# ConnectWise RMM vs Syncro - 2026 Comparison - Software Advice > ConnectWise RMM vs Syncro - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/it-management/connectwise-rmm-profile/vs/syncro --- [Home](https://www.softwareadvice.com/) / [IT Service Software](https://www.softwareadvice.com/it-service/) / ConnectWise RMM vs Syncro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 9, 2026 # ConnectWise RMM vs. Syncro: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 9, 2026 # ConnectWise RMM vs. Syncro: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/it-management/connectwise-rmm-profile/) [ConnectWise RMM](https://www.softwareadvice.com/it-management/connectwise-rmm-profile/) 4.2 [(72)](https://www.softwareadvice.com/it-management/connectwise-rmm-profile/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses ConnectWise RMM Based on 72 reviews - Top use case: Managed Service Providers (MSP) (65%) 58% of users recommend this product [](https://www.softwareadvice.com/psa/syncro-profile/) [Syncro](https://www.softwareadvice.com/psa/syncro-profile/) 4.6 [(148)](https://www.softwareadvice.com/psa/syncro-profile/reviews/) Starting Price $129.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Syncro Based on 148 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (89%) - Top use case: Managed Service Providers (MSP) (70%) 89% of users recommend this product [](https://www.softwareadvice.com/it-management/connectwise-rmm-profile/) ConnectWise RMM 4.2 [(72)](https://www.softwareadvice.com/it-management/connectwise-rmm-profile/reviews/) [](https://www.softwareadvice.com/psa/syncro-profile/) Syncro 4.6 [(148)](https://www.softwareadvice.com/psa/syncro-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.2 Based on 72 reviews Ease of use 4.2 Value for money 3.9 Customer support 3.7 Functionality 4.2 4.6 Based on 148 reviews Ease of use 4.6 Value for money 4.7 Customer support 4.4 Functionality 4.4 Looking for better customer support? Ask an advisor for high-rated alternatives Looking for better customer support? Ask an advisor for high-rated alternatives Looking for better customer support? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 220 reviews from IT Service * * * Backup and Recovery 4.0 Configuration Management 3.8 Help Desk Management N/A Patch Management 4.1 Remote Access/Control 4.6 Self Service Portal 4.1 Backup and Recovery N/A Configuration Management 3.6 Help Desk Management 4.9 Patch Management 4.2 Remote Access/Control 4.5 Self Service Portal N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ ConnectWise PSANot enough reviews ](https://www.softwareadvice.com/itsm/connectwise-manage-profile/)[ ConnectWise CPQNot enough reviews ](https://www.softwareadvice.com/crm/connectwise-sell-profile/)[ Ninite ProNot enough reviews ](https://www.softwareadvice.com/patch-management/ninite-pro-profile/) [ ITMC LifecycleNot enough reviews ](https://www.softwareadvice.com/product/137806-ITMC-Discovery/)[ OpenText Core Endpoint Protection​Not enough reviews ](https://www.softwareadvice.com/cybersecurity/webroot-profile/)[ IT GlueNot enough reviews ](https://www.softwareadvice.com/help-desk/it-glue-profile/) ## Reviews * * * LF Luis F.OwnerComputer Networking, 2-10 employees "ConnectWise RMM is a feature-rich solution that shines in environments where scalability, monitoring depth, and automation matter." Sep 12, 2025 ES Evan S.sr techComputer & Network Security, 2-10 employees "it does not update smoothly and causes system outages then left dozens with webroot core components runing when uninstalled the only way to get rid of them is in front of pc in safe mode running command line commands ." Oct 14, 2025 BB Ben B.EngineerInformation Technology and Services, 11-50 employees "We use the monitoring to detect various SNMP data points which provide very valuable insights which we then feed into automated reports which Syncro makes very easy, we also use the Syncro reporting for purchasing/invoicing." Dec 11, 2025 Michael P.Director of OperationsInformation Technology and Services, 11-50 employees "One of our main issues in changing RMM suppliers was support, our old vendor forced us to talk to level one off shore techs who read from a script, even when we followed all the KB articles ourselves, they insisted on redoing it and wasting time, once escalated, we would only get replies after hours, from a different offshore office and it made it impossible to get anything fixed quickly and efficiently." Dec 11, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [N-central vs ConnectWise RMM](https://www.softwareadvice.com/it-management/connectwise-rmm-profile/vs/solarwinds-n-central/)[Cove Data Protection vs ConnectWise RMM](https://www.softwareadvice.com/it-management/connectwise-rmm-profile/vs/solarwinds-backup/)[Cove Data Protection vs Syncro](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/vs/syncro/)[N-central vs Syncro](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/vs/syncro/)