Great customer service; very responsive and addresses issues effectively.

The graphs and data I can pull from it are helpful and easy to get. Notifications to managers make follow-up easier to do in a timely manner.

Very helpful with the launching of the platform - helpful with any questions we have, quick to help us with any problems we run across Helpful to find creative solutions for requests.

Ease of use, internet based, ability to modify to meet the needs of the company.

We went from tracking on a Word document to Incident Tracker. It is a great way to track issues, trends, train staff on handling incidents, and have a system for systematic manager follow up.

This is a very good and basic incident management/tracker program. It is easy to use on the staff end.

We continue to be pleased with the platform. Additionally, tech support is always swift to handle our technical requests if needed.

Incident Tracker makes it easy for library staff across locations to share reports. It keeps all the reports in one place and is easy to search.

Rolling this out was easy and almost seamless.

Don't like that the clinic/Facility I am sending the incident to does not automatically populate the person I am sending it to. I have to manually search for the person and assign them a ticket.

I am able to gather enough information and investigate the matter. It is very customizable and the staff are great to make changes.

There is no way to archive old reports when a new year begins.

I am enjoying the last platform upgrade - looks sleeker and appears faster. We love the activity hotspot and trending reports.

The banned patron feature is a bit clunky and only someone with admin rights can use it. Could be a bit easier to use this function.

It is cost effective solution. Data can be exported to excel.

The ability to view logs, line-ups and positive recognitions in this system are so easy. The fact that hazards & controls can be linked right to the line-up.

It's ease of use in the field permits improved communication between supervisors, peers and management.

Sofvie's corporate culture is contagious and has inspired us to use every feature within the software.

At this time, I am still awaiting the Risk Management module however the release is scheduled for Q1 2021.

Sofvie provides a lot of functionality out of the box so clients are able to get started quickly and easily.

Very happy to have a mobile software containing all the systems and processes in one app.

The support team has gone above and beyond expectations and helped from the very beginning during implementation to going live.

This software allows both front line and second line management connect directly with the workforce. Sofvie's best attribute is the ability to give the worker a voice and be heard.

An excellent safety software product that can increase your productivity, too.

I like that I can pull up my training records incase I am unsure of my qualifications on a certain unit.

Some of the features that could be improved would be the notification software - Similar to Facebook or other social media platforms theres no mistaking when someone tags you or prompts something.

Clean organization of required safety work & due diligence paperwork. Easy to insert pictures of work into paperwork, provides a better snapshot of what I'm talking about on forms.

When you have a software that is costumizable to your company needs its hard not have everything you need.

Output forms can be a bit awkward at times, especially when using pictures. Users require some basic technology proficiency, struggled sometime with non-tech proficient operators.

Tech support is great, very fast initial response times and any issues are often corrected that day.

With every role out there are some issues and bumps but overall no concerns.

We have enjoyed a very good experience with Sofvie.

Sofvie is redefining the way we approach risk management and the use of our data collected.

The most notables are enhancing and improving communication through better lineups, hazard reporting , general actions, document review, pre-ops, pre-tasks, positive recognition, etc.

The benefits are endless and we are discovering more every day. As we implement more tools and modules, we are improving and simplifying our existing processes.

Our clients enjoy using the platform and the most impressive performance metric that we have seen is that the platform is easily adopted at the worker level.

The history of incidents can be reviewed so that we don't make the same mistakes again.

I can also ask my guys to pull up theirs on their tablet as well. Its handy for performing investigations or tracking completed work through the incident tool and pre-task tool.

The software is easy to use, Great location for communication of safety task and compliance for all worker levels.

The Sofvie software is Fantastic, easy to navigate, simple and straight forward to learn. I am excited to see what else Sofvie bring in the next releases.

Their customer support is world-class. Price point is reasonable and their development roadmap is 'off the charts' and in-line with where we want to go as an organization.

When follow-up actions are required the responsible users are notified and can easily see their actions.

I am excited about the future ability to use the platform to track and identify trends in the hopes of spotting leading indicators.

US Dollar

Incident Tracker is an on-premise and cloud-based solution that helps security firms, educational institutions, healthcare agencies, and other businesses manage incidents. It enables users to categorize digital forms into multiple groups and generate incident reports based on actionable analytics.


Key features of Incident Tracker include alerts/notifications, document management, role-based access, data import/export, and heat maps. It allows businesses to create customizable forms with details such as name, code, or incident description as well as add text boxes, labels, or radio buttons. Additionally, users can track the status of reports and receive reminders on follow-up processes. Incident Tracker also helps enterprises integrate with Active Directory and Lightweight Directory Access Protocol (LDAP) to record user details.


Pricing is provided by McKula Inc. Support is available via live chat, phone, email, and other online resources.



LongDescription

Case Management

Safety Incident Management

Status Tracking

Customizable Reports

Access Controls/Permissions

SSL Security

Single Sign On

Disaster Recovery

Customizable Fields

Assignment Management

Data Import/Export

Multi-Location

Contact Management

Audit Trail

Issue Management

Forms Management

Workflow Management

Alerts/Notifications

Reporting & Statistics

Reminders

Incident Reporting

IT Incident Management

Alerts/Escalation

Customizable Forms

Incident Management

Records Management

Investigation Management

Corrective and Preventive Actions (CAPA)

Secure Data Storage

Document Management

Data Management

Search/Filter

Configurable Workflow

Built-In Database

Email Alerts

Event Logs

Task Management

Windows 7

Windows Vista

Windows XP

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Contact Incident Tracker for exact pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Incident Tracker

In Person

Live Online

Webinars

Documentation

Videos

Canadian Dollar

Sofvie is the only Operations Performance Platform built for the unique needs of today’s most demanding mining operations. 

Our goal is to help leaders at the forefront of the mining industry create safer work environments, happier engaged teams and more rewarding work cultures to unlock new levels of performance. 

Sofvie gives your teams the platform that helps unlock new levels of safe production and create better visibility to and from the face. Sofvie will help you create an environment where workers feel safe, supported, included and informed, driving increased engagement and empowering everyone to operate at their best.


Support

Sofvie believes that a SaaS solution that impacts the wellbeing of the people you work with as well as your organization’s productivity deserves special attention. 
We make sure that you get the most from your health and safety software with:
- 24/7 ticket system with quick response times
- Customization capabilities
- Hands-on Success Specialists 
- Live chat for general assistance 
- On-site Solutions Engineer

Grow with us:

Using health and safety software to gather and distribute data is only the beginning. Over time, your organization will be able to use this data to build predictive models, preventing more and more incidents and reducing their severity.

It doesn’t stop there. Sofvie is consistently reinvesting into R&D, developing new health and safety tools and functionality. 


Security:

Sofvie is a cloud-based solution, meaning that your I.T. professionals won’t have to worry about a brand new platform to manage. We are fully GDPR, SOC2, and ISO27001/45001 compliant, and perfectly align with OSHA reporting. 


With additional features like single sign on, not only is your data as secure as humanly possible, it is also formatted in a manner which does not require additional effort to report to governing bodies. 


Shared values: 

Sofvie is designed to save lives in every industry. This effort works best when organizations view themselves as innovators or as thought leaders who want to push the boundaries of ‘the bare minimum’. We absolutely love working with experts in their field and being part of shaping the direction of their industry.


Work With Us:

Work Smarter. Work Safer. Work with Sofvie.

Pricing information is provided by Sofvie. 
Support is available via phone, email, and other online resources. 



Exceptions Management

Safety Management

Operational Risk Management

OSHA Recordkeeping

Equipment Management

Activity/News Feed

Employee Directory

Legal Risk Management

Real Time Editing

Change Management

ISO Compliance

Risk Assessment

Complaint Management

Project Management

Knowledge Management

Risk Analysis

Brainstorming

Risk Management

Risk Reporting

Subject Profiles

Version Control

Internal Controls Management

Reputational Risk Management

Content Management

Mobile Access

Risk Scoring

Compliance Management

Performance Metrics

Training Management

Risk Alerts

Maintenance Management

Controls Audit

Occupational Health Management

Accident Investigation

Document Coding & Control

Defect Tracking

Asset Tracking

File Sharing

Activity Dashboard

Inspection Management

Predictive Analytics

IT Risk Management

Industrial Safety Management

Document Review

Response Management

Dashboard

Audit Management

Supplier Quality Control

Compliance Tracking

Reporting/Analytics

Hazardous Materials Management

Communications Management

Data Analysis Tools

Business Process Control

Audit Planning

Action Management

Archiving & Retention

OSHA Compliance

Data Visualization

Starter - $149/user/month 
- Up to 5 users

Small Business - $28/user/month
- 6-99 users

SME - $22/user/month 
- 100 - 999 users

Incident Tracker vs Sofvie

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