--- title: "Zoho Inventory Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zoho Inventory. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho Inventory is a good fit for you!" source_url: "https://www.softwareadvice.com/inventory/zoho-inventory-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Inventory Management Software](https://www.softwareadvice.com/inventory-management/) / [Zoho Inventory](https://www.softwareadvice.com/inventory-management/zoho-inventory-profile/) / Zoho Inventory Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/inventory-management/zoho-inventory-profile/) Reviews [Alternatives](https://www.softwareadvice.com/inventory-management/zoho-inventory-profile/alternatives/) # Zoho Inventory User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 423 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 239 reviews (57%) - 4 stars: 152 reviews (36%) - 3 stars: 20 reviews (5%) - 2 stars: 9 reviews (2%) - 1 star: 3 reviews (1%) ### Most mentioned pros - Its a reliable inventory management solution that helps keep track of stock levels, orders, and shipments efficiently. - I liked that it’s relatively easy to learn and doesn’t require a lot of technical knowledge to get started. While it may not have every advanced feature that larger businesses need, it does a great job for small to mid-sized companies looking for an affordable inventory management system - It has simplified my work at Leader Sat Africa by automating the update of inventory, consequently saving me hours of trying to reconcile manually on a monthly basis. ### Most mentioned cons - Zoho Inventory has monthly order limits, and it's not an easy process to integrate accounting software other than Zoho Books. - I think the reporting features are a little limited needing to customize reports for different needs requires a little more effort than I’d like. - What made my eyes a bit blush is its interface, which can display information not necessary and are overwhelming. ## Zoho Inventory customer reviews Showing reviews 1-25 of 423 (page 1). ### Zoho Inventory*- ready for robust use - Overall rating: 4/5 - Reviewer: María Fernanda C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros updates in the last years have been great. it is a robust tool for inventory management integrated int othe zoho ecosystem #### Cons production processes are not there yet. this is still not part of an ERP system, those types of features need a bit of work. --- ### Zoho Inventory Review. - Overall rating: 5/5 - Reviewer: Erik S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I believe Zoho Inventory is one of the leading inventory program on the market. Nothing is perfect but they are the closest to being a perfect program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Zoho Inventory is a user friendly product that is easy to set up and use. The product allows you to provide a custom link for your clients to review live inventory as well. #### Cons There is a little issue when needing to update inventory levels it will not keep track on the dates and time if it was increased or decreased from what it was previously to ensure that their are no issues or to detect were the issue started from. #### Reasons for choosing Zoho Inventory The program overall was the best and leading the industry. --- ### Fantastic free to low cost suite of apps for the budding entrepreneur - Overall rating: 5/5 - Reviewer: Daniel R. - Verified reviewer: Yes - Industry: Food Production - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered fantastic, easy to use and free/low cost #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros intuitiveness and does not have to cost a lot to use compared to other similar systems #### Cons registering and logging in was a little difficult at first as security was being upgraded for the suite of apps. however this has all been sorted and fine for a few months now --- ### To succeed in today's competitive marketplace, maintaining accurate customer data is essential. - Overall rating: 4/5 - Reviewer: Estefania L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered I can say that Zoho Inventory has helped reduce inventory management errors and have a clearer view of how sales are performing. As for recommendations, I recommend Zoho Inventory to anyone who needs to manage their inventory efficiently and quickly. It is a useful and easy-to-use tool that saves time and increases productivity. In summary, I am delighted with my experience using Zoho Inventory. It is a valuable tool that has helped me manage my inventory quickly and efficiently. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I can highlight that Zoho Inventory allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate. #### Cons I believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects. #### Reasons for switching to Zoho Inventory Compared to the competitor's software, I think Zoho Inventory is an excellent choice because it is easier to use and offers a more intuitive interface. It also provides a variety of reports and statistics not available from competitors. For these reasons, I would choose Zoho Inventory over any other similar platform. --- ### Good and inexpensive alternative for inventory management - Overall rating: 4/5 - Reviewer: Zakhar I. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Zoho made it easy to switch from a different system. Setup was not the smoothest but I can't say it was too painful. It does the job and for the price I think it's a good option. #### Cons I would like a few things added to Zoho going forward. - Being able to see COGS for various inventory adjustments and sales. Currently, we have to integrate with Zoho Books to see those but it would be great to have that option built in. - Average historical cost per product for all products. Currently, we can only see the average cost of products in stock only. #### Reasons for switching to Zoho Inventory Cin7 became extremely expensive for us and I was looking for a better option --- ### Fit Our Client's Needs Very Well - Overall rating: 4/5 - Reviewer: Luke M. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Although it's early the client has a much better grasp of their unique inventory management challenges and have been quickly adapting to a much more comprehensive solution that is ultimately easier to use #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Our client, a trucking parts supplier, needed a warehouse/ inventory management system that would integrate with their new Shopify sales channel. The seamless integration and robust features of the software are what fit the bill for this particular business situation perfectly. #### Cons For the Canadian market the accounting module of Zoho has some minor shortcomings when compared with more popular accounting solutions in the region. #### Reasons for choosing Zoho Inventory The main factors were the excellent integration with Shopify, as well as the attractive pricing #### Reasons for switching to Zoho Inventory The accounting that the company had been using was not sufficient to manage their complex supply chain and multiple selling channels. Staying with the existing software would require a custom integration solution that would have been financially prohibitive for the company at this time. Zoho came with the features and integrations that were required for a small fraction of the comparative costs. --- ### Central orders, shipping, and marketplaces management. - Overall rating: 4/5 - Reviewer: Ehsan S. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fulfillment and purchase planning were managed from a unified view, backorders were addressed consistently, and shipment notifications were communicated to customers sooner, which reduced follow-ups and allowed production to stay in step without needing to perform a scramble for labels or stock. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Order processes link quotes, sales, packaging, and shipping together in one location, with security roles and audit logs, while marketplace and cart integrations cut down on manual entry, and reporting identifies trends to inform reordering points and avoid stockouts during peak periods. #### Cons Ramp time is correct for simulating bundles, warehouses, and products, and cron sync or template quirks hinder teams when marketplace listing optimization and custom shipping document optimization are done in hectic cycles. --- ### Zoho inventory allows us to track tools between several sites. - Overall rating: 5/5 - Reviewer: Moath A. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered See and know what gear we already owned, avoid over purchasing; super helpful when passing gear between jobs and working in multiple locations. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Zoho Inventory helps you easily track the availability of equipment, move them across projects, and create purchase orders for new tools. Barcode scanning has been a savior in terms of reducing manual entry errors. #### Cons We had to go through some workarounds at first to integrate with our accounting software. And it could offer more offline support in the mobile app. --- ### Solid inventory management without going crazy doing it - Overall rating: 5/5 - Reviewer: Puneet G. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered It’s helped us better manage stock flow between our warehouse and production, cutting down on delays and allowing us to identify supply problems ahead of time. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros With Zoho Inventory, we have visibility into the life of our stocks, movement, and all the purchase orders at one place. I like that it integrates with sales and shipping, so we’re not shuffling data around between systems when tracking steel batches or re-ordering goods. #### Cons It was a bit of a hassle to set up in the beginning, especially when it came to making the fields work for us and what type of product we were selling. And the reporting could have stood to be a bit more accommodating for operational deep dives. --- ### Zoho inventory a nice app - Overall rating: 5/5 - Reviewer: Leonard G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Zoho inventory is a fantastic inventory management app for me ever since I have been using it. I always enjoy there beautiful features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros - It has an easy learning curve - Beautiful order management - Great reporting system - The pricing is competitive with a free plan - Accurate shipping and fulfillment #### Cons - Bugs issues sometimes which may finds annoying - Its limited customization - Poor security system. --- ### Build ecommerce with google merchant store integration - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Zoho inventory is backbone for google merchant store integration and other Market Place. Can Monitor everything through single window #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy google merchant store integration Mails for automatic inventory reports Market place integrations are available #### Cons Free trial can't be used for a small lingerie shop Difficult to enter measurement #### Reasons for choosing Zoho Inventory Market Place Facility and Google Merchant Centre #### Reasons for switching to Zoho Inventory Difficulty to integrate other market place and Google Merchant Centre --- ### The best tool for order and inventory management - Overall rating: 5/5 - Reviewer: Cybele C. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered The experience is great. My work has been so easy and perfect. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Firstly, the dashboard looks nice. It is so easy and simple to navigate through it. It also can be integrated with other tools hence making work easier. #### Cons So far, i have not encountered any issues in this great software. #### Reasons for switching to Zoho Inventory I wanted to try something new after i had issues with the previous tool. --- ### Inventiry Management Made Easy With Zoho Inventory - Overall rating: 5/5 - Reviewer: Riccardo B. - Verified reviewer: Yes - Industry: Publishing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had an amazing experience with Zoho Inventory as an inventory manager. It has all the features we need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros When it comes to managing business inventory, Zoho Inventory offers great features. Customizing and using Zoho Inventory is easy. It makes tracking inventory easy and it we always get notifications. #### Cons I think Zoho Inventory is the best I have used and it is flawless. --- ### Good Inventory App - Overall rating: 4/5 - Reviewer: Katherine R. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really like Zoho in the beginning of my e-commerce journey as a new entrepreneu #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho is easy to use as a new e-commerce entrepreneur #### Cons It is easy to use, it has good shipping integrations --- ### Zoho Inventory review - Overall rating: 4/5 - Reviewer: Lisa S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho Inventory is great. I have a small business, and with Zoho Inventory, I can use the free version, which is great for my small business. Their free version offers 20 online, 20 Offline orders a month, and 20 shipping labels. Its software is very user-friendly, and they have a 30-day free trial. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It is very affordable, Includes sale and purchase orders, It uses fifo, extensive shipping #### Cons It has no bill of material, Pick list or Bid ID, no forecast --- ### Amazing software with a few hiccups for bigger businesses. - Overall rating: 5/5 - Reviewer: Tommy T. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A great software for small to medium size business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nice features and implements well with the rest of Zoho #### Cons Steep learning curve. It can be a bit overwhelming. I don't know how it will be for larger businesses that uses other systems. --- ### Love the Concept, reality is that its not ready for ecommerce - Overall rating: 2/5 - Reviewer: Brett D. - Industry: Executive Office - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered Poor. I ran out of room on the cons: lack of business acumen. No ability to convert or auto convert specific sales transactions from various sales channels to final invoice in zoho books. The funny thing in discussing the sales order to invoice issue, "So many people ask for the capability". Crazy idea for an ecommerce co with multiple landing pages, Social media, and various sales channels. We have attempted to work with Zoho One and Zoho Inventory because I love the concept of having all the various systems on a single platform. You would think the mitigation of risk in todays world of ecommerce might be accomplished. I think what Zoho has perfected is the proverbial "Jack of all trades and master of none". There are simply countless holes, errors, and omissions that for one reason or another Zoho's Development team have not addressed or can not get to because the list of fixes is too long. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros proposed functionality and inter connectivity with CRM, campaign, books, etc... Too bad it does not work I do like the chat to support, although they rarely have answers. When attempting to chat to support tonight for the below issues the system turned it into an email. Hopefully they will get back to us over the next 2-3 days. #### Cons Does not work or function properly. example 1) ~500 transactions via amazon merchant fulfilled. Inventory was out of sync within 2 days. Orders stopped being pushed from amazon into our system as sales orders and the customer service issues ensued. Zoho had no answer and we turned off the inventory. Most if not all 3rd party consultants we have spoken to advocate back end fixes using Zoho Creator and deluge. example 2) We add a new zoho one license for a consultant yesterday. a) the new email assigned to the consutlant does not work. b) zoho inventory decides to do a reset asking the consultant and all of our employees to walk thru the start up menu. Upon enabling zoho inventory once again, all of our transactions except those for the past 4 days are accurately in zoho inventory are in the system as sales orders. Upon review of our amazon marketplace zoho inventory integration it was turned off. Upon attempting to enable the amazon marketplace integration the application immediately recognized our credentials. Just missing last 4 days sales orders. No integration with shipstation, its on their roadmap. No ability to concurrently hold and run amazon merchant fulfilled and amazon FBA inventory, not supported by zoho inventory. Its either one or another. Zoho flow integrator is limited and most 3rd party consultants laugh when you ask about using the application to resolve some of the funcationality issues between the various zoho applications. --- ### Shopify users, beware of Zoho! - Overall rating: 1/5 - Reviewer: Gregory S. - Verified reviewer: Yes - Industry: Furniture - Company size: 2-10 employees - Product usage: Used other for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Impossible to contact the dev team, even by email, which would have saved me two years of lost development time on my end. There is not even an effective communication channel between Customer Support and their own development team. It's one of those "I.T. doesn't talk to inferior beings" outfits. You know the type. Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund. It's the very least they could have done. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Functionality: 1/5 #### Pros On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below. #### Cons We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was. Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them! Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product. #### Reasons for choosing Zoho Inventory Low entry price and scalability, with robust feature set, but never used it because it just can't work with an existing Shopify store that has more than a few months of history to import. --- ### Great for Inventory! - Overall rating: 4/5 - Reviewer: Ellen Y. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The customer service is fairly decent ... they are hard to connect with sometimes being that they are all based in India and I'm in North America. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the detailed invoices, the ability to run all sorts of reports and the capability of doing invoicing/inventory etc all in one program. #### Cons Ok .. here is the biggest con for this product. It doesn't automatically synch with woocommerce. I had to buy an additional 2 synch connectors to use this with my online store. you would think in this day and age that it would automatically synch, but I have to implement Kloud connector to link woo commerce to Zoho and a second one to synch it back ... at a cost of an additional $30 USD per connector per month. Gets to be costly. #### Reasons for choosing Zoho Inventory I hadn't done enough research and basically chose it based on the comparison lists of features. --- ### A good inventory management platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is good so far- we have not long started using it but it has been extremely easy to implement! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros This has strong core functions, is easy to use and very reliable with zero bugs or downtime after a few months in. #### Cons It would be good if there was more integration functionality with zoho books. --- ### Overall Experience Good. Not Fully Convinced of Scalability - Overall rating: 4/5 - Reviewer: Julio O. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Overall experience is decent. We're going to start scaling it a lot more and will really test how well it performs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros One of the key features is the ease of set up and configuration. Customization options are also decent. The ability to operate in multiple currencies is also key. #### Cons The workflow for PO entry, sales order entry and their relationship can be cumbersome and may not necessarily scale well. There are options for bulk import, but with limitations. Pricing on one section of their site when you are starting a trial shows one price. When you are converting from the trial, it shows a different price. This is misleading. Multi-warehouse option is not available in the free version --- ### Great App - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Tobacco - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Easy to use, very versatile, it has become seamlessly essential to our business #### Cons Customer service is a bit slow and clunky --- ### Simple but well good - Overall rating: 4/5 - Reviewer: Julie F. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The functions are easy to use and to deal with! Its worth it. #### Cons The only thing is if we scan some product for an order we cant scan twice --- ### A great tool to keep track of your inventory - Overall rating: 5/5 - Reviewer: Ola L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered It invaluable if you are handling orders with multiple warehouses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's an easy to use product in the Zoho universe of applications. We only use Inventory, but there are many to choose from. We use it to keep track of inventory, orders and stock levels . #### Cons Can't really think of any negative things. It does what it's suppose to do. --- ### Best I've Found - Overall rating: 5/5 - Reviewer: Kelly C. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Prior to using Zoho I had never kept track of my expenses aside from the cost of the inventory itself. With Zoho Books, I've been able to keep track of my intangibles as well as physical inventory. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have tried out so many different accounting software apps, and this is the one I've found works the best for me. I have a very small business, just me, and the revenue is still pretty low. So it is such a relief that my entire budget doesn't have to go to monthly fees, and that I didn't have to take the time to build my own. So many great features, and the developers are constantly adding new things, (that you can vote on!). I've only had to contact customer service a few times, but the times I have, they have been very personable and patient. #### Cons My only feature that I really need is that I need to be able to delete custom fields even after I've used them. I've added some fields that were later added by the developers, and that means that even though I'm not using them anymore, that's one custom field slot used up. ## More reviews [Next reviews](https://www.softwareadvice.com/inventory-management/zoho-inventory-profile/reviews/?page=2) --- Zoho Inventory Reviews, Pros and Cons - 2026 Software Advice