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> Reviews of Incident Tracker. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Incident Tracker is a good fit for you!

Source: https://www.softwareadvice.com/investigation-management/incident-tracker-profile/reviews

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Incident Tracker Reviews

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# Incident Tracker Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(16)

4

(7)

3

(2)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.7

Value for money

4.6

Functionality

4.2

* * *

### Pros

"Excellent; we have been impressed by the attentive and available customer support as well as the user efficiency."

"This software allows us to visualize and quickly analyze incidents which are open and pending actions."

"Very user friendly and can be customized to meet the needs of an agency."

### Cons

"The process of status update open / reviewer / closed is a bit clunky."

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Incident Tracker Reviews, Pros and Cons - 2026 Software Advice