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baramundi Management Suite vs PDQ Deploy & Inventory

baramundi Management Suite vs PDQ Deploy & Inventory

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Overall Rating
4.7 (124)
4.8 (341)
Ease-of-Use
4.3 / 5
4.7 / 5
Value for Money
4.1 / 5
4.8 / 5
Customer Support
4.5 / 5
4.7 / 5
Functionality
4.5 / 5
4.7 / 5
Last Review Written
June 12, 2024
August 2, 2024
Pros/Cons
  • Pros

  • As I said, the Tech Support team is fantastic. Baramundi has raised the bar of our network security to a significantly higher level.
  • The ability to push new applications to end user device remotely and also push new update is so perfect.
  • This solution has saved us countless hours monitoring, upgrading and deploying desktops.
  • Cons

  • It is somewhat difficult to setup and learn how to use it. If it had not been for the onboarding team, I would have been very frustrated.
  • Many of the videos are in German, but there are no subtitles or English versions.
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  • Pros

  • The reliability and ease of use of PDQ is great. I also love the ability to customize and create packages.
  • I love the product, it's reliable, easy to use, robust features, and the support folks are great.
  • All patches, updates and upgrades are resolved very quickly and in addition your support is very fast and friendly. I am very happy that I chose PDQ.
  • Cons

  • Lack of remote client aside (Connect would resolve that) , lack of information for connection errors, and the basic reports with certain fields limiting other fields is quite annoying.
  • The error messages on the deploys are not so clear, it difficults the troubleshooting on the first time without some research.
  • Can be a little difficult to find the silent install switches for some of the software.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos