# Tracers Software Reviews, Demo & Pricing - 2026 > Review of Tracers Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/investigation-management/tracers-profile --- [Home](https://www.softwareadvice.com/) / [Legal Research Software](https://www.softwareadvice.com/category/4796-legal-research/) / Tracers Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/investigation-management/tracers-profile/reviews/)[Alternatives](https://www.softwareadvice.com/investigation-management/tracers-profile/alternatives/) # Tracers 2026: Benefits, Features & Pricing Wondering if Tracers is right for your organization? Our Legal Research Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Tracers 3.9 [(17)](https://www.softwareadvice.com/investigation-management/tracers-profile/reviews/) Pricing Pricing available upon request ### About Tracers Tracers is an investigation management and data research solution that helps businesses utilize the search and filter functionality to find information across public as well as private records. It allows law enforcement agencies to verify identities to conduct crime and criminal investigates. The legal research teams can access public records to recover assets, search addresses, conduct social media searches, and more. Wondering if Tracers is right for your organization? Our Legal Research Software selection experts can help you in 15 minutes or less. ## Tracers User Interface ## Popular Tracers Alternatives Main Product Tracers 3.9 [(17)](https://www.softwareadvice.com/investigation-management/tracers-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.88Value for money - 4.19Customer support - 4.06Functionality Pricing Available upon request Get Price Alternative Product [Genie AI](https://www.softwareadvice.com/cms/genie-ai-profile/) 4.5 [(26)](https://www.softwareadvice.com/cms/genie-ai-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.71Value for money - 4.35Customer support - 4.23Functionality Pricing Starting at $38.00 per month Get Price Alternative Product [Practical Law](https://www.softwareadvice.com/legal/practical-law-profile/) 5.0 [(2)](https://www.softwareadvice.com/legal/practical-law-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $133.00 per month Get Price Alternative Product [CaseFleet](https://www.softwareadvice.com/legal/casefleet-profile/) 4.7 [(41)](https://www.softwareadvice.com/legal/casefleet-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.54Value for money - 4.92Customer support - 4.42Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Resolver](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/) 4.4 [(79)](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.50Value for money - 4.63Customer support - 4.37Functionality Pricing Starting at $10000.00 per year Get Price Alternative Product [Filevine](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/) 4.4 [(286)](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.22Value for money - 4.28Customer support - 4.39Functionality Pricing Available upon request Get Price ## Tracers Pricing and Plans Starting price: $39.00 Free Trial Free Version Basic $39.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Tracers Features - Popular features found in Legal Research AI/Machine Learning Search/Filter Statutes Research Tax Law Research Third-Party Analysis Integration - More features of Tracers Access Controls/Permissions Activity Dashboard API Customizable Reports Data Aggregation and Publishing Data Management eDiscovery Inspection Management Records Management Reporting & Statistics Risk Assessment Search History Subject Profiles Third-Party Integrations ## Tracers Integrations Clio Integration rated undefined from -1 review ## Tracers User Reviews Overall Rating 3.9 Ratings Breakdown 5 71% 4 0% 3 6% 2 0% 1 24% Secondary Ratings Ease of Use 4.1 Value for money 3.9 Customer support 4.2 Functionality 4.1 Daniel F. Verified reviewer Legal Services 2-10 employees Used weekly for less than 2 years Review source Reviewed April 2021 You cant escape this program 5 Great. I have not struck out yet on finding someone or learning what I considered critical or necessary information and not some random information anyone can find using google. It is very deep and very solid. I will continue to subscribe at the negotiated package price. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This is a superb program we use consistently to locate parties, witnesses, assets, or other litigation-related needs. It is easy to use and you can negotiate a package price to meet your budget. you can do a surface barebone search or an in-depth search that will include local neighbors, local family, work, criminal, bankruptcy, judgments, liens, etc. I don't know what we would do without it and you can track and charge it by the case making it a recoverable expense. The staff understood it quickly and can grab the reports for me. Cons: I would like to see more direct access to the material it locates. for example, if there is a court record a link to that record would make the search easier. The program is adding features all the time so It would not surprise me to see the AI continue to get better. Still, the best program, and I am being picky as I am 99% satisfied with the entire program. Read More DL Devan L. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 6 months Review source Reviewed July 2023 Highly recommend to other businesses and people in the PI industry, Tracers is a must have! 5 I would say using Tracers has been great. While there was a bump with my account, the staff helped fix everything and they truly demonstrated a type of hands on care that admittedly, companies like TLO lack.I have nothing but respect and positive things to say about this company. My experience has been so positive that I plan on staying with them for a very long time and developing the relationship with them and whether you're getting a public records account or a regulated data account I would say it's 100% worth it.Initially, it was between Tracers and Lexisnexus. Well, a buddy signed up for Lexis, and I got to try it, and lets just say the data that Tracers has is way better! Tracers has assisted my efforts, and they have made me feel seen and heard as a loyal client. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I love the massive amounts of data, the refreshing blue dashboard, and the way the leadership treats and respects its loyal customers. Been with Tracers for almost 8 months, and I would say I am staying! Tracers and TLOxp are my main go to's now. Tried them all, must say Tracers gets two thumbs up from me! It's super simple to do an inspection, the data quality is unmatched for public records, and overall just a must have for investigators or businesses doing due diligence. Bottom line if youre a new or old investigator looking to equip yourself with tools that quickly seperate you from the amateurs, make sure you include Tracers! I Believe Tracers, TLO, and IDI are the best tools that a Lawyer, investigator, or practitioner of due diligence could have. Another bonus is that support is all US based.If you've been wondering whether or not to go with them, DO IT! You will not be disappointed Cons: At first I though there was something wrong with my account and I was disappointed, but management pointed the problem out and it was fixed.Besides the bump in the road which was quick, I have (and still do) always love Tracers! Reasons for switching to Tracers Tracers is competing with TLO at this point. If you don't understand that/haven't used TLO, then you probably do not understand. Tracers is so much better the accurint. Read More EC Edward C. Verified reviewer Real Estate 2-10 employees Used daily for free trial Review source Reviewed August 2023 This is a scam company owned by an incompetent and arrogant person 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: They do a pretty good job marketing them self as reliable source of skip trace info Cons: This is a scam company owned by an incompetent and arrogant person named \[sensitive content hidden\] . They have the lowest rate of successful searches. You are better of with many other skipt tracers than Tracer.They pulled their data from other skip tracers and they just marked up their price. Avoid this company and \[sensitive content hidden\] at all costs.Google this company review and you will find many negative comments about them. Here in BBB there is not a single positive comment about them. Read More MM Marc M. Verified reviewer Security and Investigations 2-10 employees Used daily for more than 2 years Review source Reviewed February 2020 Helpful Information 5 Tracers has always answered their phone when I call and needing an answer to a question or just resting my password. I am always able to get through and not having to wait because they are to busy. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Software helps us in our daily jobs to locate and find up to date information to find individuals for our clients Cons: I do not have anything as of yet that I least like about the software Reasons for choosing Tracers I felt that tracer had just as good software for what I needed and it was a little bit less expensive as well. Vendor Response Hi Marc, We really appreciate your business and for taking the time to leave us a five-star review! Best, The Tracers Team Replied March 2020 Read More VS Vicki S. Verified reviewer Legal Services Self-Employed Used daily for more than 2 years Review source Reviewed February 2020 My Go-To Database for Years 5 They listen to their customers. They've adopted several of my suggestions. Customer service is very friendly and helpful, even reaching out to me with suggestions. Any problems are handled quickly and professionally. You're dealing with a company that cares about you, not a giant corporation, to whom you're not a priority. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Lots of information for your $. It's not always needed, but if you're working on a tough case it can be a goldmine. Once I was trying to locate a high profile fraudster that everyone, including some governmental agencies, was trying to find. Through a single bit of data from Tracers I found him off-grid in a yurt in the AZ desert. I'm well known for being able to do the toughest locates, including homeless people. I also do a lot of high-end fraud and hidden asset cases. While I do use other databases and information sources, Tracers is always where I start. Often, it's all I need. I've used a number of other databases, but Tracers provides the most information overall. Occasionally you'll get a false positive, but I think that's better than a missed positive. If you want only the simplest, surface results, it may not be for you. If you want every possible chance to get a good result, definitely check it out. Cons: The old interface was a bit limited and clunky, but they've redesigned everything. It's great now, more TLO-style, with a lot more to offer than before. They're always looking for ways to improve. Vendor Response Hi Vicki, We love hearing success stories like yours- finding the hard to locate people! We are thrilled that you are satisfied with our services and appreciate your taking the time to share your experience. I passed this to our customer service team. They are integral to Tracers' success and get even more motivated to serve when hearing positive remarks like yours. Thank you! The Tracers Team Replied March 2020 Read More Suleiman Y. Verified reviewer Security and Investigations 2-10 employees Used daily for free trial Review source Reviewed August 2022 Stick to TransUnion TLO 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: My favorite part about the software especially the company is it makes you realize there’s nothing better than TransUnion TLO. Don’t make the switch to TRACERS. Worst move ever. Cons: The realization that it’s just another company with the same info as everyone else just in a different format. Not worth the switch from what you know. Tracers has too many people involved in the entry and none have communicated synonymously. Read More MP Michael P. Verified reviewer Legal Services Self-Employed Used monthly for more than 2 years Reviewed May 2020 Comprehensive Data Research and Responsive Customer Service 5 I'm a criminal defense and military law private investigator. I've worked with Tracers going on 14 years. The organization is always responsive to my research needs. That makes my work easier and extremely productive. My most recent experience with \[SENSITIVE CONTENT HIDDEN\], in customer service, was excellent on many levels. She is professional, knowledgeable of the depth and breadth of the services and their intricacies, and made me felt important with her care and concern taking time to answer all of my questions and providing solutions for optimal results. Because of Tracers' services, my attorney clients approach me for their difficult cases that other investigators are unable to handle and bring the needed results I can provide. I'm grateful for the business and partnership relationship Tracers gives me for my continuing success. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The data research and information provided is extensive. It penetrates deep into unique sources giving me information rarely found elsewhere. The fees are reasonable and help me to keep my investigation fees affordable for clients and defendants with limited resources. Tracers has contributed to my success helping my clientele attain their goals and missions. Cons: It would help to have a clearer understanding of what each research element provides in a summary that also includes a detailed listing of the pricing. Read More JM Jennifer M. Verified reviewer Legal Services 2-10 employees Used daily for more than 2 years Review source Reviewed February 2020 Tracers’s review 5 Always satisfied. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Would like to see “military history” added. Investigators are asked at time to prove if a subject has military status or is a veteran. Cons: Nothing really. Sometimes lacks employment. Vendor Response Hi Jennifer, Thank you for your five-star review and suggestions. We like hearing about ideas of added-value features and data sets that clients would find useful. We appreciate your business and will continue to do our best for you. Kindly, The Tracers Team Replied March 2020 Read More KH Kathy H. Verified reviewer Security and Investigations Self-Employed Used weekly for more than 2 years Reviewed April 2020 Support services 5 I find them very helpful when I call to ask questions. The staff are very accommodating and helpful and pleasant to deal with. The wait time if minimal if any. They are patient and are willing to take the time to answer questions in layman's terms to make the system very user friendly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It encompasses so many facets of what is needed to "connect the dots" and do full backgrounds on individuals and explore other avenues to to provide a very detailed product to my clients Cons: I wish it would cover more asset details and have a different or separate classification in order to obtain license plate registration information. Read More AK Alan K. Verified reviewer Legal Services Self-Employed Used weekly for less than 12 months Review source Reviewed February 2020 Investigative Tools 3 I am able to locate people accurately around 75 % of the time. Frustrating when something goes wrong during non-business hours. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Good price value. Lots of different functions to locate people. Cons: The addresses and phone numbers that people searches give as results are frequently stale, at least for people who are not necessarily firmly established in society. Not necessarily Tracers fault. however. It may be better if databases are uupdated better? Not sure why this is. Reasons for choosing Tracers Price. Vendor Response Hi Alan- Thank you so much for taking the time to write this review. We take great pride in receiving feedback like yours and take it very seriously. It is important to know that offering assistance 24/7 would be a significant value add. We hope to receive even higher marks from you in the near future! 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