All Zoho Inventory Reviews
1-25 of 360 Reviews
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Ankush
Verified reviewer
Company size: 501-1,000 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
May 2022
Track inventory on the go!
Zoho Inventory is highly recommended, affordable and value for money software. Very useful for Micro, small & Medium Enterprises. Awesome if you use Zoho books.
Pros
Zoho Inventory is a feature loaded tool and following are the gamechanger pros of the tool: 1. Comes with multiple APIs to integrate system 2. Comes with frequent and timely updates 3. GST compliant: HSN and tax rates 4. Easy integration with Zoho Books 5. Easy order and warehouse management 6. Quick and easy dashboarding and pre designed reports
Cons
Zoho Inventory is a fabulous software to manage inventory. Inventory In and Out Manual changes can be more user friendly.
Anonymous
Company size: 2-10 employees
Time used: Less than 6 months
Review Source: GetApp
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
November 2020
Zoho Review
Keeping track of sales on eBay, our website, and other platforms where we sell such as Google Shopping can be confusing but Zoho makes it very easy to keep track of all three on one database without the confusion.
Pros
Zoho is really easy to use and affordable, especially for a small business. I like that it creates your own invoices that you can send to customers. I like that you can keep track of multiple warehouses on one page. These are small features that make Zoho really great.
Cons
The software is easy to use but still has some features that I would love to see changed. We run a small eBay business and there is often difficulty in merging products. I cannot go back and fix this later on. Sometimes this will make the inventory numbers look different than what they are. This is also part of a human error, but I wish there was a feature on Zoho that would help me reconcile inventory when I make a mistake with merging products.
Reasons for choosing Zoho Inventory
We chose Zoho because it was affordable, had all of the features we wanted, and was easy to use.
Reasons for switching to Zoho Inventory
Airtable was too expensive and did not have all of the features that we were looking for.
Jeff
Company size: 2-10 employees
Industry: Wholesale
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
February 2020
Almost there
Helped us with our inventory, quotes and sales orders. Ultimately switched to another product with more control over selling units and templates.
Pros
Ease of use, online access, cost. Simple to implement. Informative reports.
Cons
To sell as different units had to create different item code and bundle/unbundle. Would like more control over templates - the built in ones take up too many pages when numerous items. To search as typing have to know how an item is named.
Reasons for switching to Zoho Inventory
Had to find something else when Repairshopr glitched and double entered some data into Quickbooks Online.
Dale (Ken)
Verified reviewer
Company size: 2-10 employees
Industry: Automotive
Time used: Less than 12 months
Review Source: GetApp
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
February 2021
Zoho Inventory - Worth it's Price in Gold
Pros
Ease of use. Ability to link other Zoho Products like Zoho Books. Customer service.
Cons
Not implementing changes fast enough to make program even better or more functional!
Reasons for choosing Zoho Inventory
Value and not being tracked like the QuickBooks does.
Kory
Verified reviewer
Company size: 2-10 employees
Industry: Banking
Time used: Less than 6 months
Review Source: GetApp
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
October 2019
Great system without a crazy budget
Pros
For the price, you get an amazing amount of tools for managing inventory. It has a great integration with Amazon and makes everything sync very easily.
Cons
You can't segment customers based on purchase items.
Reasons for switching to Zoho Inventory
Horrible customer service, expensive and Skubana never seemed to work right.
Roxanne
Company size: 1 employee
Industry: Retail
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
November 2022
Zoho seemed like the perfect solution - but every feature is half-baked
I thought it was the perfect software, but everything I needed it to do proved to be unfinished or unavailable.
Pros
What attracted me to Zoho was the seemingly user-friendly interface, which lended to jumping around from customer profiles, financials, to products, orders, etc quite fluidly. It lets you have multiple currency price lists which is HARD TO FIND. I liked the possibility to easily upgrade to other Zoho products like the CRM.
Cons
Every other feature that was important to my setup was only partially available, or had major limitations leaving the "features" useless. Woocommerce integration is shown as available through a third party - but that plugin is both expensive and DOES NOT WORK. Shopify connection ONLY GOES ONE WAY (shopify to zoho, NO INVENTORY SYNCING!!) The Sales Order/Shipping/Invoicing system is unnecessarily messy and very hard to truly automate, due to lack of connections.
Reasons for choosing Zoho Inventory
It seemed to offer the most syncing options and best workflow. It did not.
Reasons for switching to Zoho Inventory
Tradegecko was sunsetting.
Ryan
Company size: 51-200 employees
Industry: Hospital & Health Care
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
July 2022
Zoho Inventory for the win
We are a growing company that was in need of a sophisticated inventory management system. we found it in zoho
Pros
I loved how easy it was to connect to our shopify store. to my surprise, it was also able to connect to Ebay. It also connects to Paypal, which makes our money transactions easier to handle, limiting our stress. Using this software, we were able to keep a very accurate inventory while selling across multiple online platforms. It is worth the cost because this helps prevent any inventory shortages and lost orders because of a lack of inventory
Cons
The original setup was a very lengthy, which there were multiple confusing parts. There could also be a few more reports that come standard, we needed to make multiple custom reports, which also took lots of time and man power.
LINA MARIA
Verified reviewer
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
August 2018
Easy to use and very effective
Pros
We acquired Zoho Inventory through our Computer and Computing Department, which, observing the great problems that were presented to us with the classification of samples, offered this excellent tool that, complemented with other software, has substantially improved our performance at work. Zoho Inventory is a powerful tool that allows us an adequate and standardized classification of our chemical samples, converting them into information that can be inventoried, leaving as a result the organization that every company or corporation in charge of the chemical area wants, that is, a sample coherently organized. For this reason we strongly recommend this software.
Cons
A software that is constantly updated and improved, based on the observations and suggestions of its users; with a technical department of high capabilities that identify software problems and improve them in their updates, because I believe it is a software that has no weak points that have to be reviewed here.
Edgar
Verified reviewer
Company size: 2-10 employees
Industry: Apparel & Fashion
Time used: Less than 12 months
Review Source: GetApp
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
March 2022
Great Product
Very happy
Pros
Ease of use, very simple and it integrates easily with Shopify
Cons
Would love to see to see a real-time sync of inventory
Anand
Verified reviewer
Company size: 51-200 employees
Industry: Non-Profit Organization Management
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
April 2022
One of the best application for Inventory management
Pros
It's one of the best applications for Inventory Management in small-scale businesses. It's easy to deploy and easy to use too!
Cons
The cost is a little bit high compared to its features.
Abid
Verified reviewer
Company size: 11-50 employees
Industry: Food & Beverages
Time used: Less than 6 months
Review Source: GetApp
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
June 2019
Zoho Inventory for Trading business and Manufacturing concerns
Though I am still exploring ZOHO Inventory but the best part was ease of use and instant impact on inventory management.
Pros
1- Its best for the Trading business. 2- The best thing is the ease of use. you don't have to be an accountant or a professional inventory manager to understand this software. 3- It is real-time. You don't have to wait for a department or server to process the command so that the information gets reflected. 4- Any prior period adjustment of cost or quantity, automatically adjust the costing and all the other accounts. 5- The best feature of Zoho is availability of customer service 24/7 6- For bulk data, you don't have to key in one by one. You just have to arrange the whole data in a specific format and upload it. 7- Composite items is the Bill of Material, which is gives you the option of calculating variances. 8- If you want to add an extra material, other than what is defined in the standard formula, you can do that. 9- The warehouse option helps you to keep track of inventory in each warehouse. While invoicing your customer, you can select the specific warehouse. 10- It is very well integrated with the ZOHO Books. 11- The Taxes can also be handled easily through Inventory module
Cons
1- For large organizations where multiple levels of warehouses exist and they require different approvals before issuance and receiving of materials or products, ZOHO inventory doesn't seems to provide that functionality. 2- You cannot print delivery notes on ZOHO Inventory, for that you have to go to ZOHO Books. 3- If you want to receive a product on multiple purchase orders together, you cannot. You have to receive the product of one purchase order at a time. 4- You can specify a purchase or sales price of a product but you cannot specify that as per the supplier of customer.
Anonymous
Company size: 1 employee
Review Source: GetApp
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
September 2019
Easy to use and affordable
As I mentioned before, its probably the only software affordable that includes all the necessary features to run a small company like mine.
Pros
Integration with Shopify very easy. Pricing affordable with many features for a small company to afford.
Cons
Clients with different currencies not easy. I am a company in Canada with Inventory in the USA and most of my customers are in USA.
Reasons for choosing Zoho Inventory
I can track serial numbers
Reasons for switching to Zoho Inventory
I need it integration online with Shopify
Arjun
Verified reviewer
Company size: 2-10 employees
Industry: Textiles
Time used: More than 2 years
Review Source: GetApp
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
March 2019
Good for Trading, should improvise for manufacturing companies
I've found a way around to add BOM using composite item feature but Zoho definitely should consider including Bill of materials option in the inventory. it is literally impossible for a manufacturing company to use this software without BOM. otherwise it's really good, nicely integrated with Zoho books
Pros
I loved the Composite item feature but multiple bundling option could be more helpful and less time consuming.
Cons
Lack of Bill of materials. As a manufacturing and trading company it becomes extremely difficult to increase stock without BOM.
John
Company size: 2-10 employees
Industry: Health, Wellness and Fitness
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
FUNCTIONALITY
5
March 2020
My sales, shipping, and accounting are integrated into one platform
If I do not have enough inventory to ship a full sales order, I am able to make partial shipments. When new inventory goes in, I can go back to see what I need to ship to complete that partial shipment
Pros
I can make shipments directly from my sales order. It integrates pitney bowes shipping software, so I can ship USPS first class and Priority without having to leave the ZOHO platform
Cons
I wish they had plans for smaller companies. We only need two users, but the plan they offer to go from one user to multiple users is 4-5x the amount we pay for 1 user. I just doesn't make economical sense to pay 5x the amount just to add one more user.
Reasons for switching to Zoho Inventory
I use Zoho commerce which integrates with Zoho books and Zoho inventory. It's simple to have everything running on one platform
Anonymous
Company size: 2-10 employees
Review Source: GetApp
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
September 2019
SMART
what you can not measure; you can not manage ZOHO help to measure precisely and manage in smart way
Pros
SMART Software; right choice to manage and develop the business
Cons
No software can be installed on the office PC or server; so no data can be stored locally you can not work offline at any circumstances
Reasons for choosing Zoho Inventory
Value of Money
Reasons for switching to Zoho Inventory
more features value of money
Anonymous
Company size: 51-200 employees
Time used: Less than 6 months
Review Source: GetApp
EASE OF USE