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Cisco Meraki vs PRTG

Cisco Meraki vs PRTG

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Overall Rating
4.5 (123)
4.6 (248)
Ease-of-Use
4.5 / 5
4.4 / 5
Value for Money
4.1 / 5
4.4 / 5
Customer Support
4.3 / 5
4.2 / 5
Functionality
4.4 / 5
4.5 / 5
Last Review Written
March 5, 2025
March 13, 2025
Pros/Cons
  • Pros

  • Easy to use, easy to setup, tools I use were pretty easy and straight forward. Clean interface and originally had great support.
  • It's a powerful and flexible networking solution for businesses of all sizes. Its ease of use and scalability make it an attractive option for many users.
  • A GOOD PRODUCT WITH OPPORTUNITIES FOR IMPROVEMENT AND I ADD GREAT TECHNICAL SUPPORT.
  • Cons

  • It is on a licensing deal. I would rather buy the application and devices and be done with it rather than worrying about figuring out licenses for everything as well.
  • This equipment becomes worthless without a license. Still no SSL client VPN.
  • No real features to manage the patch level of devices aside from manually pushing updates each time.
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  • Pros

  • Covers lots of different scenarios, good visualizations, good performance, good features are getting added as we go.
  • It is certainly good value for money and very accurate. I love being able to see at glance what is happening on my network and still have the ability to drill down in to the most smallest of detail.
  • This is the Recommended software that I often use to monitor or improve the Information Technology infrastructure. Very easy to install, user friendly and supports mobile devices.
  • Cons

  • Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call.
  • So far the only inconvenience I have had is to create access for different users, by now we all use a web link but without autentication.
  • Know when there's a problem before the end users start calling.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2025

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos