About DERDACK Enterprise Alert

DERDACK Enterprise Alert® is enterprise-class alert notification and mobile response software. Unique in the market, it is designed for on-premises and private cloud installation. It increases agility and responsiveness of operations teams in manufacturing, utilities, IT services, transport and logistics.

Enterprise Alert fully automates targeted alerting processes and provides for a faster, more reliable and effective response to incidents threatening the continuity of services and operations. This is in particular importance for 24/7 operated mission-critical systems and IT.

Enterprise Alert provides automated, and persistent alert notifications by voice, text, push, email and IM. It tracks the delivery of notifications, acknowledgements and replies an...


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4 Reviews of DERDACK Enterprise Alert

Overall rating

5 / 5 stars

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March 2021

Berry from Axians

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Long time Enterprise Alert user

Enterprise Alert is a stable an easy to use. Easy to deploy and integrate with other products.

Pros

Easy to use an integrate with other products. Enterprise Alert is the middle point of our communication with our monitoring systems, ticket system and handles the communication with our engineers from email, text, telephony our push notification without a glitch.

Cons

We use the team schedule an every week we have schedule the team into multiple schedulers. I like to copy one week to the next.

Response from Derdack

Replied March 2021

Thank you very much for your trust in our solution, Berry.

August 2021

Markus from Debeka Krankenversicherungsverein a. G.

Company Size: 10,000+ employees

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Professionelle Alarmierungslösung für den Enterprise-Bereich

Insgesamt eine sehr empfehlenswerte Lösung zur Alarmierung im Enterprise-Umfeld.

Pros

Einfache Implementation, super Support. Bietet viele Schnittstellen zu anderen bekannten Software-Komponenten aus dem Bereich Monitoring und Event-Verarbeitung. Außerdem gibt es sehr viele Konfigurationsmöglichkeiten innerhalb der Software um diese auf die eigenen Bedürfnisse anzupassen.

Cons

Bis jetzt haben wir keine negativen Aspekte gefunden.

Reasons for Choosing DERDACK Enterprise Alert

Das Produkt hat unserem Anforderungsprofil optimal entsprochen.

Reasons for Switching to DERDACK Enterprise Alert

Verwendung von standardisierter Software in Hinblick auf Support-Fähigkeit.

April 2021

Thilo from Daimler AG

Company Size: 10,000+ employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

great

EnterpriseAlert is in use since 2005 :-)

Pros

easy to deploy many connectors to other systems great customer support

Cons

no CONs.................................

Reasons for Choosing DERDACK Enterprise Alert

easy to deploy many connectors to other systems

Response from Derdack

Replied April 2021

Thank you so much!

April 2021

Gian Andri from Amt für Informatik Graubünden

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Alarmierungssystem Derdack Enterprise Alert

Die Alarmierungsmöglichkeiten und die Benutzerfreundlichkeit ist sehr hoch.

Pros

Die Integration von Derdack war sehr einfach und durch die Unterstützung der Derdack Supporter schnell eingerichtet. Das System funktioniert einwandfrei und ist sehr übersichtlich. Die integrierten Funktionen decken unsere Anforderungen optimal ab.

Cons

Bis jetzt konnten wir nichts negatives feststellen.

Response from Derdack

Replied April 2021

Thank you, Gian :)