InSite
About InSite
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Most Helpful Reviews for InSite
1 - 6 of 6 Reviews
James
Hospital & Health Care, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Know your tools
I personally think that, in 2022, that you cannot operate you facility to appropriate standards of perfomance without a building analytic program like Insight.
PROSIn a large facility with limited staffing and tens of thousands of points that could be monitored, having insight keeping an eye on facility ops, and reporting consistently, helps us understand much more rapidly what things require attention that we otherwise might not quickly detect.
CONSI used to jump on line and manipulate the program quite a bit, and I'm not sure if that is still possible (I've been pulled into facility ops recently with less emphasis on energy and energy performance.) this was very helpful for sharing information with my HVAC team to describe issues like simultaneous heating and cooling.
Reason for choosing InSite
See my previous comment. These guys just hand me a much more manageable and actionable deliverable. Even if we drag our feet on the deployment side sometimes due to staff constraints.
Reasons for switching to InSite
I have vetted three other products, and I piloted three of them. InSite, by far, was the most useful and well curated to allow for effective deployment of resources for the most essential issues, while not burying me with information "noise". This is a sign of good engineering review.
Ron
Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
InSite Review 5-30-31
The entire team at Insite have been fantastic to work with from day one. Customer service is at a whole other level ad the willingness to adapt to our needs and reporting requirements is always a "we're on it " approach as opposed to the alternative. I couldn't be happier with or give a higher recommendation on behalf of Insite for their service, platform and overall global execution.
PROSthe absolute ease of use and ability to dial in to granular level of data with intuitive execution
CONSNothing it works great and has managed to help guide our operations teams to extensive reductions in consumption
Donald
Commercial Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
InSite On Going Commissioning
The team is very responsive and works diligently on behave of the client.
PROSThe daily energy consumption reports sent directly to my email.
CONSThe more you use it the greater the value but the concern is time to work through it. See the Pro comment.
Reasons for switching to InSite
Better overall performance
Paul
Facilities Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
InSite User Review
Energy Savings Tenant Comfort Equipment Longevity
PROSIntegration ease was moderate in difficulty. Customer Service is excellent. [SENSITIVE CONTENT] is an superior communicator and leader of his team.
CONSThe software strains our IT infastructure at times.
Grant
Commercial Real Estate, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Strauss, USAA RE Review
Very positive. [SENSITIVE CONTENT], [SENSITIVE CONTENT], and the rest of the team are outstanding, knowledgeable, and willing to do whatever it takes to come up with solutions for us.
PROSIt provides clear visualization about where our properties are at in terms of their energy savings and other metrics.
CONSI tend to have trouble seeing the dashboard and logging into the website.
Mark
Commercial Real Estate, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Amazing team and product
The platform gives us the ability to view and adjust machinery that we would never know was causing additional or unnecessary usage. [SENSITIVE CONTENT] and his team are amazing to work with and provide our teams/buildings the best operational support.
PROSongoing commissioning has been instrumental in our ESG and operational goals
CONSThe dashboard is a little scattered, but if you know where you are looking the data is available and very digestible