--- title: "Cato SASE Cloud Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Cato SASE Cloud. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Cato SASE Cloud is a good fit for you!" source_url: "https://www.softwareadvice.com/it-management/cato-networks-suite-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / [Cato SASE Cloud](https://www.softwareadvice.com/it-management/cato-networks-suite-profile/) / Cato SASE Cloud Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/it-management/cato-networks-suite-profile/) Reviews [Alternatives](https://www.softwareadvice.com/it-management/cato-networks-suite-profile/alternatives/) # Cato SASE Cloud User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 42 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.3/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 31 reviews (74%) - 4 stars: 10 reviews (24%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (2%) ### Most mentioned pros - A very easy to use and stable link, with plenty of services supplied; we need a carrier in a difficult region and CATO was the best solution in terms of bandwith, services, compliancy and time to deliver. - remote VPN back to office network is straightforward and easy. - great for vpn access, managing security on the network ### Most mentioned cons - lack of complete security for BYOD users only monitoring through API currently - Currently the feature that gives me the most grief is the re-authentication sequence for the VPN client. If a user is actively using their system and the client goes to re-authenticate it opens a the SSO portal in a background tab in their browser, and then users are not sure how to proceed and our service desk gets calls. - Regular pricing maybe a bit costly if there are no special offers. ## Cato SASE Cloud customer reviews Showing reviews 1-25 of 42 (page 1). ### CATO SASE is very good - Overall rating: 5/5 - Reviewer: Jon D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Some of the benefits I noticed migrating from Cisco firewalls / IPS / VPN and Velo SD-WAN to CATO SASE: - My connection to Azure is no longer a somewhat buggy Cisco ASA to Azure, site-to-site VPN, and the remote access VPN users no longer have to tunnel through the main datacenter to get to Azure. Instead with CATO, you can stand up a set of CATO virtual appliances in Azure. The virtual appliances connect out to the CATO cloud, your datacenter, offices and VPN users connect out to the CATO cloud, and all the things talk (if your WAN firewall rules allow). If you need a way to connect into Azure, this is a nice setup. - In the Cisco world, updating a firewall meant looking through several firmware versions, reading the release notes to make sure the firmware is compatible with the IPS and the VPN clients and the ASDM. The process always seemed overly complicated, especially when these systems are mission critical and outage windows are small. With CATO, firmware updates, IPS updates, SSL certs updates, VPN client updates are all done automatically. - The tech support so far has been good to work with. I always seem to have suggestions with any new security product and CATO has been receptive to them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I came to CATO from the Cisco world. I had 20+ years managing Cisco Firewalls/IPS/VPN/etc and one thing I required in a new solution was customization. The ability to fine tune security products to fit the specifics of different environments is critical in my opinion. CATO does require time to learn the system to get the most out of it, but it's no more difficult than Cisco firewalls. #### Cons I'm very happy with CATO. One thing I would like to see in the future is the ability to write custom IPS rules. --- ### Cato Network Suit, a perfect solution to keep you safe anywhere - Overall rating: 4/5 - Reviewer: Braian V. - Verified reviewer: Yes - Industry: Food Production - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The experience has been good overall, we are able to work from anywhere like in the office, keep an eye of who is using the VPN solution, keep unwanted pages at bay to keep the team productivity. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy enrollment of users, powerfull VPN, I can work anywhere like I'm in the office, the company can decide wich pages the users can use to avoid phisihng attacks or hacks via ads or unsafe pages #### Cons When the platform has problems it can be a headache, this don't happen a lot, but it leaves users without a network unless they change the wireless network to a wired one. --- ### Beware Bandwidth Limitations - Overall rating: 5/5 - Reviewer: David K. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good and responsive, easy to use, but, again, beware bandwidth limitations as set in the licensing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ability to see what devices are accessing what services. Bandwidth management. #### Cons Limited bandwidth allowance for the money. #### Reasons for choosing Cato SASE Cloud Salesman. --- ### Cato Networks Simply Removed All Concerns we used to have about Network connectivity and reliability - Overall rating: 5/5 - Reviewer: Gerry W. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This has been one of the very best technology decisions we have ever made. After living with Cato Networks for a few years I can’t imagine switching to another provider #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Deployment was quick and easy. After that we basically ignore it because it just works, all of the time. Problems and outages don’t happen any more. When we want to make a change we can do it quickly and easily and expert support is available 24x7 when we are doing something new and need some help #### Cons There is very little to complain about and nothing major at all. #### Reasons for choosing Cato SASE Cloud All of these competitors did less for higher cost and were nowhere as capable or easy to use. --- ### Ulbrich's cato - Overall rating: 5/5 - Reviewer: leonard c. - Verified reviewer: Yes - Industry: Machinery - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Dashboard, the fluidity of navigating to where you want, the management piece of it, the help section but its mostly self explained to get to where you want to get to as long as you have some basic understanding. Some onboard training helps out as we had and once you use it you are pretty much up and running or use the help section #### Cons Nothing really, it can be intimidating when you 1st see it but its really not. I suggest taking the time to really click through all the options and visualize how the options can protect your network #### Reasons for choosing Cato SASE Cloud vendor relationship suggested it as we were looking to replace our mpls circuit --- ### Cato's SASE offering is a top notch SDWAN/Security/Remote Access Solution- - Overall rating: 5/5 - Reviewer: Chris B. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Looking to combine SDWAN with a high quality network security solution, that has easy to use secure remote access software. CATO is able to accomplish this! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like it all. To be able to consolidate critical services into to ONE, with a single pane of glass to monitor and manage from...it's a winner. ZTNA is now needed more than ever, and to be able to include that with SDWAN, is a great way to go. #### Cons I think the user interface could be made to look a little nicer and user friendly. Also, on smaller accounts, more user friendly billing terms would be helpful. Other than that, no issues about the service offering, the quality of the install and support teams, or the pricing. It's all top notch. #### Reasons for choosing Cato SASE Cloud All is one, cloud based, very reasonable price point and easy to work with install and support teams. --- ### CATO the Pandemic Breaker - Overall rating: 5/5 - Reviewer: Matthew C. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been great. Cato helped us get our workforce working from home when it was crucially needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of setup, configuration, maintenance, and VPN. #### Cons Every site requires a new bandwidth license which increases cost. #### Reasons for switching to Cato SASE Cloud Business is moving towards a SAAS business plan and when the pandemic hit, setting up VPN users on the ASA was clunky and slow. Cato provided a better solution that fit with our business goals. --- ### CATO - Overall rating: 5/5 - Reviewer: Jason B. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The best experience so far from a security supplier #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Has desired features, ease of use and integration with other apps. #### Cons Want to be able to order direct and configure with CATO #### Reasons for choosing Cato SASE Cloud needed less hardware #### Reasons for switching to Cato SASE Cloud Juniper and Cisco were too complex to manage and very expensive --- ### Cato Networks Suite for small and medium Business - Overall rating: 4/5 - Reviewer: Thomas W. - Verified reviewer: Yes - Industry: Food Production - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have done a complete Network and infrastructure overhaul, Cato is a key component and it works well! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use, remote accessibility. Clear crisp and easy to use Dashboard. #### Cons Reporting functionality - to cumbersome, not enough details no download capabilities. #### Reasons for choosing Cato SASE Cloud n/a #### Reasons for switching to Cato SASE Cloud Technology overhaul in general. --- ### Confluence of IT Services - Overall rating: 5/5 - Reviewer: Abhay S. - Verified reviewer: Yes - Industry: Chemicals - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Transparency, robustness, responsiveness #### Cons Time lag between threat detection and response. #### Reasons for switching to Cato SASE Cloud Robustness, Bundled Services, Single Vendor --- ### Cato as a complete SDWAN - Overall rating: 4/5 - Reviewer: Franz B. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Removing mpls connections for faster and cheaper internet connections #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Is that it incorporate easy to manage Wan with built in security #### Cons Regular pricing maybe a bit costly if there are no special offers. --- ### The first SASE - Overall rating: 5/5 - Reviewer: Alexandra Q. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good. We had one issue with degradation that was isolated to the Cato device and couldn't figure out why. Aside from that, we have had great experiences. Love the visibility, ease of access, full picture provided of history of events/utilization/configuration/etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The full visibility and ease of navigation paired with the fact that it is true SASE. #### Cons When something goes wrong, it can be very difficult to isolate why. --- ### Good Product - Overall rating: 5/5 - Reviewer: Travis C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All in one machine to manage day to day operation #### Cons Firewall feature can be improved but ok for now --- ### Cato Thoughts - Overall rating: 5/5 - Reviewer: George A. - Verified reviewer: Yes - Industry: Printing - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's cloud based and it's a lot easier to use then other products. MFA works great. #### Cons It can still be a little confusing at first but not nearly as bad as other products in terms of a learning curve. #### Reasons for switching to Cato SASE Cloud Outdated and did not have an option for MFA --- ### Cato Networks Suite - Overall rating: 5/5 - Reviewer: Elvison G. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros At the company I work for, we've used Cato Networks Suite to migrate from MPLS to SD-WAN, optimize global connectivity, improve secure access to SaaS applications, and enable secure hybrid work. This has allowed us to improve efficiency, reduce costs, and increase security in the network infrastructure. This is what I like about this tool. #### Cons During the implementation of Cato Networks Suite, you may experience conflicts with third-party VPNs, antivirus software blocks, firewall issues, and installation errors. However, these issues can be resolved by adjusting the configuration and following the best practices recommended by Cato Networks. #### Reasons for switching to Cato SASE Cloud Some of the reasons are: improving security, optimizing global connectivity performance, and simplifying network and security management from a single panel. --- ### usefull worldwide carrier - Overall rating: 4/5 - Reviewer: Ilario M. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered A very easy to use and stable link, with plenty of services supplied; we need a carrier in a difficult region and CATO was the best solution in terms of bandwith, services, compliancy and time to deliver. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros easy to use and mantain access everywhere very stable #### Cons overall price, socket HW not always performing as expected #### Reasons for switching to Cato SASE Cloud Cato gave more flexibility and carrier usage --- ### A complete and proven SASE solution. - Overall rating: 4/5 - Reviewer: Muhammad B. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The integration with our network straight forward.Dashboard provides a clear picture of top-level events. #### Cons Support lacks the enthusiasm and can be improved. #### Reasons for switching to Cato SASE Cloud More effective due to its SD-WAN and SASE approach. --- ### Great for admins, Learning Curve for end users - Overall rating: 5/5 - Reviewer: Casey M. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the experience with Cato has been great. Our prior VPN and firewall solution were hosted on-perm and back-hauling some traffic while split tunneling other was a consent game of cat & mouse. It has also solved a bunch of communication issues we had with our Site2Stie VPN. Converting them to Cato Nodes really improved performance. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The solution was easy to install, configure, and deploy, from the administrators perspective. The ability to have it auto start when a user logs in to their endpoint has saved countless hours on my service desk troubleshooting the issues that arise when an endpoint is off the domain for too long. #### Cons Currently the feature that gives me the most grief is the re-authentication sequence for the VPN client. If a user is actively using their system and the client goes to re-authenticate it opens a the SSO portal in a background tab in their browser, and then users are not sure how to proceed and our service desk gets calls. It would be nice if either the SSO portal was opened in the foreground, or there was "captive portal" behavior where if they tried to open up another site, they would get redirected to the SSO portal. Really it comes down to user training, but its not exactly intuitive as it stands. #### Reasons for switching to Cato SASE Cloud The ability to use a cloud firewall solution that with integrated VPN and supported Azure SSO with MFA was the biggest attraction. --- ### Cato Networks SASE - Overall rating: 5/5 - Reviewer: Andy K. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Implementing Cato Networks has increased our security baseline footing by moving traffic management farther away from our internal network, decreasing the attack surface. It also strengthened our remote user access restrictions and control, and increased our internet bandwidth and network availability. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Edge firewall protection as a service rather than on-prem hardware that requires constant updating and lifecycle replacement/support. - Remote access methods that connects remote users directly to private backbone network and from there to resources. Lessens requirement for all traffic to flow through main office network for resource access, removes insecure split tunneling for internet access. - Ability to aggregate multiple WAN sources and software defined network QoS and traffic management, and redundancy should one WAN provider experience outage. - Local PoPs mean users connect to closest/fastest ingress to Cato Network, including Ashburn AWS PoP and MS data centers for our cloud-based resources. - AD directory sync to import VPN users and groups and also provide directory awareness (traffic can be labeled by specific AD user and/or machine). #### Cons Like any other change between vendor offerings, there is a learning curve on migrating existing policies and routes/uses to the new setup (for example, firewall setups and NAT/port forwarding were different than our Fortinet equipment). Frequent usage and help from deployment specialists have lessened this and increased our self-reliance and understanding for day-to-day use. #### Reasons for choosing Cato SASE Cloud Ease of use, value proposition for Komori America, full suite of product range in one purchase from one company (not add-on products to a separate vendor's offering, often lacking security component in SD-WAN), global private backbone. #### Reasons for switching to Cato SASE Cloud Keeping the physical firewall updated with current firmware and need to replace models every 3 years was getting difficult to manage and costly to maintain. Firmware updates meant network downtime and sometimes major reconfiguration as features would be deprecated and have to be redeployed when the new firmware is installed. Also, as this hardware was directly connected to both the internet and our internal network, the chance of compromise was increased if bad actors could exploit any weakness in the physical firewall itself. Deploying MFA was an added expense with the Fortigate, plus the cost of maintaining a separate FortiAnalyzer instance for full reporting capability. --- ### The definitive SASE - Overall rating: 5/5 - Reviewer: Emiliano T. - Verified reviewer: Yes - Industry: Machinery - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use Cato for routing and QoS over several sites and cloud datacenters, and the overall experience is great. We don't use instead security services, so I can't express myself for that. The product is inexpensive compared to MPLS or competitors, so it defintely worth the investment. Highly recommended. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Cato offers a complete SASE suite that you can bring up really in a few hours. By choosing to connect your sites with the hardware appliance (Cato socket) you can have them online by simply connect the WAN port to the Internet. Alternatively, you can connect your exisiting infrastructure using IPSec or, in case of cloud subscriptions, using the virtual version of the socket. All the traffic and security rules can be defined using the cloud console, same thing for the network ranges to connect through the cloud router. Eveything is super-simple and super fast, leaving all the complexity of a global SD-WAN behind the curtain. Support team is available for any need and very fast in answers. #### Cons QoS rules are applied at the Cato PoP, sometimes we had slight issues over the last-mile where the traffic shaper failed to avoid line congestion. Especially the "Limit only when the line is congested" feature resulted ineffective in those cases. #### Reasons for choosing Cato SASE Cloud Ease of use was the main driver. As icing on the cake, the required budget for the implementation turned out to be much less that competition. --- ### CATO -A networking Solution that works - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would recommend CATO to anyone looking for a networking solution out there. It's quite affordable and actually works. It makes the whole experience of using a VPN memorable. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros 1. Security - CATO VPN guarantees a secure connection when accessing client platforms 2. Single Sign On Feature saves a lot of login time (available for Windows, Google, etc) 3. CATO VPN is really fast and reliable compared to its competitors out there 4. They have an awesome support team. Always ready for feature requests. #### Cons 1. The GUI can feel a bit cluttered. It's hard for a beginner to find what they are looking for 2. The Bulk/Mass user update feature is still missing 3. The CATO Client can keep on disconnecting sometimes #### Reasons for choosing Cato SASE Cloud 1. Networking Solution 2. Security 3. Cost 4. User support --- ### beware of cancelation policy they do not allow this to be done even if its their fault - Overall rating: 1/5 - Reviewer: michael b. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. i was not happy with the service. their NOC always has a downtime (for philippines, not sure with other countries) at least once a month there is some sort of network issue when connecting with their NOC aside from the weekly downtime mentioned for maintenance issues. this is a SD wan product, so if thier side is down then you will be down as well even if you have multiple internet connections. defeats the purpose of redundancy. though you can switch from one of their NOCs to another NOC, the switching itself is a downtime and has to be manually done. when i decided to cancel my 5 year contract because of said issues, they are insisting i pay in full for the 3 years of service despite the fact that they violated SLA due to numerous downtimes etc. not happy at all and im still stuck now trying to figure out what to do with this pending bill they insist i should pay despite me cancelling. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros easy deployment and simple admin panel to learn. #### Cons you will have a weekly maintenance downtime of about 15 mins. they do update the software which is a good thing, but you will be down for that said period weekly which is a pain for operations who require 24/7. #### Reasons for choosing Cato SASE Cloud i thought they were a better solution depsite the higher price, turns out i made a huge mistake in engaging wtih this comapny. #### Reasons for switching to Cato SASE Cloud reasons indicated above. not happy. --- ### Very Easy to Use and Install Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cato integrates very smoothly with Windows 10 and is non-intrusive. Users will barely know it is running, except that everything works. From an Admin perspective, it has easy to use dashboards to get an overview of your services. The support from Cato through all stages of set up and use are frankly excellent. #### Cons Nothing noticeably awry with this product. --- ### SASE experience - Overall rating: 5/5 - Reviewer: Fernando L. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very simple and agile solution. We really enjoy working with Cato. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity of how we can now control our communications and security. #### Cons Cato pricing can be challenging and requires to evaluate internal communications and security costs to calculate a ROI. #### Reasons for choosing Cato SASE Cloud Overall sase experience and technical results. Local POPs in Latam. #### Reasons for switching to Cato SASE Cloud cost, complexity and control --- ### easy to use, does what it says - Overall rating: 5/5 - Reviewer: Vickesh P. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. great for vpn access, managing security on the network #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ease of use, easy to deploy, and administer intuitive interface #### Cons cost was a negative, but you pay for what you get and the higher price does reflect the quality of the suite ## More reviews [Next reviews](https://www.softwareadvice.com/it-management/cato-networks-suite-profile/reviews/?page=2) --- Cato SASE Cloud Reviews, Pros and Cons - 2026 Software Advice