We started using PRTG with the demo and we realized that it had many functionalities such as email notification and others such as being able to monitor the traffic of an interface or the SNMP of a device and we decided to purchase the licensed version and it has been a great choice.

What I like most about PRTG is that it is very easy to deploy, in addition to being very intuitive, it does not require much knowledge to configure it. It also has an APP for Android that is very useful and from which you can monitor the services.

What I like least is that it is a little expensive compared to the competition.

The engine is good, the amount of available sensors is good. The GUIs / clients could be better.

Quick and easy setup Open interfaces for custom sensors An API Fair prizing

Almost all GUIs Old web GUI stuck sometimes or do not show everything New web GUI put focus on strange things and not very intuitive The full client does not work good at all No multiselect on sensors for multiple changes on sensors are possible

It was easy to install and manage, it's helpling a lot with monitoring and alerting and it's aeasy to use. Also to adapt or tweak thresholds is very easy.

It's very easy to implement and for a lot of the user cases it does not need an agent or software to be installed

For well known Enterprise Products e.g. VMWare VCenter there are only limited intergration available.

overall we are pretty happy with this product.

I really like the scheduled scanning with templates for specific ip ranges, so that even new servers/devices/components directly are monitored without forgetting them to add. Also the possibility to write own sensors with Powershell or other languages is very good.

Batch management is poor in some places. if you want to manage multiple servers at once it is possible at some places but there are limitations so that some task are pretty repetative if you need to add batches, or you have to use workarounds.

Planning is more tedious then setting it actually up. Getting all topics covered that you want to monitor is a hard task but then implementing all checks with PRTG is a breeze!

PRTG has been our go to monitoring tool for a couple of years and has never failed us.

Auto update function does not always do the trick but manual update always fixes it. Not all metrics are usable but overal very impressed.

Very good monitoring. When i first set it up, it immediately found a defective fibre cable for me.

Realtime monitoring, easy to read display, handy events

The "unusual" traffic monitor is annoying and you can't turn it off.

- ease of use - ease of installation - ease of maintenance - Variation of integrated monitors and sensors - ability to install scripted and other manual monitors and sensors

there is not a lot I can wirte here, maybe sometime the lack of support by phone

Ability to create and present an online dashboard on the status of IT resources for users of our services.

Time-consuming setup of a large number of sensors and their dependencies to accurately provide status information on larger or more complex devices.

PRTG is not only easy to deploy but also easy to maintain, providing real-time alerts to infrastructure and server issues

There's no mobile app with Azure SSO. The product has no another defects.

The best real time monitoring to monitor network health.

-Realtime monitoring -Real alert notification via email & SMS

-Cant compare day by day stat -Cant compare week by week

I have been extremely happy with PRTG for the close to 10 years that I have used it. It has been extremely reliable, which is paramount for a tool you are using to monitor your entire network.

I love how easy it is to get rolled out and customized to work for pretty much anything with an IP Address. Real-time and historical data that is provided in PRTG is invaluable.

While this is not necessarily it's intended purpose, the Syslog/SNMP sensors could use some work to make it easier to use them as a collector/trap for historical logs.

PRTG can do Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need, and don't expect more for custom weekly / monthly reports

This is the Recommended software that I often use to monitor or improve the Information Technology infrastructure. Very easy to install, user friendly and supports mobile devices. It can detect our problems quickly. We can check all critical Service Application components on the bus :)

This software does not yet have a weekly custom report for audit needs, so we do a manual retrieval :(

Easy to deploy, start out with a free tier to get to know the product and the data it can provide.

Importing MIBs for odd products and getting the right scales kb vs MB is sometimes a chore. Their support is great to help out.

In the process of network management it is possible to encounter complex situations that are not noticeable to the naked eye which makes conventional systems not easily detected but cause significant operational havoc, for similar cases it is necessary to have tools to support the support team capable of seeing what is not easily detectable and PRTG is one of those reliable tools and high capacity monitoring and detection of anomalies, this coupled with a professional IT team ensures a network of high capacity and stability for end users.

Our level 1 support work is to timely detect those technical events that affect the network infrastructure and which are reflected in the reports created by users, some of these events went unnoticed to our sight because in the measurements (ping, traces) made to some of the strategic equipment provided results within the normal range, This demanded a lot of time in the detection of failures negatively affecting the SLA, when the pilot was made with PRTG and after several adjustments to the thresholds we were able to timely detect the variations which were not visible before, allowing us to recognize the beginning of a massive event; PRTG has very useful sensors that provide accurate metrics and with the help of protocols such as SNMP it is possible to communicate with remote equipment which facilitates our task.

I have been using the tool for several years and I can say that there is always something to learn from PRTG, the learning curve to get the most out of it is notorious, although we have had staff who have experience using it which is an important support in our work, however, there is ample information where some doubts are clarified in measurements or implementation of remote probes and the configuration of thresholds.

PRTG is a powerful tool that greatly helps any IT team, by relying on protocols such as snmp and netflow among others, it allows to acquire very accurate traffic information in the different equipment with which it communicates, this gives an image of the current status of the equipment or service analyzed, thus ensuring immediate response to any eventuality occurred which sometimes represents losses of money for the organization.

The tool provides us with certain functionalities adaptable to our network topology in order to have 24/7 monitoring of each of the elements involved; being based on sensors we can configure the thresholds according to our metrics to detect alterations in these and once presented an abnormal event the tool with its great capacity of notifications allows the IT team to locate the root of the failure and make corrections in a timely manner, with this we have mitigated the impact on the SLA.

As a recommendation should be sized very well the amount of elements to monitor in order to make use of the appropriate license, once you have the corresponding sensors should be strategically located in the different nodes, servers or cloud services to have the measurements that your team requires, otherwise the tool is very customizable and adaptable to every need.

Fantastic, we can proactively monitor connections and equipment, often we are working on fixing it before the end users know it is broken

Easy to use, reliable, can email or text about alerts, can execute scripts etc. Able to monitor snmp, pings, https and all sorts of things.

It is licensed by sensor, so you can easily run out of you monitor everything, you'll need to be careful to only monitor what you need to

As mentioned, once you know what you want to monitor, and put in the work of setting it up within PRTG, you'll have your finger on the pulse of your infrastructure. Over the years it has helped me track down failing disks, failing server power supplies as well as advance alerting of capacity issues within my infrastructure. This is in addition to ongoing tasks like monitoring OS updates across the Infrastructure. Where I've had to deal with support, even though I might not always get an answer I'd like, I've been happy with the services provided. The PRTG Roadmap is clear about the direction PRTG is being expanded in. My PRTG dashboard (Map) is the first thing I open in the morning.

-Breadth of sensor types available. I can monitor almost everything in my infrastructure, from Azure to 365 to on prem, Server and network Hardware, Windows / linux services and OS data. -Very customisable in how the above is monitored and Alerted upon -Easy Creation of Dashboards and Libraries of particular sensor types, for instant visibility.

-Some areas have yet to come to PRTG for example - Azure AKS monitoring, K8s monitoring. -Takes time to mould it into doing what you want (but once you've put in the work it is truly excellent) -Some parts of the GUI could have better multi editing capabilities for sensors.

we use this on a daily basis to monitor disk space, memory usage, and cpu load for various servers and machines. the dashboards with clear warnings combined with email notifications give us a clear picture of trouble spots.

The free version of PRTG network monitor that comes with 100 sensors allows you to do an in-depth analysis of the sensors available, notifications, architecture, monitoring capabilities etc... to determine if it meets your company's needs. The graphical interfaces, intuitive dashboards, and ease of setup and creating templates and inheritance across devices and types allows for easy use and administration.

it can get expensive the more devices and sensors you continue to add to the platform so use your trial to evaluate wisely how you will implement and for what types of devices. the auto discovery can be nice but also tends to clutter up things.

The application has helped us monitor all types of equipment and proactively resolve issues early.

This monitoring application has helped us stay on track of what is happening at every corner and for every device on our network, from Storage to network, security and usage statistics and notifications for each, this application has saved us many times in restoring and fixing problems before they get noticed by end users. From our desk and our our phones using the app, we can monitor and get visibility into many device types, including Cisco, Linux, storage systems, Microsoft operating systems just to name a few, with thousands of sensors to choose from. Very powerful and constantly improving.

While just a few sensors were not performing well, like the Ping 30 for Cisco 1900 routers, PRTG has constantly released new updates that once applied, these issues are rectified.

Thanks to the prtg product, I can monitor my network devices with snmp. With the e-mail notifications coming to my phone, I quickly get information from the devices or ports that are down and I can intervene. I realized that with prtg my job became easier.

With OID numbers, it can monitor the status of the hardware found on the device. It is informed by the determined threshold value. PRTG product can be easily managed due to its compatibility with all brands and devices. We monitor it by integrating it with the switch router access point devices we use.

I would like to make visual monitoring by creating the topologies of the sensors I created, this subject can be developed. There is nothing difficult about the product. It is also easy to integrate with our business processes.

it's still very good, although the dashboard and backup is a bit pain, but it's reliable and give me a pic of what the network situation

reliability, this is the software for telling me what is happening over the network, so it must need to very accurate and reliable that i can trust on and react to it.

backup is a big headache still, and no easy way to do it. i would prefer automation on this area.Dashboard are not easy to me. so I just click on device page instead of staying in dashboard

I searched for a long time for such a complete tool, with ease of configuration and a great way to monitor my networks and active equipment.

The dashboard, the variety of connectors and the way to monitor, the easy way to configure, and the ease of monitoring the network out of your reach.

So far nothing to change, for now, it is a complete tool.

For network monitoring, daily use and ad-hoc to solve specific problems this software is perfect - you wont find a better all in one tool that is as easy to use as this tool.

PRTG has a lot of customization ability and can monitor almost anything with the right know how. From very simple stuff like SNMP to script based monitoring and alerting this software can do anything. The reporting and alerting are great and does the job very weel.

The scale of the program is not the best at time. Unless you have a full licenses to monitor anything you must be "choosy" as to what you monitor. In addition executing the same monitor over and over is not easy to do "automatically" or via scripting like other tools so it can get cumbersome.

Overall, PRTG rocks! The customer service is fantastic. It's very configurable and once you learn the basic setup it's easy to set up new systems and services.

PRTG network monitor works wonderfully. They have a wide range of monitoring elements, from SNMP to SQL Server checks. The software auto updates which is great and I've configured it to send me monthly reports on downtime for certain systems. The general reporting is great and I can keep a lot of uptime history on all my systems and services.

PRTG takes a little bit to get set up and dialed in to operate efficiently but it's worth the time. If you don't have the parent-child relationships configured correctly it's easy to get bombarded with messages of downtime.

before we have nagios, we need Nagios Administor, now it's easy to deploy and monitor our server

Easy to install, Easy to use, Easy to deploy Sonde

Nothing.Nothing.Nothing.Nothing.Nothing.