# ConnectWise RMM Software Reviews, Demo & Pricing - 2026 > Review of ConnectWise RMM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/it-management/connectwise-rmm-profile/reviews --- [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / ConnectWise RMM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/it-management/connectwise-rmm-profile/alternatives/) # ConnectWise RMM 2026: Benefits, Features & Pricing Wondering if ConnectWise RMM is right for your organization? Our IT Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ConnectWise RMM 4.2 [(72)](https://www.softwareadvice.com/it-management/connectwise-rmm-profile/#reviews) Pricing Pricing available upon request ### About ConnectWise RMM ConnectWise RMM is a new remote monitoring and management solution built from the ground up to reinvent how MSPs adopt, interact with, and manage their RMM solution. ConnectWise RMM is built upon the infinitely scalable ConnectWise Platform that combines the best of the both worlds: out-of-the-box automation coupled with the robust automation to deliver customized services to your customers. Wondering if ConnectWise RMM is right for your organization? Our IT Management Software selection experts can help you in 15 minutes or less. ## ConnectWise RMM User Interface ## Popular ConnectWise RMM Alternatives Main Product ConnectWise RMM 4.2 [(72)](https://www.softwareadvice.com/it-management/connectwise-rmm-profile/#reviews) Ratings Breakdown - 4.24Ease of use - 3.89Value for money - 3.72Customer support - 4.22Functionality Pricing Available upon request Get Price Alternative Product [N-central](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/) 4.2 [(253)](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/reviews/) Ratings Breakdown - 4.0Ease of use - 3.93Value for money - 3.92Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [Cove Data Protection](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/) 4.6 [(375)](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.45Value for money - 4.49Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [N-sight RMM](https://www.softwareadvice.com/help-desk/msp-rmm-profile/) 4.3 [(200)](https://www.softwareadvice.com/help-desk/msp-rmm-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.12Value for money - 3.99Customer support - 4.25Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Syncro](https://www.softwareadvice.com/psa/syncro-profile/) 4.6 [(148)](https://www.softwareadvice.com/psa/syncro-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.72Value for money - 4.35Customer support - 4.44Functionality Pricing Starting at $129.00 per month Get Price Alternative Product [IT Glue](https://www.softwareadvice.com/help-desk/it-glue-profile/) 4.6 [(339)](https://www.softwareadvice.com/help-desk/it-glue-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.44Value for money - 4.43Customer support - 4.54Functionality Pricing Starting at $29.00 per month Get Price ## ConnectWise RMM Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ConnectWise RMM Features - Popular features found in IT Management Access Controls/Permissions Capacity Management Compliance Management Incident Management Issue Auditing License Management Maintenance Scheduling Remote Access/Control Server Monitoring Ticket Management - More features of ConnectWise RMM Alerts/Notifications API Audit Trail Backup and Recovery Configuration Management Customizable Branding Dashboard Data Import/Export Event Logs Inventory Management Issue Management IT Asset Tracking Network Mapping Patch Management Performance Metrics Real-Time Monitoring Real-Time Reporting Real-Time Updates Remote Monitoring & Management Reporting/Analytics Reporting & Statistics Self Service Portal Single Sign On Third-Party Integrations Troubleshooting ## ConnectWise RMM Integrations ConnectWise PSA Integration rated 4.2 from 17 reviews SentinelOne Integration rated 4.6 from 16 reviews ScreenConnect Integration rated 4.8 from 15 reviews BrightGauge Integration rated 3.5 from 12 reviews IT Glue Integration rated 4.1 from 11 reviews ConnectWise CPQ Integration rated undefined from -1 review See all 9 integrations ## ConnectWise RMM User Reviews Overall Rating 4.2 Ratings Breakdown 5 36% 4 49% 3 13% 2 1% 1 1% Secondary Ratings Ease of Use 4.2 Value for money 3.9 Customer support 3.7 Functionality 4.2 Have you used ConnectWise RMM and would like to share your experience with others? LL Lance L. Verified reviewer Internet 11-50 employees Used daily for less than 2 years Review source Reviewed June 2026 GREAT SOFTWARE!!! Optimized our teams with ease! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very end user friendly with loads of ways to optimize your teams and workforce to handle a multitude of requests with ease! Cons: Nothing just know what you want and how you need it configured and this will be your best friend! Great software! Read More MD Mike D. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 12 months Review source Reviewed September 2025 Good decision so far to migrate from Automate to CW RMM 4 I'm happy with the move from Automate. There are pros and cons of course, but I think the simplicity and ease of use outweigh any cons so far. Ratings Breakdown 5 Ease of use 4 Value for money 4 Functionality Pros: The ease of use and scripting capabilities is great. Integration with ScreenConnect and Axronis CyberProtect have been invaluable. Cons: Lack of integration with tools like EZDeploy and a poor integration to Liongard. I wish the Asio platform was more baked and better executed with integrations for Manage and CPQ. Reasons for choosing ConnectWise RMM Familiarity and relationship with ConnectWise along with product features and roadmap Reasons for switching to ConnectWise RMM ease of use was a big factor for us as well as the opportunity to redeploy with a fresh configuration and setup Read More YK Yurii K. Verified reviewer Non-Profit Organization Management 501-1000 employees Used daily for more than 2 years Review source Reviewed March 2026 ConnectWise 2 Years Later - Still The Best 5 With all the cons CW is still one of the best remote access tools I have worked in my life. Cons could be inconvenient but overall I still love this product Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support Previously 4 5 Functionality Previously 4 Pros: \- Monitors saved our life more than 1 time. - Patching still keeps our system up to date - Learned about 3rd party apps patching - helps to keep applications up to date Cons: \- They changed interface a few times again and not for the best - CW is trying to be everything in one app - while some features are good, some are awful. We couldn't make it work with our network drives. - CW support is disappointing most of the time Reasons for switching to ConnectWise RMM Connectwise has more features, easier to use and meets our need more Read More DL David L. Verified reviewer Information Technology and Services 51-200 employees Used daily for more than 2 years Review source Reviewed August 2025 Great cloud hosted RMM solution that is expanding into a lot of other areas 4 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Connectwise RMM is a great tool to manage all clients in one place and you can have policies set up to deploy and manage features on a client per client, or package basis. There is a lot of flexibility in what you can do and can make the platform do for you. Integrations with other tools are becoming a lot more widespread and it is now also offering vulnerability scanning and other features by default. Always good to keep an eye on the change logs as you might be pleasantly surprised. Cons: They have been going through a re-design and that is taking a very long time. While it is almost finished, the different portions of the portal showing different styles and options was confusing at times. Reasons for choosing ConnectWise RMM We were already a CW shop and the other solutions did not have good enough selling points to get us to switch over Read More JF Jake F. Verified reviewer Telecommunications 501-1000 employees Used daily for less than 2 years Review source Reviewed September 2025 Connectwise RMM is great 4 The platform has been excellent for rolling out new software and maintaining security. Customer support has been outstanding—very responsive and rapid. I have yet to encounter an issue they couldn’t solve. If online support couldn’t provide an immediate answer, they always came back with the solution in a timely manner. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: A great monitoring tool with very powerful capabilities. From easily filtering devices for better network oversight to efficiently rolling out the product, it makes management much simpler and more effective. Cons: The workflows can be complicated and would benefit from more filtering options. We’ve also experienced issues when rolling out the ScreenConnect client—at times the installation process gets stuck and doesn’t complete, requiring us to step in and install it manually.” Reasons for switching to ConnectWise RMM Automate, although a great tool we did not have enough time or resource to utilise it so need something that is easier to pick up. Read More BM Brian M. Verified reviewer Computer & Network Security 11-50 employees Used daily for less than 2 years Review source Reviewed August 2025 It's Ok.... 2 We came over form N-Able and it was much better then ConnectWise. Easier to use and navigate. Better patching, AI, Automation, and end user access. Ratings Breakdown 2 Ease of use 2 Value for money 2 Customer support 1 Functionality Pros: Integrations into other Connectwise products is very easy and useful. ScreenConnect remote access is great for the tech side. Cons: Patching is antiquated and difficult to manage. End user access is difficult to manage and does not work well. Alerts are ok but could be improved. Reasons for switching to ConnectWise RMM Owner Change and Decision due to previous leadership pricing model. Read More MC Mitch C. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 2 years Review source Reviewed September 2025 Great RMM Tool!!!! 5 Its been great. The RMM tool lets us monitor and run repair scripts. And It enables All of our technicians to learn and improve and increase their scripting skills. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Its easy to use, to setup and install on client computers. The Customer Support is quick and helpful and enables us to best take care of our clients for the value. Cons: When the do Maintenace on their system it makes the rmm load slowly for our technicians. Sometimes the Agent Will not install properly and will require to be reinstalled to allow remote access. Reasons for switching to ConnectWise RMM The Price is better and the software is much more secure. Read More fr fabien r. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 2 years Review source Reviewed September 2025 Game changer tool 4 The RMM made our client's computers management so easier, advanced remote control with backstage give use a lot of options to work quickly on issue, without necessarily disturbing user. Scripting options made us save a lot of time. We have been able to free a lot of time to our team and make way more Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: All the monitoring and scripting options that make managing clients computer way easier and software deployment faster Cons: Web interface can sometimes be slow to answer. Automatic disconnection happen fast for a user that is not full time working on it Reasons for choosing ConnectWise RMM Better integration with PSA, cell phone remote connection to camera so the client can show us what's happening Read More JW Joey W. Verified reviewer Information Technology and Services 51-200 employees Used daily for less than 12 months Review source Reviewed August 2025 Powerful but Not Perfect – CW RMM in Daily MSP Use 4 CW RMM has become a central piece of our MSP operations. It’s not the easiest to learn, and there’s room for improvement in UI, reporting, and support response times. But at its core, it’s a powerful tool that helps us manage clients at scale, save time through automation, and deliver reliable service. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Strong automation and scripting options. Reliable remote access built right into the tool. Solid monitoring once configured. Saves time on patching and maintenance. Cons: Reporting could be more flexible and visually polished. Support consistency varies. Alerting takes a lot of fine-tuning to be useful without noise. Reasons for switching to ConnectWise RMM Remote access is quicker and more stable, which is a big win for techs trying to troubleshoot fast. N-able can be a bit noisy with alerts, while CW RMM gives you more control to fine-tune things and cut down on the clutter. The reporting and UI aren’t perfect, but most folks find them more useful day-to-day. Read More LB Louis B. Verified reviewer Computer & Network Security Self-Employed Used daily for less than 2 years Review source Reviewed September 2025 The Good, The Bad and the Ugly 4 For the most part good, not great. It might be tempting to switch to another RMM product, but you just don't know if what it will be like until you are deep into it so I find myself trying to make CW RMM work as best as I can. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: It provides a single pane of glass much of my work with my clients and definitely makes it possible for a single person, like myself, to support a large number of endpoints. Cons: So often when a new feature is introduced it is not as feature complete as would make it truly useful. Often one ifs forced to find a workaround. Support is responsive, but I have some outstanding issues for more than a year which is unacceptable. 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