---
title: "Backlog Software Reviews, Demo & Pricing - 2026"
description: "Review of Backlog Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/issue-tracking/backlog-profile/"
page_type: "product"
language: "en"
---

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Backlog

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Overview

[Reviews](https://www.softwareadvice.com/issue-tracking/backlog-profile/reviews/)[Alternatives](https://www.softwareadvice.com/issue-tracking/backlog-profile/alternatives/)

# Backlog Review

From $35-$175/month Free version 30-day free trial 5 plans

Wondering if Backlog is right for your organization?

Our Project Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Backlog

4.6

[(169)](https://www.softwareadvice.com/issue-tracking/backlog-profile/reviews/)

Pricing

Starting at $35.00 flat rate per month

### About Backlog

Backlog is a cloud-based project management and issue tracking solution that caters to development teams working with design, marketing and IT teams. The key features of the solution include project and issue management, subtasking, bug tracking and burndown charts.

Backlog offers features like watchlists, file sharing and comment threads. It integrates with Git and SVN which helps developers to manage a project's source code along with project tasks. Backlog enables users to visualize their daily timeline and project workflows using Gantt charts. It also helps users to propose and compare changes to the project, comment on pull requests, track changes taking place in the project and document changes. It offers integration with applications like Typetalk, Cacoo, Redmine and Jenkins.

Backlog also offers a mobile application for iOS and Android devices. It offers services on a monthly subscription basis that includes support via email, chat and through an online knowledge base.

Do you work for Backlog? [Manage this product listing](https://www.g2.com/products/backlog/claim_requests/new?auto=true)

Wondering if Backlog is right for your organization?

Our Project Management Software selection experts can help you in 15 minutes or less.

## Backlog User Interface

## Popular Backlog Alternatives

Main Product

Backlog

4.6

[(169)](https://www.softwareadvice.com/issue-tracking/backlog-profile/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.37Value for money
-   4.31Customer support
-   4.37Functionality

Pricing

Starting at $35.00 per month

Get Price

Alternative Product

[Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)

4.4

[(15780)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/)

Ratings Breakdown

-   4.08Ease of use
-   4.28Value for money
-   4.20Customer support
-   4.44Functionality

Pricing

Starting at $7.91 per month

Get Price

Alternative Product

[Asana](https://www.softwareadvice.com/project-management/asana-profile/)

4.5

[(13779)](https://www.softwareadvice.com/project-management/asana-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.40Value for money
-   4.34Customer support
-   4.38Functionality

Pricing

Starting at $10.99 per month

Get Price

Alternative Product

[monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/)

4.6

[(6134)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.28Value for money
-   4.43Customer support
-   4.46Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Trello](https://www.softwareadvice.com/project-management/trello-profile/)

4.5

[(23647)](https://www.softwareadvice.com/project-management/trello-profile/reviews/)

Ratings Breakdown

-   4.53Ease of use
-   4.55Value for money
-   4.31Customer support
-   4.32Functionality

Pricing

Starting at $5.00 per month

Get Price

Alternative Product

[Clockify](https://www.softwareadvice.com/hr/clockify-profile/)

4.8

[(9276)](https://www.softwareadvice.com/hr/clockify-profile/reviews/)

Ratings Breakdown

-   4.77Ease of use
-   4.69Value for money
-   4.59Customer support
-   4.59Functionality

Pricing

Starting at $4.99 per month

Get Price

## Backlog Pricing and Plans

Backlog has five plans. Starter is $35.00/mo billed monthly. Standard is $100.00/mo billed monthly. Premium is $175.00/mo billed monthly. Free is free. Enterprise is custom-priced.

Free version30-day free trial

Starter

$35.00

flat rate, per month

30 users

Starter plan includes:

-   5 Projects and 1 GB of Storage
-   Includes 30 Users
-   Subtasking

Standard

$100.00

flat rate, per month

Unlimited users

Standard plan includes:

-   100 Projects
-   Gantt Charts and 30 GB of Storage
-   Includes Unlimited Users
-   Burndown chart
-   Issue templates

Premium

$175.00

flat rate, per month

Unlimited users

Premium plan includes:

-   Custom Fields and 100 GB of Storage
-   Gantt Charts
-   Includes Unlimited Users
-   Unlimited Projects
-   Custom fields
-   Dedicated support

Free

$0.00

Free forever

1 project.

Free plan includes:

-   Issue Summaries
-   2FA Security
-   100 MB Storage

Enterprise

Custom Quote Available.

Enterprise plan includes:

-   Unlimited Storage
-   Unlimited Files
-   Unlimited Access Control
-   Active Directory

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Backlog pricing compare to alternatives?

Backlog's starting price is $35.00/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Backlog4.6[(169)](https://www.softwareadvice.com/issue-tracking/backlog-profile/reviews/) | $35.00 /mo | Available | Available | 4.4 |
| [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)4.4[(15,780)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) | $7.91 /user/mo | Available | Available | 4.3 |
| [Asana](https://www.softwareadvice.com/project-management/asana-profile/)4.5[(13,779)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) | $10.99 /user/mo | Available | Available | 4.4 |
| [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/)4.6[(6,134)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) | $9.00 /user/mo | Available | Available | 4.3 |
| [Trello](https://www.softwareadvice.com/project-management/trello-profile/)4.5[(23,647)](https://www.softwareadvice.com/project-management/trello-profile/reviews/) | $5.00 /user/mo | Available | Available | 4.5 |

Backlog4.6[(169)](https://www.softwareadvice.com/issue-tracking/backlog-profile/reviews/)

* * *

Starting price

$35.00 /mo

Free trial

Available

Free version

Available

Value For Money

4.4

-   [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)4.4[(15,780)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/)
    
    * * *
    
    Starting price
    
    $7.91 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.3
    
-   [Asana](https://www.softwareadvice.com/project-management/asana-profile/)4.5[(13,779)](https://www.softwareadvice.com/project-management/asana-profile/reviews/)
    
    * * *
    
    Starting price
    
    $10.99 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.4
    
-   [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/)4.6[(6,134)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/)
    
    * * *
    
    Starting price
    
    $9.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.3
    
-   [Trello](https://www.softwareadvice.com/project-management/trello-profile/)4.5[(23,647)](https://www.softwareadvice.com/project-management/trello-profile/reviews/)
    
    * * *
    
    Starting price
    
    $5.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.5
    

## Backlog Features

-   Popular features found in Project Management
    
    Billing & Invoicing
    
    Budget Management
    
    Document Management
    
    File Sharing
    
    Gantt/Timeline View
    
    Issue Management
    
    Kanban Board
    
    Milestone Tracking
    
    Multiple Projects
    
    Prioritization
    
    Resource Management
    
    Time & Expense Tracking
    
-   More features of Backlog
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Agile Methodologies
    
    Alerts/Notifications
    
    API
    
    Approval Process Control
    
    Assignment Management
    
    Audit Trail
    
    Backlog Management
    
    Bug/Issue Capture
    
    Bug Tracking
    
    Business Process Automation
    
    Charting
    
    Code Repository Integration
    
    Collaboration Tools
    
    Color Codes/Icons
    
    Commenting/Notes
    
    Communication Management
    
    Cost-to-Completion Tracking
    
    Customizable Dashboard
    
    Customizable Fields
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Deadline Management
    
    Discussions/Forums
    
    Document Storage
    
    Drag & Drop
    
    Due Date Tracking
    
    Email Management
    
    Email-to-Task Conversion
    
    Employee Activity Monitoring
    
    Feedback Management
    
    File Management
    
    File Transfer
    
    For IT Project Management
    
    Idea Management
    
    Issue Scheduling
    
    Issue Tracking
    
    Knowledge Base Management
    
    @mentions
    
    Mobile Access
    
    Mobile App
    
    Monitoring
    
    Multi-board
    
    No-Code
    
    Notes Management
    
    Percent-Complete Tracking
    
    Planning Tools
    
    Productivity Tools
    
    Product Lifecycle Management
    
    Product Roadmapping
    
    Progress Tracking
    
    Projections
    
    Project Management
    
    Project Planning
    
    Project Planning/Scheduling
    
    Project Scheduling
    
    Project Tracking
    
    Project Workflow
    
    Real-Time Data
    
    Real Time Editing
    
    Real-Time Notifications
    
    Real-Time Updates
    
    Recurring Issues
    
    Recurring Tasks
    
    Release Planning
    
    Remote Access/Control
    
    Remote Support
    
    Reporting/Analytics
    
    Reporting/Project Tracking
    
    Reporting & Statistics
    
    Request Management
    
    Roadmapping
    
    Role-Based Permissions
    
    Search/Filter
    
    Sprint Planning
    
    SSL Security
    
    Status Tracking
    
    Sub-Task Management
    
    Supports Scrum
    
    Surveys & Feedback
    
    Tagging
    
    Task Board View
    
    Task Editing
    
    Task Import
    
    Task Management
    
    Task Planning
    
    Task Progress Tracking
    
    Task Scheduling
    
    Task Tagging
    
    Team Collaboration
    
    Team Management
    
    Templates
    
    Testing/QA Management
    
    Third-Party Integrations
    
    Ticket Management
    
    To-Do List
    
    Traditional Methodologies
    
    Version Control
    
    Visualization
    
    Visual Workflow Management
    
    Workflow Configuration
    
    Workflow Management
    

## Backlog Integrations

Slack

Integration rated undefined from -1 review

TestMu AI

Integration rated undefined from -1 review

Microsoft Excel

Integration rated undefined from -1 review

Jira

Integration rated undefined from -1 review

Cacoo

Integration rated undefined from -1 review

Redmine

Integration rated undefined from -1 review

See all 12 integrations

## Backlog User Reviews

## Backlog customer ratings

- Overall rating: 4.6/5
- Total reviews: 169

### Rating distribution

- 5 stars: 100 reviews (59%)
- 4 stars: 66 reviews (39%)
- 3 stars: 1 reviews (1%)
- 2 stars: 1 reviews (1%)
- 1 star: 1 reviews (1%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.4/5
- Customer support: 4.3/5
- Functionality: 4.4/5

---

### The perfect bridge between project management and version control.

- Overall rating: 5/5
- Reviewer: ELDHO B.
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My experience has been very positive. It’s a robust, stable platform that specifically caters to development teams who want to keep their code and their tasks under one roof.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

love that it integrates Git/SVN repositories directly with task management. Having the wiki, file sharing, and bug tracking in one place prevents "tool fatigue." The "Gantt Chart" feature is also included by default, which helps visualize timelines without needing extra plugins.

#### Cons

The user interface feels a bit dated compared to newer tools like Linear or Monday.com. Also, the mobile app is functional but lacks some of the advanced features available on the desktop version.

---

### A Simple Tool That Helps Keep Projects Organized

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: E-Learning
- Company size: Self-Employed
- Product usage: a free trial · weekly
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Backlog has been positive. It is a reliable and straightforward project management tool that helps teams stay organized and collaborate efficiently. It is especially useful for teams that want a simple, no-overcomplicated system for managing tasks, issues, and files. With a few improvements in advanced features and reporting, it could be even better.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Backlog is very easy to use and well-suited for project and task management, especially for small to mid-sized teams. The interface is clean and intuitive, making it simple to track tasks, manage deadlines, and collaborate with team members. I particularly liked how issues, milestones, and files can be organized in one place, which helps keep projects structured. The learning curve is low, so new users can start working quickly without much training. It also offers good value for money compared to many other project management tools.

#### Cons

While Backlog works well for basic and intermediate project management, it can feel limited for very large or complex projects. Some advanced features and integrations available in other tools are missing. The UI, although simple, could be more modern, and reporting options could be improved with more customization.

#### Vendor response

Dear Sweety, Thank you for your review, we love to hear our customers feedback! It's great to hear that you had a positive experience with Backlog, and that you find it to be a reliable and straightforward project management tool. Thank you for your feedback on more advanced features and integrations, Backlog UI, reporting options and customization as well, our team will review it. Please also see the link to the Custom fields feature for your reference below. https://support.nulab.com/hc/en-us/articles/8616310170009-Backlog-101-Project-settings#custom-fields

Replied January 2026

---

### Simple and Effective Tool for Team Project Management

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: less than 1 year · weekly
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Backlog has been very positive. It is a reliable and efficient tool for managing projects, tasks, and team collaboration. It helps keep work organized, deadlines clear, and communication transparent. For teams looking for a simple yet powerful project management solution, Backlog is a great choice. It offers good value for money and works well for both technical and non-technical teams.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Backlog is very easy to use and practical for daily task and project management. I really like how clean and simple the interface is, even for beginners. Creating tasks, assigning them to team members, setting deadlines, and tracking progress is smooth and well organized. The collaboration features like comments, file sharing, and version control help keep everything in one place. It saves time and improves team coordination, especially for small and mid-sized teams.

#### Cons

Some advanced features feel limited in the basic plans, and reporting options could be more detailed. Occasionally, the learning curve for new users can be a bit slow if they are not familiar with project management tools. Also, mobile app performance can be improved for better speed and smoother navigation.

#### Vendor response

Dear Sonu, Thank you for taking the time to share your feedback! We are happy to hear that you had a very positive experience with Backlog, and that you find it be a reliable and efficient tool for project management. Thank you for your feedback on the reporting options, onboarding, and mobile app performance as well, our team will review it.

Replied January 2026

---

### Backlog review after use

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Computer & Network Security
- Company size: 11-50 employees
- Product usage: a free trial · daily
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Backlog by Nulab is a project management and development collaboration tool that feels straightforward and practical. It combines task tracking, bug reporting, and documentation with built-in Git/SVN repositories, so teams can manage both project work and code in one place. Most people find it easy to pick up and reliable for day-to-day work, especially for software teams that want clear visibility into tasks and issues without a lot of complexity. Its strengths are simplicity, integrated collaboration features, and good support for Agile workflows. At the same time, it isn’t the flashiest tool on the market — some users feel the interface looks a bit dated, and advanced reporting or customization isn’t as flexible as in some competing tools. In human terms: it’s solid and dependable for getting work done, but it won’t wow you with bells and whistles.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Simple, easy-to-use interface with solid issue tracking and good Git/Wiki integration. Hope everyone

#### Cons

Limited reporting andd customization, and the UX/UI feels somewhat outdated compared to newer tools.

#### Vendor response

Dear Phong, Thank you for your review, we love to hear our customers feedback! We are delighted to hear that you find Backlog's interface to be simple and easy-to-use, and that its features such as Git, Subversion and Wiki help your teams to centralize their work. Thank you for your feedback on reporting, customization, and the UX/UI as well, our team will review it. Please note, Project's Custom fields allow for more issue customization, please see the link below for reference. https://support.nulab.com/hc/en-us/articles/8616310170009-Backlog-101-Project-settings#custom-fields

Replied January 2026

---

### Helpful and Easy to Navigate

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Higher Education
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It was a learning experience, where I got to become familiar with project tools that are valuable for supporting the development of project deliverables

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

I liked the accessibility to project tools that enabled me to generate project outcomes for my group in a easy file format that could be shared.

#### Cons

The website's interface was visually appealing, making it easier to identify elements needed to complete project tasks as a user.

#### Vendor response

Dear Segun, Thank you for your review, we love to hear our customers feedback! We are happy to hear that Backlog enabled you to create and collaborate with your team efficiently, and that you find its interface appealing and easy to use. Thank you for taking the time to share your experience with our product as well.

Replied January 2026

---

### No-frills task management

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Design
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It is no-frills task management. Easy to use and learn for everyone. It does the basics, but gets them right. It is not super customizable, but at the same time that makes it easy to manage.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

It is simple and to the point. No fancy things, just task management. The plans are affordable, and it's easy to get started for anyone.

#### Cons

A little more customizability to add, remove or rename certain categories would be great. Can be long to input information with multiple clicks required.

#### Vendor response

Dear Steven, Thank you for your review! It's great to hear that you find Backlog to be an affordable, simple, and easy to learn and use task management tool. Thank you for your feedback on customization, and user user experience as well, our team will review it. Please also see the link to the Custom fields feature for your reference below. https://support.nulab.com/hc/en-us/articles/8616310170009-Backlog-101-Project-settings#custom-fields

Replied January 2026

---

### I loved using backlog

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: a free trial · weekly
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I really enjoyed being able to organize tasks for my team in a place where they could all view it clearly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

I liked the ability to organize my backlog for my team well and found good value for my money. I found there to be a small learning curve.

#### Cons

I dont know how well customer service is because i didnt use it for anything throughout my project so its not really a bad thing yet.

#### Vendor response

Dear Anshika, Thank you for your review! It's great to hear that you loved using Backlog, and that it helped you and your team to organize and manage your tasks. Thank you for taking the time to share your experience with our product as well.

Replied January 2026

---

### Seriously, Backlog is the best in this regard

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall I am relieved I no longer have to switch back and forth between WhatsApp and Google Drive. It makes sure that both the frontend and backend developers do not bug me about SOPs, since everything is simply available in one location.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We've used Backlog with moderate success up until we had many times more users, well this has done that same as of today but now I don't have to explain to each teacher what it is they're doing. That's cool, I didn't even have to send a techie in to install the whole system.

#### Cons

Although the mobile app is very difficult to use and has serious lag problems. I absolutely detest the fact that you cannot remove a Channel if you created it within a Space or Folder (which is kind of ridiculous). And I also think it is silly that I cannot enable my Camera for Clips.

#### Vendor response

Dear Saul, Thank you for your review, we love to hear our customers feedback! It's great to hear that you find Backlog to be the best in this regard, and that it helps you with centralizing your work and tasks. Thank you for your feedback on the Backlog mobile app and its features as well, we have forwarded it to our team to review.

Replied January 2026

---

### Simple and Reliable Project Management Tool

- Overall rating: 4/5
- Reviewer: Gerlie Ann Katherine D.
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Backlog has been positive. It’s a reliable tool for managing projects and keeping teams aligned. It works especially well for small to medium-sized teams that want a simple, no-frills way to organize tasks and track progress without feeling overwhelmed.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Backlog is very easy to use and doesn’t have a steep learning curve. The interface is clean and organized, which makes it simple to track tasks, bugs, and project progress. I also like how issues, comments, and file sharing are all in one place, making team collaboration straightforward.

#### Cons

Occasionally, I experience login issues on the mobile app, where I’m unable to sign in. This doesn’t happen often, but it can be inconvenient when accessing projects on the go.

#### Vendor response

Hi there, Thanks for the feedback! We’re glad Backlog’s simplicity and all in one setup are working well for your team. Sorry to hear about the occasional mobile login issues that’s helpful to know, and we appreciate you pointing it out. We'll pass this onto our team so they can look into this further. Please let us know if you have any questions or concerns and we'll be here to help!

Replied December 2025

---

### A Reliable Tool for Streamlined Project Management

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Financial Services
- Company size: 501-1000 employees
- Product usage: less than 1 year · weekly
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Backlog is a solid and dependable solution for managing projects and teamwork, but there is room for improvement in performance, flexibility, and advanced functionality.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I liked least about Backlog was its limited customization and reporting features. The interface is clean but can feel rigid, and advanced analytics or workflow customization are not as flexible as some competing project management tools. Additionally, integrations and automation options are somewhat limited, which can slow down more complex team processes.

#### Cons

Outdated interface – The UI feels less modern compared to tools like Jira, ClickUp, or Asana. Limited customization – Workflows, fields, and views aren’t as flexible for complex projects. Basic reporting – Lacks advanced analytics and detailed performance reports. Search can be slow or clunky – Especially in large projects with many issues. Limited automation – Few built-in automations compared to competitors. Scaling challenges – Works well for small to mid-size teams, but can feel restrictive for larger teams. Mobile app limitations – Not as powerful or smooth as the desktop version. Integrations are fewer – Compared to Jira or ClickUp, integration options are limited.

#### Vendor response

Hi there, Thank you for your feedback. We understand the frustrations around customization, reporting, and automation especially as projects grow more complex. Feedback like this really helps us see where improvements matter most, and we appreciate you taking the time to share.

Replied December 2025

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