ConnectWise PSA vs monday.com

RATING:

4.1

(239)

ConnectWise PSA has 239 reviews and a rating of 4.08 / 5 stars vs monday.com which has 4663 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (239)
4.6 (4663)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 7, 2023
March 19, 2024
Pros/Cons
  • Pros

  • I love how it ties with Quickbooks, makes transferring invoices and data so easy. Also great that it is so multi functional.
  • The end of the ady when i can log out of Connectwise. The Contract part and some automation is good.
  • Cons

  • They literally just churn you out and get the next lot of sheep in. Sales team lied about how it would interact and sync with Xero.
  • The sales team had no sense of ethics and resorted to lying in order to make a sale. If ignoring the deplorable ethics of the company, the product itself has innumerable flaws.
Read all user reviews
  • Pros

  • What I liked most about Monday is that it is super user friendly. Synchs to user emails to ensure messages/updates are received.
  • It has a beautiful UI which is user-friendly. I love the timeline view and the integration center is amazing and user friendly.
  • Cons

  • The only downside I have encountered was probably use error, wherein I set up 2 logins by accident.
  • My team hates it, they find it confusing; I disagree. They do not like the layout and find it confusing to navigate through.
Read all user reviews
Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos