Pricing, ease of use, responsiveness of support.

Easy to use, investors love it, and it is a great and efficient way to communicate with investors and distribute tax information.

Integrates nicely with Appfolio Property Management, so there's very little duplication of work.

The software is easy to use and helps me provide an attractive front-end to my investors. They have a single place to view all of their investments with my firm.

The onboarding process with AIM's team was incredibly easy and efficient. We've also received wonderful feedback from our investors regarding the owner portal.

For us the 2 greatest aspects of the platform are the ability to request features, edits, requests (big or small) and actually see them get implemented. The other is the customer service.

The Investor view is very good and easy to understand for the investor. Good overview with easy drill down.

So, a quick email or phone call resolves the issue in minutes. When there has been trouble it has come from the sister software of AppFolio Property Management.

Easy to use, support is super helpful with a quick response time.

An amazing software that is transitioning as needed.

We've quickly moved past 6-figure investors and well into 7-figure investors.

The customer support team has to be the single best part about the software. They are prompt and get to the bottom of all our questions quickly.

My investors love the portal and it makes my life exponentially easier versus manual and scattered investment tracking methods.

Overall it is a very positive experience. One of the best things about using any Appfolio software is the great team at Appfolio.

We haven't used the application long enough to discover many negative aspects of the software.

Difficulty in adding Notes as an investment type, though it is possible, its a little more complicated than equity.

Hands down the best experience we've had with a software provider. Their responsiveness, knowledge and overall thoroughness is critical.

The upload was easy, provides performance metrics, and easy communication. But, what we like most, is the great Customer Support they have provided.

The platform is extremely affordable. I am impressed with the constant upgrades and improvements that are being added as Appfolio continues to improve the program.

Experiencing difficulties with a few investors being able to set-up their log-in to the portal.

They're new to the game, which I like because the price is lower and their team is eager to improve. And we get to give our advice and feedback so the product is created in ways that fit our needs.

We also believe that our clients really appreciate having a portal where they can go to view all of their investments with us. Overall, AppFolio has been a really great asset to have for our business.

Site is sometimes slow but otherwise no major cons.

AppFolio  IM Provides Tremendous Value at a Great Price.

I like the immediate support responses. I like how this software is also utilized as an effective CRM.

Love it and it’s easy to use, our investors love it as well.

I find easy to search everything in the top bar, the help center has been of great help during my training and solved every issue in a blink of an eye.

Even worse, our accounting team managed investor reports via Excel reports which were cumbersome, time consuming to create, had errors, and we weren't always sure which was the latest version.

And sometimes a fund invests in a property. Investors in our fund have a more limited view of the property than someone who invests directly in the property.

The customer service is excellent, responsive, and quick to help solve issues or answer questions.

The user interface is intuitive and thus very easy to learn and make changes. Workflows are smooth and we feel like we can trust AIM as our system of record, full stop.

Appfolio customer service is great. This software works directly and integrates with Appfolio Property Manager software, which we have used for 8 years.

In addition to the outstanding customer service that accompanies the software, the software is user-friendly with the functionality we require.

Additionally, the ability to easily create distributions and print checks via Property Manager is a big plus for us. The support team is super friendly and helpful as well.

Our favorite feature is the investor portal which allows us to keep our equity partners up to date on all of our properties.

It is amazing to have a place to safely keep all of our investor information that can then be used to calculate distributions.

The customer service has been outstanding as well. They are always helpful and quick to respond.

Great user support and a very responsive product development team. The platform has robustly boosted our efficiency and streamlined our investor communications.

We were provided with limited information and had to rely on customer service to get through the early stages.

Whenever I have questions I receive thorough answers promptly, which is very helpful.

However, AppFolio has been awesome in listening to reasonable requests which make the product better and hence they roll out new features often. This to me is very valuable.

My firm already uses AppFolio Property Manager, so it was an easy decision to add Investment Management, and the integration is seamless.

Software also allows us to take care of a lot of the back end accounting and tracking for our real estate investment, membership capital, quarterly distributions, as well as communication hub.

It is a great product which helps taking care of tenants and finances. I daily use it and the more I do, the more I like it.

I believe that Affirm no longer works with Carta as a result. Every employee’s sell order was accidentally canceled on the day of the equity release.

It doesn't work as well internationally. That's a problem as I need comp data for several countries.

We have been happy with Carta and will likely continue to use them for our cap table management and valuations.

Love how Carta automatically updates me as to when I have more vested options and shows a progress bar as to how far I still have to go for all of my stock options to vest.

Carta, however, was FAR superior to all other options in ease-of-use, accuracy of data, security, rapidity of product development, and ability to scale along with our company.

Customer support is top notch. Chat feature allows you to live chat support team with minimal wait time.

The app for user is great and super transparent and easy to understand.

Easily see all investments with my current company.

Overall, Carta makes it really easy to not only view your holdings, but each individual grant and what has vested. It also allows you to exercise options that are available to you.

The setup is beyond painful. The support staff are incredibly arrogant and everything about your business has to fit around Carta.

The CEO's and law firms that use it seem to be happy with it, as an investor user, I literally cringe every time we get a new stock cert from Carta because it takes so long to do antying.

This product is easy to use and we are very happy with it.

Carta is awful, bottom line. We cancelled our account on November 6th, 2022 but they went ahead and charged us nearly $5k on December 18th.

I love their communications skills aka the emails they send out when I've vested shares.

The commissions on sales are a bit over the norm for a retail brokerage-type program. Especially bad if you have small lot sizes.

I love having an up-to-date Cap Table at all times and being able to model exit and funding round scenarios quickly. Integrated stock ledger and 409A valuations are a plus, too.

When I have issues with this software (which is often), Carta's support team is usually very responsive and will work with me on the issue.

It's so easy to use and see how my shares I have, what they're worth, and it feels really secure.

Overall, it's been awesome using Carta. It's a great tool to manage private equity.

Overall I have had a positive experience with Carta and am glad it exists to easily manage stock options.

I also really like the interactive vesting schedule/option exercise calculator. They are both quite helpful in visualizing stock benefits.

I really like that not only does Carta manage my cap table but that 409A valuations are included in my plan so when we're ready to kick that off I just have to press a button.

It's nice to track my overall equity and individual grants. The best feature is the ability to simply forecast overall share allotments across varying vesting schedules.

C Carta makes it very difficult for one to keep a backup.

Truly painful in every way. Seriously avoid unless you are a huge company and you feel like wasting enormous amounts of time.

Love this to track options, RSUs and shares. Support is also helpful and does its best to answer questions.

I've used Carta through multiple companies and I love how it takes complex legal language and breaks it down for you to simply understand and visualize in its predictive outcomes.

Very seamless and straightforward. Positive experience for end users, and helps feel like the equity system is more legitimate within our company.

I love having everything in one place, and easy to use, purchase and organize all of my grants and vested stock.

Sometime difficult to understand the workflow required to accomplish a task. There are multiple ways to do the same thing, which can leave the user feeling a bit lost at times.

The worst experience with any B2B software company for years.

I have found it a bit difficult to add new users, debt issuances etc. and my customer service rep has generally pushed me toward recordings of user Q&A sessions rather than answer my questions.

Their documentation and blog are very helpful in understanding all the terms and nuance of stock options.

US Dollar

AppFolio Investment Manager is a commercial real estate software partner that enhances your investor experiences and simplifies your investment operations.

In other words, we are...

A modernized portal that helps you stay ahead of changing investor expectations and personalizes your investor experiences at scale.

A streamlined workflow that automates your internal investment operations while adding an extra layer of accuracy and security

A single source of truth that fuels thoughtful transparency for your teams and your investors.

AppFolio Investment Manager aims to be your technology partner. When you succeed, we succeed.

Our award-winning customer success team has designed a simple system to help you throughout onboarding and implementation. Once you are up and running, you will have a dedicated customer success manager for continuous support and 24/7 access to our online help center. 



LongDescription

Real Time Analytics

Status Tracking

Fee Management

Lead Capture

Performance Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

For Investors & Traders

Data Synchronization

Referral Tracking

Task Scheduling

Electronic Signature

Transaction History

Portfolio Management

Pipeline Management

Real Estate

Customer Database

Template Management

Data Import/Export

Email Tracking

Risk Management

Accounting

Lead Generation

Email Templates

Self Service Portal

Contact Management

Lead Management

Email Marketing

Mobile Access

Real Time Data

Performance Metrics

Client Portal

Real Time Notifications

Workflow Management

Email Management

Visual Analytics

File Sharing

Alerts/Notifications

Reporting & Statistics

Segmentation

Reminders

Deal Management

Customizable Templates

Client/Property Matching

Investments Tracking

Interaction Tracking

Real Time Reporting

Asset Lifecycle Management

Compliance Tracking

Reporting/Analytics

Contact Database

Appointment Management

Summary Reports

Fund Management

Client Management

Third Party Integrations

Appointment Scheduling

Task Management

Campaign Management

Document Management

CRM Integration

Transaction Management

For Real Estate

Data Visualization

For Commercial Real Estate

Web browser (OS agnostic)

Transparent pricing designed for your business. Pricing starts at $700/MONTH.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AppFolio Investment Manager

In Person

Live Online

Webinars

Documentation

Videos

Carta is a cloud-based solution that helps organizations in the finance industry streamline and manage portfolios, valuations, holdings and more. It provides enterprises with a fund administrative module, which enables venture capitalists to review evolving Internal Rate of Returns (IRR) on a centralized dashboard.


Carta allows supervisors to view important information based on raised cash or last preferred valuation and request access to investors' capitalization table. It lets businesses store paper certificates in a secured vault, eliminating the risk of theft or loss. Additionally, investors can utilize mobile applications on Android and iOS devices to track investment ownership and assets’ performance in real-time.


Carta comes with an application programming interface (API), which lets professionals integrate the system with several third-party platforms such as Namely, Xero, QuickBooks and more. Pricing is available on request and support is extended via phone and email.



Forecasting

Enterprise Risk Management

Meeting Management

Operational Risk Management

Options Management

General Ledger

Scenario Planning

Employee Reward Programs

Incentive Management

Vesting Management

Approval Process Control

Financial Risk Reporting

Collaboration Tools

Portfolio Modeling

Debt Management

Compensation Plan Modeling

Cap Table Management

Audit Trail

Valuation Management

Compliance Management

Benchmarking

Trade Tracking

Role-Based Permissions

ACH Payment Processing

Budgeting/Forecasting

Activity Dashboard

Administrative Reporting

Financial Modeling

Compensation Management

Liquidity Analysis

"What If" Scenarios

Participant Portal

Minutes Management

Contact Carta for pricing details.
Pricing is based on number of stakeholders, cap table complexity, services, and products.

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