All Zoho Inventory Reviews
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Ankush
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Track inventory on the go!
Zoho Inventory is highly recommended, affordable and value for money software. Very useful for Micro, small & Medium Enterprises. Awesome if you use Zoho books.
PROSZoho Inventory is a feature loaded tool and following are the gamechanger pros of the tool: 1. Comes with multiple APIs to integrate system 2. Comes with frequent and timely updates 3. GST compliant: HSN and tax rates 4. Easy integration with Zoho Books 5. Easy order and warehouse management 6. Quick and easy dashboarding and pre designed reports
CONSZoho Inventory is a fabulous software to manage inventory. Inventory In and Out Manual changes can be more user friendly.
Estefania
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2023
To succeed in today's competitive marketplace, maintaining accurate customer data is essential.
I can say that Zoho Inventory has helped reduce inventory management errors and have a clearer view of how sales are performing. As for recommendations, I recommend Zoho Inventory to anyone who needs to manage their inventory efficiently and quickly. It is a useful and easy-to-use tool that saves time and increases productivity. In summary, I am delighted with my experience using Zoho Inventory. It is a valuable tool that has helped me manage my inventory quickly and efficiently.
PROSI can highlight that Zoho Inventory allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate.
CONSI believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects.
Reasons for switching to Zoho Inventory
Compared to the competitor's software, I think Zoho Inventory is an excellent choice because it is easier to use and offers a more intuitive interface. It also provides a variety of reports and statistics not available from competitors. For these reasons, I would choose Zoho Inventory over any other similar platform.
Brett
Executive Office, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed October 2018
Love the Concept, reality is that its not ready for ecommerce
Poor. I ran out of room on the cons: lack of business acumen. No ability to convert or auto convert specific sales transactions from various sales channels to final invoice in zoho books. The funny thing in discussing the sales order to invoice issue, "So many people ask for the capability". Crazy idea for an ecommerce co with multiple landing pages, Social media, and various sales channels. We have attempted to work with Zoho One and Zoho Inventory because I love the concept of having all the various systems on a single platform. You would think the mitigation of risk in todays world of ecommerce might be accomplished. I think what Zoho has perfected is the proverbial "Jack of all trades and master of none". There are simply countless holes, errors, and omissions that for one reason or another Zoho's Development team have not addressed or can not get to because the list of fixes is too long.
PROSproposed functionality and inter connectivity with CRM, campaign, books, etc... Too bad it does not work I do like the chat to support, although they rarely have answers. When attempting to chat to support tonight for the below issues the system turned it into an email. Hopefully they will get back to us over the next 2-3 days.
CONSDoes not work or function properly. example 1) ~500 transactions via amazon merchant fulfilled. Inventory was out of sync within 2 days. Orders stopped being pushed from amazon into our system as sales orders and the customer service issues ensued. Zoho had no answer and we turned off the inventory. Most if not all 3rd party consultants we have spoken to advocate back end fixes using Zoho Creator and deluge. example 2) We add a new zoho one license for a consultant yesterday. a) the new email assigned to the consutlant does not work. b) zoho inventory decides to do a reset asking the consultant and all of our employees to walk thru the start up menu. Upon enabling zoho inventory once again, all of our transactions except those for the past 4 days are accurately in zoho inventory are in the system as sales orders. Upon review of our amazon marketplace zoho inventory integration it was turned off. Upon attempting to enable the amazon marketplace integration the application immediately recognized our credentials. Just missing last 4 days sales orders. No integration with shipstation, its on their roadmap. No ability to concurrently hold and run amazon merchant fulfilled and amazon FBA inventory, not supported by zoho inventory. Its either one or another. Zoho flow integrator is limited and most 3rd party consultants laugh when you ask about using the application to resolve some of the funcationality issues between the various zoho applications.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
Easy setup and cost effective
Zoho helps me keep track of my inventory levels and valuation, is easy to use, and was incredibly easy to setup and deploy.
CONSI wish that there were customizable fields available on the item records, and reporting could be more comprehensive and customizable.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2020
Zoho Review
Keeping track of sales on eBay, our website, and other platforms where we sell such as Google Shopping can be confusing but Zoho makes it very easy to keep track of all three on one database without the confusion.
PROSZoho is really easy to use and affordable, especially for a small business. I like that it creates your own invoices that you can send to customers. I like that you can keep track of multiple warehouses on one page. These are small features that make Zoho really great.
CONSThe software is easy to use but still has some features that I would love to see changed. We run a small eBay business and there is often difficulty in merging products. I cannot go back and fix this later on. Sometimes this will make the inventory numbers look different than what they are. This is also part of a human error, but I wish there was a feature on Zoho that would help me reconcile inventory when I make a mistake with merging products.
Reason for choosing Zoho Inventory
We chose Zoho because it was affordable, had all of the features we wanted, and was easy to use.
Reasons for switching to Zoho Inventory
Airtable was too expensive and did not have all of the features that we were looking for.
Dayle
E-Learning, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed June 2023
Fair, but there’s better.
Not too great. I’d say ‘okay’ at best. The amount of emails we had to send to their customer support team to receive a response data later, often which didn’t answer questions or were irrelevant made this software a bad choice for us.
PROSThe software itself was great! Probably one of the best! The amount you can do with it is endless and forever growing.
CONSThe customer service team is terrible. And the connection plugin from your store to the Zoho online system is very temperamental. Not exactly what you want when running a busy business.
Reason for choosing Zoho Inventory
We chose Zoho due to the amount of features which it offered which would accommodate for most if not all our business needs.
Dale (Ken)
Verified reviewer
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2021
Zoho Inventory - Worth it's Price in Gold
Ease of use. Ability to link other Zoho Products like Zoho Books. Customer service.
CONSNot implementing changes fast enough to make program even better or more functional!
Reason for choosing Zoho Inventory
Value and not being tracked like the QuickBooks does.
Jeff
Wholesale, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2020
Almost there
Helped us with our inventory, quotes and sales orders. Ultimately switched to another product with more control over selling units and templates.
PROSEase of use, online access, cost. Simple to implement. Informative reports.
CONSTo sell as different units had to create different item code and bundle/unbundle. Would like more control over templates - the built in ones take up too many pages when numerous items. To search as typing have to know how an item is named.
Reasons for switching to Zoho Inventory
Had to find something else when Repairshopr glitched and double entered some data into Quickbooks Online.
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Build ecommerce with google merchant store integration
Zoho inventory is backbone for google merchant store integration and other Market Place. Can Monitor everything through single window
PROSEasy google merchant store integration Mails for automatic inventory reports Market place integrations are available
CONSFree trial can't be used for a small lingerie shop Difficult to enter measurement
Reason for choosing Zoho Inventory
Market Place Facility and Google Merchant Centre
Reasons for switching to Zoho Inventory
Difficulty to integrate other market place and Google Merchant Centre
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2023
A good inventory management platform
It is good so far- we have not long started using it but it has been extremely easy to implement!
PROSThis has strong core functions, is easy to use and very reliable with zero bugs or downtime after a few months in.
CONSIt would be good if there was more integration functionality with zoho books.
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2019
Zoho Inventory
Solving all my issues in keeping a check on y stocks,in my different locations...
PROSCloud Based, Accurate Inventory Accounting,seamlessly works with zoho books.
CONSThat i had to pay for Zoho Inventory seperately inspite purchasing zoho books,also its a lil long to get it to check all the shipment fulfilment process,should be a lil more customized ,like a click away
Reason for choosing Zoho Inventory
Because it is easier to understand for new comer,also has an easier cloud based approach
Reasons for switching to Zoho Inventory
Because this is easier for a novice to understand,unlike tally.
Balamurugan
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Zoho Inventory - good and can improve
Ease of use and easy integration with Zoho commerce
CONSThere is always an issue with inventory count. Whenever an item is updated in the sales order after closing, it doesn’t reflect correctly
Reason for choosing Zoho Inventory
Initially we got this as an independent module which came along with books then later all these were made into separate modules
vallabhan
Verified reviewer
Sporting Goods, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Just the kind of business apps that any small-medium biz would need
Our startup has small teams,some of who work in different locations. We have been comfortably managing our core ops on Zoho Books & Inventory very well. Our management team also has access to data at all times. The mobile app is an excellent add-on that comes for free. It supports bar code scanning, which is a blessing if you need to handle several SKUs and process large orders. I had initially tried Quick Books paired with a third-party inventory module, but I got tired of it quickly and had to drop it. Zoho wins over competitors hands down !
PROSIt handles most day to day business processes of any product/service business with ease. The UI is very clean and easy to use. It is very unlikely that you would come across software bugs
CONSFor its scope and target segment, I have to really try hard to say something negative about Zoho Inventory.
Ryan
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Zoho Inventory for the win
We are a growing company that was in need of a sophisticated inventory management system. we found it in zoho
PROSI loved how easy it was to connect to our shopify store. to my surprise, it was also able to connect to Ebay. It also connects to Paypal, which makes our money transactions easier to handle, limiting our stress. Using this software, we were able to keep a very accurate inventory while selling across multiple online platforms. It is worth the cost because this helps prevent any inventory shortages and lost orders because of a lack of inventory
CONSThe original setup was a very lengthy, which there were multiple confusing parts. There could also be a few more reports that come standard, we needed to make multiple custom reports, which also took lots of time and man power.
Arjun
Verified reviewer
Textiles, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2019
Good for Trading, should improvise for manufacturing companies
I've found a way around to add BOM using composite item feature but Zoho definitely should consider including Bill of materials option in the inventory. it is literally impossible for a manufacturing company to use this software without BOM. otherwise it's really good, nicely integrated with Zoho books
PROSI loved the Composite item feature but multiple bundling option could be more helpful and less time consuming.
CONSLack of Bill of materials. As a manufacturing and trading company it becomes extremely difficult to increase stock without BOM.
Bob
Verified reviewer
Food Production, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
More funtionality than some of the programs out there.
So far so good, it the product that we have selected for our business and has met our needs. We tried several others but choose this one and have been happy. The product is dependable and has not had any glitches so far. We would recommend this products to other users.
PROSWe tried several products however most of them lack the function of being able to track items needed to produce your final product. Most of them are just an inventory product but lack the options needed for those of us that manufacture our own products. Once you find a product that does have these features they are pricey and difficult to use with little to no instructions. Then there is the problem of enabling them to sync with your accounting software like Quickbooks. This product has all of these features and is the reason we are using it.
CONSThe screen resolution and display may need to be adjusted. We noticed that the side bar on the left does not open all the way and is partially covered by the mainscreen. It would also be nice if someone would come up with a program that automatically generated a product SKU number instead of always having to manually create these.
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2019
Simple,Easy integrate with the Books
simple to create product integrate with the Books
CONSProduct filter really need to upgrade, we need to download product as make a custom filter in Excel
Julio
Verified reviewer
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2022
Overall Experience Good. Not Fully Convinced of Scalability
Overall experience is decent. We're going to start scaling it a lot more and will really test how well it performs.
PROSOne of the key features is the ease of set up and configuration. Customization options are also decent. The ability to operate in multiple currencies is also key.
CONSThe workflow for PO entry, sales order entry and their relationship can be cumbersome and may not necessarily scale well. There are options for bulk import, but with limitations. Pricing on one section of their site when you are starting a trial shows one price. When you are converting from the trial, it shows a different price. This is misleading. Multi-warehouse option is not available in the free version
Anonymous
1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Excellent Choice for Inventory Software
We use Zoho Inventory to manage our medical simulation lab at my university. It's an actually pretty complex inventory to manage, but ZI handles it great!
PROSMy favorite part of Zoho Inventory is the customer service. They are on the ball whenever I have issues. I get immediate response each time I have a question. If they don't know the answer, I'm kept in the loop with updates until my issue has been resolved! I also like that all of my vendor contacts are accessible in one place. Finally, the mobile app is surprisingly in depth and capable. I can track orders, inventory, recent activity, etc.
CONSHonestly, I don't have many complaints. If I were to think of my top one (which isn't a huge issue) is that multiple layers of approval for receiving products can be a bit confusing.
ANTONIS
Photography, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Love this software! Really useful.
To manage and monitor inventory reports on a daily and weekly basis!
PROSI use this software at the studio to monitor and manage inventory reports, and easily access data and plans for our daily, weekly and monthly schedules, especially delivering photographic equipment, receiving orders and monitoring the overall process.
CONSThe price! It could be a better deal, more cheap. I find it a bit expensive. But apart from this, I am happy with this product!
Josef
Verified reviewer
Computer Hardware, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Zoho is very easy on eyes
We would like to replace our aging, Java-based accounting software with this ERP, and hoping to integrate other products such as Books and Help Desk as well as Single Sign-on and writing our own apps as extensions to the Inventory.
PROSIt is so good to look at. I reviewed some of the competitors (Unleashed, DEAR and Cin7) and Zoho products provide the best user interface. It's very simple and familiar, menus have just one or two levels, it works very well on a Mac in Safari (which isn't something you could tell about the others). They also have good-looking and working iOS apps with barcode scanning - again, the others are missing out there. As for the integrations, it looks like they have quite extensive API and Single Sign on, but I have to expose that area more.
CONSAs they have their own Books, there's no direct integration with either XERO or Intuit. But we're willing to give Books a go, especially if it really is UK ready.
Shaun
Verified reviewer
Entertainment, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Couldn't live without it
Zoho Inventory is by far the best software out on the market to handle inventory tracking as well as creating sales orders and invoices. It's super customizeable and very professional-looking.
CONSInventory tracking was slightly hard to set up, since I didn't understand exactly how Zoho handled it. But after talking with customer service, we figured it out and it works great now.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2019
Good to use
Since using Zoho Inventory, we can manage our stock correctly.
PROSTracking S/O, P/O easily. We can track with Batch number that is very good for distribution business.
CONSTracking shipment based on drivers - not work yet
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Warehouse management
Zoho One, including inventory has sorted our business processes and made our work flows easy to follow and almost fool proof
PROSEasy to use Links into many other apps within zoho Cost effective
CONSmany apps are not necessary Managing currencies of products from suppliers difficult adding images is time consuming
Reasons for switching to Zoho Inventory
cost ease of use links into crm and books within zoho
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Zoho Inventory
Integrating my composite products including equipments, construction materials and workmanship is a must in my business, and with Zoho apps I can focus on my job, not in the software.
PROSI like the integration with all the suite of Zoho products and its esaines to bend all apps to fit my requirements. The support is outstanding, like having an expert sitting right at my side. I am migrating from Quickbooks Contractor and it has been really easy.
CONSSome tweaking of the reports can sometimes be hard to achieve my needs