5
4
3
2
1
Ease-of-use
4.5
Customer Support
4.1
Value for money
4.3
Functionality
4.4
"Its ease of use, reliability, and advanced features make it a popular choice for companies of all sizes."
"It requires no intervention from the end user (besides clicking a link); then if the computer is rebooted, the connection remains active (that's amazing). It is fast, effective and very stable."
"I liked that it was extremely user friendly. The majority of customers that we'd use this for assistance with are elderly, and i like that its very straight forward."
"This is a rare situation where I dont know what the worst part is. Maybe its the fact that not enough companies use this."
"Some clients refuse to connect to the service. Having to reinstall the agent too frequently."
"Getting people with no internet or very low internet experience can be stressful."
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