Naverisk vs Issuetrak

RATING:

4.8

(92)

Naverisk has 92 reviews and a rating of 4.76 / 5 stars vs Issuetrak which has 188 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (92)
4.6 (188)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 10, 2024
May 22, 2024
Pros/Cons
  • Pros

  • In addition the support that is provided by Naverisk, from my BDM to the support staff, I would highly recommend Naverisk to any business looking at maximizing their efficiency at a very good cost.
  • What I like most about Naverisk is that it isn't too complicated but gives you all the useful tools in one window.
  • Cons

  • Lack of communication when purchased by ECI software.
  • Project Management and Cloud Spaces modules, both are rather useless to us.
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  • Pros

  • It has excellent tools for order control, it is a great help for the company's logistic department, it is easy to use and very customizable.
  • It's super easy to use and extremely functional. Whenever we need assistance with something, the support team is super helpful and fast.
  • Cons

  • Whenever I have a problem, which is rarely, the fix is quick. The only time I can't relax is when the site goes down, occasionally, usually a server problem.
  • Occasional problems with KB articles not being editable after creation.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos