Ratings & Reviews

Overall Rating

4.25 / 5 (169)

4.18 / 5 (216)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

February 13, 2020

December 27, 2019

Pros/Cons

  • Pros

  • I love how easy it is to use. It feel like the interface is way friendly. I love how clean it looks.

  • It is very user friendly, offers great customization, and is great when it comes to keeping all tasks organized and on track.

  • Cons

  • When it comes to reporting, some of the fields can be a little difficult to understand but if you spend a moment learning your way it ends up not being a problem.

  • Training and support is a bit lax and could use a better forum/chat/phone line to be able to access when questions do arise.

  • Pros

  • Very easy to use, consistently reliable. Great notifications and flexibility of configuration. Easy categorization of types of issues that can be tracked in a number of different ways.

  • Easy to use It has a mobile App You can customize everything

  • Cons

  • It's not visually appealing and it's not user-friendly, but it gets the job done.

  • It is not as full-featured. And while on the whole, it is easy to scale up, once projects get complex, you start feeling the lack. But for most work, this is just fine.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots