# RealPage IMS Software Reviews, Demo & Pricing - 2026 > Review of RealPage IMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/investment-management/investor-management-services-profile --- [Home](https://www.softwareadvice.com/) / [Real Estate CRM Software](https://www.softwareadvice.com/crm/real-estate-crm-comparison/) / RealPage IMS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/investment-management/investor-management-services-profile/reviews/)[Alternatives](https://www.softwareadvice.com/investment-management/investor-management-services-profile/alternatives/) # RealPage IMS 2026: Benefits, Features & Pricing Wondering if RealPage IMS is right for your organization? Our Real Estate CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview RealPage IMS 4.5 [(79)](https://www.softwareadvice.com/investment-management/investor-management-services-profile/reviews/) Pricing Starting at $1,000.00 per month ### About RealPage IMS Investor Management Services is a cloud-based platform, which assists real estate investment firms with customer relationship and document management. Key features include distribution workflow, investor dashboard, request tracking and email templates. The application enables users to store contact information, create investor profiles and monitor asset type preferences, regional preferences and investment criteria for multiple clients. Team members can use the waterfall calculator to create rule-based workflows for distribution calculation and export NACHA files to process payments. Additionally, investors can access the dashboard to view real-time investment positions, historical distribution data and customizable performance metrics. Investor Management Services comes with a mobile application for Android and iOS, which allows investors to share documents and view project information. It is available on monthly subscriptions and support is provided via phone, email and live chat. Wondering if RealPage IMS is right for your organization? Our Real Estate CRM Software selection experts can help you in 15 minutes or less. ## RealPage IMS User Interface ## Popular RealPage IMS Alternatives Main Product RealPage IMS 4.5 [(79)](https://www.softwareadvice.com/investment-management/investor-management-services-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.40Value for money - 4.59Customer support - 4.33Functionality Pricing Starting at $1000.00 per month Get Price Alternative Product [AppFolio Investment Manager](https://www.softwareadvice.com/crm/appfolio-investment-management-profile/) 4.7 [(100)](https://www.softwareadvice.com/crm/appfolio-investment-management-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.78Value for money - 4.94Customer support - 4.47Functionality Pricing Starting at $650.00 per month Get Price Alternative Product [Agora](https://www.softwareadvice.com/real-estate-transaction-manage/agora-profile/) 4.5 [(12)](https://www.softwareadvice.com/real-estate-transaction-manage/agora-profile/reviews/) Ratings Breakdown - 4.17Ease of use - 4.33Value for money - 4.67Customer support - 4.08Functionality Pricing Starting at $749.00 per month Get Price Alternative Product [InvestNext](https://www.softwareadvice.com/investment-management/investnext-profile/) 4.7 [(20)](https://www.softwareadvice.com/investment-management/investnext-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.63Value for money - 4.53Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/) 4.6 [(627)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.61Value for money - 4.73Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [TOP PRODUCER](https://www.softwareadvice.com/crm/top-producer-profile/) 4.0 [(323)](https://www.softwareadvice.com/crm/top-producer-profile/reviews/) Ratings Breakdown - 3.77Ease of use - 3.84Value for money - 4.08Customer support - 3.87Functionality Pricing Starting at $129.00 per month Get Price ## RealPage IMS Pricing and Plans Starting price: $1,000.00 per month Free Trial Free Version Basic $1,000.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## RealPage IMS Features - Popular features found in Real Estate CRM Campaign Management Client/Property Matching Contact Database Document Management Email Marketing Lead Capture Lead Nurturing Referral Tracking Reporting/Analytics Segmentation Workflow Management - More features of RealPage IMS Access Controls/Permissions Accounting Activity Dashboard Activity Tracking Ad hoc Reporting Alerts/Notifications API Audit Trail Benchmarking Cash Flow Analysis Client Management Client Portal Communication Management Compliance Tracking Contact Management Contract/License Management Critical Date Alerts CRM Customizable Reports Data Import/Export Data Visualization Deal Management Document Storage Electronic Signature Email Templates Fee Management File Sharing For Brokers For Investment Advisors For Investors & Traders For Property Managers For Real Estate Fund Management Interaction Tracking Investments Tracking Lead Management Mobile Access Mobile App Modeling & Simulation Performance Metrics Portfolio Management Portfolio Rebalancing Real-Time Notifications Reporting & Statistics Risk Management Self Service Portal Strategic Planning Task Management Third-Party Integrations Transaction Management Visual Analytics ## RealPage IMS Integrations Google Analytics 360 Integration rated undefined from -1 review Rent Manager Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review Google Maps Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review Docusign Integration rated undefined from -1 review See all 7 integrations ## RealPage IMS User Reviews Overall Rating 4.5 Ratings Breakdown 5 68% 4 24% 3 3% 2 4% 1 1% Secondary Ratings Ease of Use 4.2 Value for money 4.4 Customer support 4.6 Functionality 4.3 Jason B. Verified reviewer Used daily for less than 6 months Review source Reviewed April 2018 Good functionality, need to spend more time learning about it. 5 Investor relations is no longer a position you need to higher someone for, just add about 20-30 minutes to an existing employee's day. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I like the layout, the color scheme, ease of use/access for investors to check in on assets, ability to update information quickly. Cons: We do value add properties so the ability for investors to see progress photos for each property would be good. I can only use 1 photo as the main photo for the investor to see while I take around 30 progress photos a week. Read More JW Jennifer W. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed December 2019 Excellent Data 5 Due to the data captured in IMS, we are able to more easily provide data to our CPA for K-1 production. This has reduced the spreadsheets we would otherwise have to maintain. The functionality available for investors to complete Subscription Booklets online and obtain proof of Accreditation via VerifyInvestor has also been a huge improvement for us and our investors and has allowed us to raise as much as $27MM in equity in one month (fully complete/accurate paperwork; fully funded). In addition, the type of data we are able to collect at the CRM Contact level as well as at the investing entity level has helped us market to our investors appropriately whether we are doing a 506(b) or a 506(c) type of deal. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: In looking at several products, the most important aspect for me is data. Is the type of data that I need to be able to search on or analyze later available for data capture? I look at functionality next. For us, IMS provides the best data out there for a company who raises Private Equity (we focus on Multifamily real estate). Although the user interfaces and functionality have not been as slick as some of the other products we have seen, upon deep review of those other products, they just do not collect the level of data we need them to. IMS has also been working to makeover their UIs to make them more intuitive and streamlined from a functional perspective. One of the other strengths in this software that I love is that IMS tends to build functionality where, as a sponsor, you can turn certain data or functionality on or off if it doesn't work for your company's processes/procedures. This provides flexibility that allows their multiple sponsors to handle certain processes and displays differently based on their specific needs. I have not seen this offered on other tools to the degree it is available on IMS. This is a great strength in this tool and huge win for the multiple sponsors. Cons: In the past one of our biggest issues we ran into was functionality deployed that was not fully tested or where existing functionality was not fully regression tested. As a result we would run into bugs. However, this has changed dramatically in the past year. IMS is really taking care to fully test what they deploy. Read More RB Ricardo B. Verified reviewer Real Estate 2-10 employees Used weekly for less than 12 months Review source Reviewed August 2021 Smoke and Mirrors 2 We present a much better face to investors, looks professional. They don't have to know that the nuts and bolts of the software are not really there. Ratings Breakdown 2 Ease of use 4 Value for money 1 Customer support 3 Functionality Pros: The portal our investors see is awesome, looks very professional. Cons: However, the back office (calculating waterfalls, signing and updating documents) does not work as advertised and we have to do it all manually as before and upload it. It does look a lot better than before, investors have all their info in one place - but the time savings and automation we expected are not there. Reasons for choosing RealPage IMS Price (big mistake) Vendor Response Hi Ricardo, Thank you for taking the time to leave a review. We appreciate your feedback and are constantly working to improve our platform to accommodate a wide variety of models both typical and atypical. We'll be sure to share your feedback with our Product team. Best, IMS Review Team Replied August 2021 Read More DC Dan C. Verified reviewer Real Estate 51-200 employees Used weekly for more than 2 years Review source Reviewed February 2019 Great tool to for both internal and investor facing purposes 5 Aside from all the pros mentioned, the experience has been very positive. The support team are very responsive and happy to assist quickly and however they can. Investors who choose to utilize the software like it and believe it adds another layer of professionalism to our investments. Looking back, I do wish I had understood the system more when initially getting our investments uploaded, as I had to end up going back and re-doing many of them, but IMS has grown since our initial partnership with them (I believe we were one of the earlier companies), and I assume the process is more transparent and streamlined. Some of the options/characterizations of the data you provide initially may seem innocent, but can actually have an affect on waterfalls, presentation of data within IMS, etc. I implore new users to maybe get one investment fully up in IMS and learn the system before continuing with the rest of their portfolio. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Internal Facing: This software provides great internal tools for investment managers to track, promote, and analyze past, current, and future investments. While investment information is kept previously in internal accounting software and Excel files, IMS provides a centralized and efficient platform to track investments and distributions. The waterfall function is very useful in calculating actual distributions to be sent out immediately, and to run "what-if" scenarios for future sales. The document feature allowed you to keep all documentation online for each investor and investment. It is very easy to review investment and distribution history at any level in the LLC structures - whether between two equity partners, or a large group of individual investors. Investor Facing: Allows investors to track their investments like you would log on to an online bank account. Uploaded documents for investors can be sorted by category and/or investment. Cons: While there is a bulk upload option through the support team, it would be useful to be able to run it internally and for more items than just K-1s. Can be tiresome sometimes uploading individual documents within a large investor group. Still run in to some complications with changes to an existing equity struture. We have been granted the internal power now to make adjustments, but sometime it can still be easiest to just delete a project and re-build from scratch. When this is to be done, investors/investments must be deleted one by one at each level, and once done, any subsequent documentation is also deleted and must be re-uploaded. Read More MC Maureen C. Verified reviewer Hospitality 10000+ employees Used daily for less than 6 months Review source Reviewed April 2019 IMS Investor Portal 5 We had a very manual process quarterly which consisted of updating our allocation sheets in Excel, preparing our investment analysis in Word/Excel, and the mail merge process to send out the package to the investors. This product enabled us to automate our process and have a portal which consists of everything investor-related (from historical information, such as quarterly investor reports and K1s, to having a list of current and potential investors which will enable us to email when a new investment opportunity arises). Overall, I would highly recommend this product. The time we save quarterly along with the investor management, reporting, and analysis we gained from this product is priceless! Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: The IMS product has been intuitive from the get-go. My superior and I were impressed with the initial demo and pricing of the product. It was an easy decision to go with IMS! We were fortunate to have been appointed a great implementation manager and the implementation process went smoothly (even though we encountered issues with some of the distribution amounts and ownership percentages, but representative was very responsive and supportive in a daily and timely manner). Customer Support have been helpful so far with some of the password reset, login issues, and K1 upload. Cons: There are some missing features specific to our company such as having custom tags in creating Custom Email and Statement Templates (right now the selection is only First Name, Last Name, Legal Name, and Prefix), which make it hard to personalize our communication with our investors. We also think a bulk printing feature would be helpful when we print out our quarterly investor statements. Lastly, it would be beneficial if it was made possible to send out email notifications when a K1 document has been uploaded (one of our investors have mentioned this to us as well prior to us having to manually email out investors with this notification). Read More AS Angie S. Verified reviewer Real Estate 51-200 employees Used weekly for more than 2 years Review source Reviewed May 2020 Great system once you learn to use it. 5 Excellent experience overall. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: In terms of implementation the process was fairly easy. We had few years of data that IMS uploaded in matter of hours. Once implemented, we had few hiccups with the full capabilities of the system; however, IMS did a great job creating learning tools to help with functionality questions. \[SENSITIVE CONTENT HIDDEN\] served as our relationship manager. He is very knowledgeable and helped us to align our business needs with the system's capabilities. Uploading K1s and monthly reports is extremely easy and fast. Also, the system allows the creation of monthly and quarterly reports which it has been a fantastic tool to maintain investors informed. The ability to create email campaigns based on deal or as a portfolio is a great advantage the system offers. I would say this is one of the tools we use the most when communicating with investors Cons: IMS integrates with few accounting systems; unfortunately, Entrata is not in the list of integrations yet. Can't wait for the integration to facilitate data transfer. Read More GV Gabby V. Verified reviewer Real Estate 51-200 employees Used daily for less than 2 years Review source Reviewed May 2021 Great Product 4 Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: The most useful feature is using the waterfall and distribution batches. You simply input all the investors, tell IMS how to split the distribution and then it calculates everything for you. It also generates a NACHA file which makes it easy to give to the bank and actually distribute the cash. It made our distribution process so much easier. It is also easy to create projects and have everything organized and in one place. Cons: We've used the eSignature Templates multiple times and it makes the signing process for investors a lot easier; however, we use some of the documents for each project we have and it would be nice to be able to copy the eSignature Template on our end and be able to use what we've already done instead of having to create and code a whole new template. Read More VR Verified Reviewer Real Estate 11-50 employees Used daily for more than 2 years Review source Reviewed June 2019 A true game changer for our business 5 Huge time savings through automation of many investor-related processes. We are able to have staff focus on higher-level analytical as a result. Investors love all-in-one nature of the platform and really like the UX. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: From day one we have really liked ACH distributions, waterfall calculations, CRM/email campaigns. We are very excited about the investor statements and capital call features. Cons: We were very early clients so the functionality at the beginning wasn't as robust in the beginning as it is now. They are excellent about getting client input as they roll out new features. Read More MP Michael P. Verified reviewer Real Estate 51-200 employees Used daily for more than 2 years Review source Reviewed March 2019 IMS - Excellent Investor Platform 5 IMS has helped us communicate much more efficiently with our investors. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We have used IMS for 2 years or so and we have enjoyed working with IMS and their entire staff. The system gave us an affordable, efficient and very robust way to keep track of (CRM) our investors, raise money, make distributions, and communicate with our 100 plus investors. Cons: I do not have any negatives to report regarding IMS. Read More Travis P. Verified reviewer Real Estate 2-10 employees Used weekly for less than 2 years Review source Reviewed March 2019 Step 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ability to effectively track and communicate investment performance in a professional manner. IMS is continually improving their platform meeting our expanding project and investor needs. Cons: We don't have any complaints as customer service has been responsive and thorough. Read More Showing 1 - 10 of 79 Reviews [See All Reviews](https://www.softwareadvice.com/investment-management/investor-management-services-profile/reviews/) ## RealPage IMS Popular Comparisons [AppFolio Investment Manager vs RealPage IMS](https://www.softwareadvice.com/crm/appfolio-investment-management-profile/vs/investor-management-services/)[Juniper Square vs RealPage IMS](https://www.softwareadvice.com/investment-management/investor-management-services-profile/vs/juniper-square/) [Compare All Alternatives](https://www.softwareadvice.com/investment-management/investor-management-services-profile/alternatives/) ## Other Top Recommended Real Estate CRM Software [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18785) Recently recommended **102** times [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) **4.3** (167) Recently recommended **43** times [SatuitCRM](https://www.softwareadvice.com/product/466225-SatuitCRM/) **4.0** (3) Recently recommended **28** times [Lone Wolf Relationships](https://www.softwareadvice.com/product/527741-Lone-Wolf-Relationships/) **0.0** (0) Recently recommended **27** times Stuck Between Options? Our experts can help you compare RealPage IMS with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice