RealPage IMS vs Rent Manager
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.3 / 5
Value for Money
4.4 / 5
4.6 / 5
Customer Support
4.6 / 5
4.6 / 5
Functionality
4.3 / 5
4.4 / 5
Last Review Written
January 10, 2024
October 6, 2024
Pros/Cons
Pros
- The ability to fund and have investors fill out the esignature agreements and have that connect with the investor portal side, is so helpful and a great time saver.
- Overall, the customer service and product have been outstanding and we have had a great experiencing using the product and our investors love it as well.
- From the start the IMS staff have been incredibly professional, courteous, responsive, and just nice people. That makes a huge difference.
Cons
- Not having a customer service manager anymore has been a little annoying.
- The only complaint is setting up some of the more complicated calculations for distributions when there are waterfall calculations.
- Looks good but has fundamental failures that impede our operations.
Pros
- What I like about Rent Manager the most is that it is easy to use and the customer service is amazing.
- Outstanding customer service; great value. The program is intuitive to use and has many useful features.
- Good program with excellent support, affordable price and great functionality.
Cons
- Fundamental usability flaws mean frustration and unnecessary time spent especially with repetitive tasks, and sore wrists from all the mousing that shouldn't be necessary.
- It's not web based yet...but then again, I tried a web based site and it was terrible. I had such limited features.
- Inexperienced tech support makes it frustrating when they do not know how to handle.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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41 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
