# Case Closed Software Reviews, Demo & Pricing - 2026 > Review of Case Closed Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/investigation-management/case-closed-profile --- [Home](https://www.softwareadvice.com/) / [Investigation Management Software](https://www.softwareadvice.com/investigation-management/) / Case Closed Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Case Closed 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Case Closed 5.0 [(10)](https://www.softwareadvice.com/investigation-management/case-closed-profile/#reviews) Pricing Starting at $149.00 per month Top Alternatives ### About Case Closed Case Closed is a CJIS-compliant case management solution for law enforcement investigation units, state bureaus, federal agencies, large investigations firms, and others. This solution can be hosted on the cloud or on on-premise. It is designed to help investigation teams remain organized, track case actions, prepare special operations, manage evidence, collaborate across jurisdictions and with external agencies, plus more. The Case Closed mobile app can be used to create and update cases on-the-go. With the app, teams can use mobile device microphones to dictate and add case notes in real-time. Case Closed can be used to manage cases from start to finish. Teams can track various data such as court status, dispositions, charges, and defendants. The Incidents and Case Actions module includes crime scene data, interviews, surveillance, search warrants, and other relevant details. Other modules include Master Vehicles, Master Persons, Master Locations, Case Files, GangBuster, Property and Evidence, Forms Management, Investigation Analytics, plus more. With a Remote Review feature, teams can authorize users to review video and audio files as needed. Pricing is provided by C... ase Closed Software. Support is available via phone, email, and live chat. ## Case Closed User Interface ## Popular Case Closed Alternatives Main Product Case Closed 5.0 [(10)](https://www.softwareadvice.com/investigation-management/case-closed-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $149.00 per month Alternative Product [Resolver](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/) 4.4 [(79)](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.50Value for money - 4.63Customer support - 4.37Functionality Pricing Starting at $10000.00 per year Alternative Product [Filevine](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/) 4.4 [(286)](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.22Value for money - 4.28Customer support - 4.39Functionality Pricing Available upon request Alternative Product [Omnigo](https://www.softwareadvice.com/physical-security/omnigo-profile/) 4.4 [(85)](https://www.softwareadvice.com/physical-security/omnigo-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.30Value for money - 4.51Customer support - 4.25Functionality Pricing Available upon request Alternative Product [Logikcull](https://www.softwareadvice.com/ediscovery/logikcull-profile/) 4.6 [(269)](https://www.softwareadvice.com/ediscovery/logikcull-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.54Value for money - 4.85Customer support - 4.39Functionality Pricing Available upon request Alternative Product [Laborsoft](https://www.softwareadvice.com/investigation-management/laborforce-profile/) 4.9 [(8)](https://www.softwareadvice.com/investigation-management/laborforce-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.57Value for money - 4.86Customer support - 4.75Functionality Pricing Starting at $25000.00 per year ## Case Closed Pricing and Plans Starting price: $149.00 per month Free Trial Free Version Basic $149.00 flat rate, per month No plan information available ## Case Closed Features - Popular features found in Investigation Management Audit Management Built-In Database Compliance Management Contact Management Document Management Evidence Management Incident Management Intake Management Subject Profiles - More features of Case Closed Access Controls/Permissions Activity Dashboard Alerts/Notifications Audit Trail Case Management Case Notes Configurable Workflow Customizable Forms Customizable Reports Data Import/Export Data Management Data Visualization Mobile Access Multi-Location Records Management Reminders Reporting & Statistics Risk Assessment Search/Filter Secure Data Storage Status Tracking Task Management Third-Party Integrations Workflow Management ## Case Closed User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 5.0 Have you used Case Closed and would like to share your experience with others? MP Matt P. Verified reviewer Non-Profit Organization Management 51-200 employees Used daily for less than 2 years Reviewed March 2022 Out of the box case management 5 I am very pleased with Case Closed. This CMS meets our needs for global case tracking, assignment, collaboration and support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We needed a solution that was multilingual and intuitive cross-culturally. Case Closed was a perfect fit. Cons: Some fields required customization to fit our needs, but that was expected and customer service was very easy to work with. Reasons for switching to Case Closed Salesforce was overly complicated for our needs and very expensive. Vendor Response Thank you for the kind feedback, Matt. It is truly a pleasure to support your team in the fight against human trafficking. Replied March 2022 Read More DB DeWayne B. Verified reviewer Law Enforcement 11-50 employees Used daily for less than 12 months Review source Reviewed December 2019 Case Closed the ultimate Law Enforcement Software 5 Overall experience is a 10+. CC has help my agency with time management to reduce the amount of time preparing a case file for prosecution. In addition, the customer service is by far the best I’ve ever experienced. I highly recommend this software! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: CC is a valuable tool to link persons, vehicles, and evidence from case to case. To be able to search these things and to see how or if they are linked together is a great tool. It helps solve crimes and saves investigation times. Cons: There were a few features that were difficult for a supervisor to approve reports but talking with CC team, they took action to help simplify the process. Reasons for switching to Case Closed CC builds a case file and stores it all in one place without multiple folders. Vendor Response Thank you, Commander Brown. We're glad to be the technology backbone of your multi-jurisdictional drug task force! Replied March 2022 Read More BK Brad K. Verified reviewer Law Enforcement 51-200 employees Used daily for less than 12 months Reviewed March 2022 Baldwin County Sheriff's Office 5 I am completely satisfied. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use and the organization it provides for our case files. Cons: I have not had any problems that Case Closed has not rectified or modified to fit my needs. Reasons for choosing Case Closed I was happy with what Case Closed offered and it fit my needs. Vendor Response Thank you for your feedback, Brad. It is an honor to serve your county and task force with our investigation software. Replied March 2022 Read More ss steven s. Verified reviewer Law Enforcement 11-50 employees Used daily for more than 2 years Reviewed April 2022 Case Closed works for Cold West 5 We were having trouble with detectives in different locations working on the same case and keeping out file straight and it became nearly impossible for detectives to keep the files up to date. Case closed fixed that for us and our cases are now seamless. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It keeps our cases manageable. We have detectives in other states and they are able access the files and add information to share with our in the task force. Case Closed has changed the way we operate daily with out case load. We love this software, Thank you! Cons: We have not run across a feature that we think needs improvement and we are 2 years in. But we will keep looking. Reasons for choosing Case Closed recomended by a user who was very happy with the product. Vendor Response Steve, thank you so much for your kind words! We love being your case management systems provider! Replied April 2022 Read More JR Janette R. Verified reviewer Non-Profit Organization Management 201-500 employees Used daily for less than 6 months Review source Reviewed January 2020 Outstanding Customer Service and Afforable 5 Case Closed has significant helped us in tracking/connecting targets in our dogfighting investigations. It keeps the data centralized in one location and allows specific search requests even is the spelling is off. You can't go wrong for the value and the customer service. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I cannot say enough good things about the incredible customer service by Case Closed. They are responsive to problems or concerns and do their best to modify the program for our customary needs. As a nonprofit, we could not spend tens of thousands of dollars on a program but needed the capability to track, monitor, and collect intelligence on targets. Case Closed has made it possible. We investigate dogfighting internationally and Case Closed created new fields and added each country into the drop down boxes for accurate reporting. Cons: Still learning the system so no complaints thus far. Since this is primarily used by law enforcement, there are some fields that are not applicable for us. It would be nice to have those fields removed but not a "con" per say. Reasons for choosing Case Closed Initially it was the cost steered me in the direction of Case Closed but after working with them I was impressed with their desire to customize the database for our needs. Vendor Response Thank you for your review, Janette. Supporting the Humane Society International's global anti-dogfighting task force is an honor! Replied March 2022 Read More CS Craig S. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 2 years Reviewed March 2022 Wisely Created, Huge Help 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We most appreciate the way the product was wisely laid out with the proper drop-down windows that make the job so much easier. Cons: We’re so pleased with how well it was thought out that I don’t have a point to complain about. Vendor Response Thank you for allowing us to play a role in your global team's important investigative work, Craig! Replied March 2022 Read More TH Travis H. Verified reviewer Law Enforcement 11-50 employees Used daily for less than 12 months Review source Reviewed December 2019 CaseClosed Software Review 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Going from paper and filing cabinets, CaseClosed has allowed us to fully digitize our case files; giving us ease of use and collaboration on cases. Being able to simply send the case file to a Prosecutor has cut down processing and intake times immensely. Cons: With all software products, there are bound to be "bugs". However, Crime Tech Solutions has been there to fix any issue we have ran into thus far. Vendor Response We appreciate the feedback, Travis. Supporting the Office for Public Affairs with our investigation management software is a true pleasure. Replied March 2022 Read More MP Mehul P. Program Development 51-200 employees Used daily for less than 2 years Review source Reviewed May 2018 Much better than our previous case management software. 5 We can quickly organize our cases, collaborate with our partners, and stay much more organized than ever before. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's the only software we found that is loaded with features and cloud-based so we were up and running in a few days. Cons: There are frequent updates as new features are added. At least the updates are done at night but can be annoying. Vendor Response Thank you for your feedback, sir. Case Closed Software is very proud to provide the investigation management software your team uses daily. Replied March 2022 Read More SK Sharon K. Used unspecified for unspecified Review source Reviewed June 2016 Easily the most powerful and cost-effective suite of investigation software solutions 5 Case Closed tracks everything related to criminal investigations. Track Cases, Tips, Tasks, Incidents, Charges, Court Status, attach Video/Audio, Images (and other files), Internal messaging (to & from other detectives), Investigator Dashboard, send SMS Text messages, Informants, Medicaid Fraud. Evidence tracking with barcode and much more. Generate Reports on any data. Workflow for Supervisors' approval of cases. Reminders of unread messages and overdue tasks. Track money Tills. Ratings Breakdown 5 Ease of use 5 Customer support Vendor Response Thank you for being one of our very first clients, Sharon! You and your team have been a pleasure to work with all these years. Replied March 2022 Read More TN Themba N. Verified reviewer Law Enforcement 2-10 employees Used monthly for less than 12 months Reviewed April 2022 Case management review 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: it is easy use. all the functions of the software are user friendly and self explanatory Cons: sometimes the loading of the pages is a bit slower Vendor Response Themba, it's awesome to be your investigation management software partner in South Africa. Glad to see our software being used so universally! Replied April 2022 Read More Showing 1 - 10 of 10 Reviews ## See what companies are saying about Software Advice