently saving me hours of trying to reconcile manually on a monthly basis. ### Most mentioned cons - Zoho Inventory has monthly order limits, and it's not an easy process to integrate accounting software other than Zoho Books. - I think the reporting features are a little limited needing to customize reports for different needs requires a little more effort than I’d like. - What made my eyes a bit blush is its interface, which can display information not necessary and are overwhelming. ## Zoho Inventory customer reviews Showing reviews 1-25 of 422 (page 1). ### Zoho Inventory*- ready for robust use - Overall rating: 4/5 - Reviewer: María Fernanda C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros updates in the last years have been great. it is a robust tool for inventory management integrated int othe zoho ecosystem #### Cons production processes are not there yet. this is still not part of an ERP system, those types of features need a bit of work. --- ### Zoho Inventory Review. - Overall rating: 5/5 - Reviewer: Erik S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I believe Zoho Inventory is one of the leading inventory program on the market. Nothing is perfect but they are the closest to being a perfect program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Zoho Inventory is a user friendly product that is easy to set up and use. The product allows you to provide a custom link for your clients to review live inventory as well. #### Cons There is a little issue when needing to update inventory levels it will not keep track on the dates and time if it was increased or decreased from what it was previously to ensure that their are no issues or to detect were the issue started from. #### Reasons for choosing Zoho Inventory The program overall was the best and leading the industry. --- ### Fantastic free to low cost suite of apps for the budding entrepreneur - Overall rating: 5/5 - Reviewer: Daniel R. - Verified reviewer: Yes - Industry: Food Production - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered fantastic, easy to use and free/low cost #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros intuitiveness and does not have to cost a lot to use compared to other similar systems #### Cons registering and logging in was a little difficult at first as security was being upgraded for the suite of apps. however this has all been sorted and fine for a few months now --- ### To succeed in today's competitive marketplace, maintaining accurate customer data is essential. - Overall rating: 4/5 - Reviewer: Estefania L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered I can say that Zoho Inventory has helped reduce inventory management errors and have a clearer view of how sales are performing. As for recommendations, I recommend Zoho Inventory to anyone who needs to manage their inventory efficiently and quickly. It is a useful and easy-to-use tool that saves time and increases productivity. In summary, I am delighted with my experience using Zoho Inventory. It is a valuable tool that has helped me manage my inventory quickly and efficiently. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I can highlight that Zoho Inventory allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate. #### Cons I believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects. #### Reasons for switching to Zoho Inventory Compared to the competitor's software, I think Zoho Inventory is an excellent choice because it is easier to use and offers a more intuitive interface. It also provides a variety of reports and statistics not available from competitors. For these reasons, I would choose Zoho Inventory over any other similar platform. --- ### Love Zoho Inventory - Overall rating: 5/5 - Reviewer: Joy U. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Works for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works great for us for order management. We have never had issues with security and it's a good value for our money. It also seems easy to learn as I have had to hire a new inventory personal recently and they had no trouble learning the tool. #### Cons I am considering using it for invoicing as well but still working out the kinks. --- ### Central orders, shipping, and marketplaces management. - Overall rating: 4/5 - Reviewer: Ehsan S. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fulfillment and purchase planning were managed from a unified view, backorders were addressed consistently, and shipment notifications were communicated to customers sooner, which reduced follow-ups and allowed production to stay in step without needing to perform a scramble for labels or stock. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Order processes link quotes, sales, packaging, and shipping together in one location, with security roles and audit logs, while marketplace and cart integrations cut down on manual entry, and reporting identifies trends to inform reordering points and avoid stockouts during peak periods. #### Cons Ramp time is correct for simulating bundles, warehouses, and products, and cron sync or template quirks hinder teams when marketplace listing optimization and custom shipping document optimization are done in hectic cycles. --- ### Zoho inventory allows us to track tools between several sites. - Overall rating: 5/5 - Reviewer: Moath A. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered See and know what gear we already owned, avoid over purchasing; super helpful when passing gear between jobs and working in multiple locations. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Zoho Inventory helps you easily track the availability of equipment, move them across projects, and create purchase orders for new tools. Barcode scanning has been a savior in terms of reducing manual entry errors. #### Cons We had to go through some workarounds at first to integrate with our accounting software. And it could offer more offline support in the mobile app. --- ### Solid inventory management without going crazy doing it - Overall rating: 5/5 - Reviewer: Puneet G. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered It’s helped us better manage stock flow between our warehouse and production, cutting down on delays and allowing us to identify supply problems ahead of time. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros With Zoho Inventory, we have visibility into the life of our stocks, movement, and all the purchase orders at one place. I like that it integrates with sales and shipping, so we’re not shuffling data around between systems when tracking steel batches or re-ordering goods. #### Cons It was a bit of a hassle to set up in the beginning, especially when it came to making the fields work for us and what type of product we were selling. And the reporting could have stood to be a bit more accommodating for operational deep dives. --- ### Better inventory management - Overall rating: 5/5 - Reviewer: Janne L. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been satisfactory, with each tool being easy to use, improving work management in terms of organization, follow-up, and work reduction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros You can perfectly track your inventory, keeping track of inputs and outputs, and have everything listed in the system at the time of a complete inventory. It greatly improved management because you can have a more organized process that also makes it easier to keep track of detailed transactions without losing information. #### Cons It's a very comprehensive and organized system where all functions are very specific, and nothing malfunctions. --- ### Zoho inventory a nice app - Overall rating: 5/5 - Reviewer: Leonard G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Zoho inventory is a fantastic inventory management app for me ever since I have been using it. I always enjoy there beautiful features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros - It has an easy learning curve - Beautiful order management - Great reporting system - The pricing is competitive with a free plan - Accurate shipping and fulfillment #### Cons - Bugs issues sometimes which may finds annoying - Its limited customization - Poor security system. --- ### Delivers Essential Features at a moderate rate - Overall rating: 4/5 - Reviewer: Sergio T. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s simple and does what it says on the tin at a moderate price. Could it be cheaper? Yes, but you’ll be hard pressed to find a similar software which actually works and integrates with the usual e/commerce and small business platforms as the Zoho software portfolio does - and this is much the case for Zoho inventory too. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros That it delivers on the usual features expected of such a system, and does so at moderate to budget pricing which is hard to find un the booming e-commerce industry - but can be something that could make or break small business owners and sole traders. #### Cons It sometimes feels a bit clunky to use and doesn’t quite reach the budget mark as well as I would have expected from a Zoho product - especially given the features portfolio it offers compared to competitors. #### Reasons for choosing Zoho Inventory Pricing and features, were more aligned with an e-commerce small business like mine, at the time of purchase. --- ### Zoho seemed like the perfect solution - but every feature is half-baked - Overall rating: 3/5 - Reviewer: Roxanne R. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered I thought it was the perfect software, but everything I needed it to do proved to be unfinished or unavailable. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros What attracted me to Zoho was the seemingly user-friendly interface, which lended to jumping around from customer profiles, financials, to products, orders, etc quite fluidly. It lets you have multiple currency price lists which is HARD TO FIND. I liked the possibility to easily upgrade to other Zoho products like the CRM. #### Cons Every other feature that was important to my setup was only partially available, or had major limitations leaving the "features" useless. Woocommerce integration is shown as available through a third party - but that plugin is both expensive and DOES NOT WORK. Shopify connection ONLY GOES ONE WAY (shopify to zoho, NO INVENTORY SYNCING!!) The Sales Order/Shipping/Invoicing system is unnecessarily messy and very hard to truly automate, due to lack of connections. #### Reasons for choosing Zoho Inventory It seemed to offer the most syncing options and best workflow. It did not. #### Reasons for switching to Zoho Inventory Tradegecko was sunsetting. --- ### Zoho Inventory - good and can improve - Overall rating: 4/5 - Reviewer: Balamurugan P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use and easy integration with Zoho commerce #### Cons There is always an issue with inventory count. Whenever an item is updated in the sales order after closing, it doesn’t reflect correctly #### Reasons for choosing Zoho Inventory Initially we got this as an independent module which came along with books then later all these were made into separate modules --- ### A stock-sync guardian - Overall rating: 5/5 - Reviewer: Jason M. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I find that this Zoho tool is as terrific as the rest of the suite’s programs. I liked to use it for my stock management and in addition to the other Zoho tools when we were using them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked the easy integrations inside the Zoho ecosystem, to create reporting, to pull out delivery slips, and all that stored in the right place. #### Cons What made my eyes a bit blush is its interface, which can display information not necessary and are overwhelming. To tell the truth, it is a bit complicated to use as a tool if you are used to a more simple one. --- ### Great App. - Overall rating: 5/5 - Reviewer: adel M. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Very good, it does what I need it to do . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Inventory Management, it is very simple and easy to use. #### Cons Not being able to have all my data on Zoho Invoice --- ### Zoho Inventory review - Overall rating: 4/5 - Reviewer: Lisa S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho Inventory is great. I have a small business, and with Zoho Inventory, I can use the free version, which is great for my small business. Their free version offers 20 online, 20 Offline orders a month, and 20 shipping labels. Its software is very user-friendly, and they have a 30-day free trial. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It is very affordable, Includes sale and purchase orders, It uses fifo, extensive shipping #### Cons It has no bill of material, Pick list or Bid ID, no forecast --- ### Better managed inventory with Zoho Inventory - Overall rating: 4/5 - Reviewer: Caroline B. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. There is a perfect inventory from start to finish and with a more organized workflow thus allowing to have a complete follow-up of each product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The management that can be obtained with Zoho Inventory for inventories is wonderful because it has allowed me to have exact control from the beginning to the end of each product, it has improved my workflow style to be more organized and to have specific reports on time. From start to finish I can track the items with the precise stock to keep a perfect inventory #### Cons I don't dislike it at all, it has been correct in the operation providing a good service --- ### Excellent Choice for Inventory Software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered We use Zoho Inventory to manage our medical simulation lab at my university. It's an actually pretty complex inventory to manage, but ZI handles it great! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite part of Zoho Inventory is the customer service. They are on the ball whenever I have issues. I get immediate response each time I have a question. If they don't know the answer, I'm kept in the loop with updates until my issue has been resolved! I also like that all of my vendor contacts are accessible in one place. Finally, the mobile app is surprisingly in depth and capable. I can track orders, inventory, recent activity, etc. #### Cons Honestly, I don't have many complaints. If I were to think of my top one (which isn't a huge issue) is that multiple layers of approval for receiving products can be a bit confusing. --- ### Track inventory on the go! - Overall rating: 5/5 - Reviewer: Ankush B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Zoho Inventory is highly recommended, affordable and value for money software. Very useful for Micro, small & Medium Enterprises. Awesome if you use Zoho books. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho Inventory is a feature loaded tool and following are the gamechanger pros of the tool: 1. Comes with multiple APIs to integrate system 2. Comes with frequent and timely updates 3. GST compliant: HSN and tax rates 4. Easy integration with Zoho Books 5. Easy order and warehouse management 6. Quick and easy dashboarding and pre designed reports #### Cons Zoho Inventory is a fabulous software to manage inventory. Inventory In and Out Manual changes can be more user friendly. --- ### Robust inventory management tool - Overall rating: 5/5 - Reviewer: David H. - Verified reviewer: Yes - Industry: Semiconductors - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Provides a wide variety of functions to optimally manage inventory tracking. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Facilitates tracking of products at all stages through a verification and logging mechanism for employees. Allows you to generate reports for real-time analysis, enabling you to review, track and manage supplies efficiently. The suite of integrations it offers is simple to perform and very productive. With bar code scanners you can be very accurate in collecting data on products in stock. #### Cons It was a bit complicated to finalize the integration with some third party platforms. --- ### A good inventory management platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is good so far- we have not long started using it but it has been extremely easy to implement! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros This has strong core functions, is easy to use and very reliable with zero bugs or downtime after a few months in. #### Cons It would be good if there was more integration functionality with zoho books. --- ### Not for me - Overall rating: 4/5 - Reviewer: Connie M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not for me. There are other products that suit me better #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I’m not really liking this product. Not enough tools for me #### Cons Not easy to navigate for me. Had a hard time getting where I wanted to go --- ### Inventory made easy with Zoho Inventory - Overall rating: 5/5 - Reviewer: Joel W. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered The best software for inventory management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is easy to use with a lot of automation hence making complex processes easy to carry out. #### Cons I like everything about the software although the price is quite high. --- ### Simplify your inventory with ZOHO - Overall rating: 4/5 - Reviewer: Mantosh K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy way to set up and use. it has a very nice interface. Mobile apps are very usefull. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked the ZOHO inventory dashboard was organized. It helps us to see all activity. #### Cons The search functionality could be better for search items. #### Reasons for choosing Zoho Inventory Less expensive than the other product. and it is easy to use. --- ### Zoho inventory - Overall rating: 5/5 - Reviewer: Brandi A. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been pleasant using Zoho Inventory. I continue to use their product today. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The features I like and use the most on Zoho inventory are the inventory management and the order fullfillment features. It is easy to use. #### Cons I don't think there is anything about Zoho Inventory that I don't like. I still use their products today. ## More reviews [Next reviews](https://www.softwareadvice.com/inventory-management/zoho-inventory-profile/reviews/?page=2) --- Zoho Inventory Reviews, Pros and Cons - 2026 Software Advice