# Action1 vs ConnectWise PSA - 2026 Comparison - Software Advice

> Action1 vs ConnectWise PSA - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/it-management/action1-profile/vs/connectwise-manage

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Action1 vs ConnectWise PSA

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 17, 2026

# Action1 vs. ConnectWise PSA: 2026 Comparison

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Updated June 17, 2026

# Action1 vs. ConnectWise PSA: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/it-management/action1-profile/)

[Action1](https://www.softwareadvice.com/it-management/action1-profile/)

4.9

[(237)](https://www.softwareadvice.com/it-management/action1-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Action1

Based on 237 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (29%), Education & Learning (13%) and Manufacturing (7%)
-   Top use case: Patch Management (65%)

98% of users recommend this product

[](https://www.softwareadvice.com/itsm/connectwise-manage-profile/)

[ConnectWise PSA](https://www.softwareadvice.com/itsm/connectwise-manage-profile/)

4.1

[(277)](https://www.softwareadvice.com/itsm/connectwise-manage-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

-   Integrations
-   Technical Services

Cons:

-   Performance and Speed

Who uses ConnectWise PSA

Based on 277 reviews

-   Popular among: Small businesses
-   Most common industry: IT & Software Development (63%)
-   Top use cases: Managed Service Providers (MSP) (21%), Help Desk (13%) and IT Management (12%)

61% of users recommend this product

[](https://www.softwareadvice.com/it-management/action1-profile/)

Action1

4.9

[(237)](https://www.softwareadvice.com/it-management/action1-profile/reviews/)

[](https://www.softwareadvice.com/itsm/connectwise-manage-profile/)

ConnectWise PSA

4.1

[(277)](https://www.softwareadvice.com/itsm/connectwise-manage-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.9

Based on 237 reviews

Ease of use

4.8

Value for money

4.9

Customer support

4.8

Functionality

4.7

4.1

Based on 277 reviews

Ease of use

3.7

Value for money

3.7

Customer support

3.7

Functionality

4.1

Looking for better ease of use? Ask an advisor for high-rated alternatives

Looking for better ease of use? Ask an advisor for high-rated alternatives

Looking for better ease of use? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 514 reviews from IT Management

* * *

Access Controls/Permissions

4.8

Backup and Recovery

N/A

Compliance Management

4.6

Help Desk Management

N/A

Maintenance Scheduling

4.8

Patch Management

N/A

Access Controls/Permissions

N/A

Backup and Recovery

3.5

Compliance Management

N/A

Help Desk Management

5.0

Maintenance Scheduling

N/A

Patch Management

3.8

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

PayPalNot enough reviews

](https://www.softwareadvice.com/retail/paypal-profile/)[

SlackNot enough reviews

](https://www.softwareadvice.com/remote-support/slack-profile/)[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)

[

AuvikNot enough reviews

](https://www.softwareadvice.com/observability/auvik-profile/)[

JiraNot enough reviews

](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)[

Sage 50 AccountingNot enough reviews

](https://www.softwareadvice.com/accounting/sage-50cloud-profile/)

## Reviews

* * *

SG

Shane G.Director, Information and Marketing TechnologiesReal Estate, 51-200 employees

"Effortless deployment & instant visibility, Reliable patch management, Efficient bandwidth use with P2P, Secure & compliance‑ready. and who doesn't love the free tier up to 200 endpoints!"

Jun 30, 2025

KO

Kevin O.Senior IT TechnicianAccounting, 51-200 employees

"The fact that you cant automate OS version upgrades (Tried for Win11 25H2) and if you run it manually it is very buggy."

Dec 30, 2025

KV

Kyle V.Senior Support SpecialistInformation Technology and Services, 51-200 employees

"Been using it for 8 years now, really great for ticket management, automation, customer support is quick too"

May 2, 2026

TB

Travis B.Solutions EngineerTelecommunications, 11-50 employees

"Inventory with ConnectWise is cumbersome and does not work well with our business model. "

May 29, 2025

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[ManageEngine Endpoint Central vs Action1](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/261079-action1/)[PDQ Deploy & Inventory vs Action1](https://www.softwareadvice.com/it-management/action1-profile/vs/pdq-deploy-and-inventory/)[N-central vs ConnectWise PSA](https://www.softwareadvice.com/itsm/connectwise-manage-profile/vs/solarwinds-n-central/)[Salesforce Sales Cloud vs ConnectWise PSA](https://www.softwareadvice.com/compare/2764-Salesforce/vs/91525-connectwise-manage/)