# DERDACK Enterprise Alert Software Reviews, Demo & Pricing - 2026

> Review of DERDACK Enterprise Alert Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/it-management/derdack-enterprise-alert-profile

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DERDACK Enterprise Alert

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Overview

# DERDACK Enterprise Alert 2026: Benefits, Features & Pricing

Wondering if DERDACK Enterprise Alert is right for your organization?

Our Service Dispatch Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

DERDACK Enterprise Alert

4.8

[(6)](https://www.softwareadvice.com/it-management/derdack-enterprise-alert-profile/#reviews)

Pricing

Starting at €29.00 per month

### About DERDACK Enterprise Alert

DERDACK Enterprise Alert® is enterprise-class alert notification and mobile response software. Unique in the market, it is designed for on-premises and private cloud installation. It increases agility and responsiveness of operations teams in manufacturing, utilities, IT services, transport and logistics.

Enterprise Alert fully automates targeted alerting processes and provides for a faster, more reliable and effective response to incidents threatening the continuity of services and operations. This is in particular importance for 24/7 operated mission-critical systems and IT.

Enterprise Alert provides automated, and persistent alert notifications by voice, text, push, email and IM. It tracks the delivery of notifications, acknowledgements and replies and reacts automatically on non-delivery or non-reply by utilizing escalation chains, on-call schedules and presence information.

Enterprise Alert enables convenient scheduling of on-call duties by drag & drop in any browser. Based on scheduling information it can then alert the right engineers at the right time. Backup engineers and stand-ins are also available.

IT service staff or engineers who are alerted often need to communi...

cate with managers, on-call staff of other teams or subject-matter experts. Derdack´s Enterprise Notification Software provides perfect toolset for a real-time, anywhere collaboration experience. Handling critical incidents shouldn’t stop with acknowledging an alert. With our mobile app you can comfortably manage alerts, troubleshoot problems and even resolve them by triggering parameter-based IT automation tasks. The mobile app mobilizes incident management and makes you independent from your monitoring or service desk console. Enterprise Alert has been specifically designed for large and global enterprises and organizations with the highest demands in reliability, productivity, integrations and security. That is why our product is one of the very few, if not the only one, that fully addresses the needs that come with running business-critical operations such as enterprise IT, manufacturing lines, energy & utility creation and distribution.

Wondering if DERDACK Enterprise Alert is right for your organization?

Our Service Dispatch Software selection experts can help you in 15 minutes or less.

## DERDACK Enterprise Alert User Interface

## Popular DERDACK Enterprise Alert Alternatives

Main Product

DERDACK Enterprise Alert

4.8

[(6)](https://www.softwareadvice.com/it-management/derdack-enterprise-alert-profile/#reviews)

Ratings Breakdown

-   5.0Ease of use
-   4.67Value for money
-   5.0Customer support
-   4.83Functionality

Pricing

Starting at €29.00 per month

Get Price

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Ratings Breakdown

-   4.88Ease of use
-   4.86Value for money
-   5.0Customer support
-   4.44Functionality

Pricing

Available upon request

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-   4.61Ease of use
-   4.67Value for money
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Ratings Breakdown

-   4.71Ease of use
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-   4.86Customer support
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-   4.56Ease of use
-   4.22Value for money
-   4.38Customer support
-   4.22Functionality

Pricing

Starting at $12.00 per month

Get Price

## DERDACK Enterprise Alert Pricing and Plans

Starting price: €29.00 per month

Free Trial

Free Version

Basic

€29.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## DERDACK Enterprise Alert Features

-   Popular features found in Service Dispatch
    
    Accounting Integration
    
    Billing & Invoicing
    
    Calendar Management
    
    GPS
    
    Job Management
    
    Mobile Access
    
    Quotes/Estimates
    
    Real-Time Data
    
    Real-Time Updates
    
    Routing
    
    Service History
    
    Work Order Management
    
-   More features of DERDACK Enterprise Alert
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Audit Trail
    
    Chat/Messaging
    
    Communication Management
    
    Contact Database
    
    Contact Management
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Email Alerts
    
    Event Triggered Actions
    
    Incident Management
    
    Interaction Tracking
    
    Issue Auditing
    
    IT Incident Management
    
    Knowledge Management
    
    Maintenance Scheduling
    
    Mass Notifications
    
    Mobile Alerts
    
    Monitoring
    
    Multi-Channel Communication
    
    Multi-Language
    
    Multi-Language Alerts
    
    On Call Scheduling
    
    Push Notifications
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Reminders
    
    Remote Access/Control
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Scenario Planning
    
    Scheduling
    
    Service Level Agreement (SLA) Management
    
    Single Sign On
    
    SMS Messaging
    
    Templates
    
    Third-Party Integrations
    
    Time Tracking
    
    Two-Way Communication
    
    User Management
    
    Workflow Management
    

## DERDACK Enterprise Alert Integrations

Dynatrace

Integration rated undefined from -1 review

Jira

Integration rated undefined from -1 review

Microsoft Azure

Integration rated undefined from -1 review

Nagios XI

Integration rated undefined from -1 review

New Relic

Integration rated undefined from -1 review

PRTG

Integration rated undefined from -1 review

See all 12 integrations

## DERDACK Enterprise Alert User Reviews

Overall Rating

4.8

Ratings Breakdown

5

83%

4

17%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

5.0

Value for money

4.7

Customer support

5.0

Functionality

4.8

Have you used DERDACK Enterprise Alert and would like to share your experience with others?

Bv

Berry v.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Long time Enterprise Alert user

5

Enterprise Alert is a stable an easy to use. Easy to deploy and integrate with other products.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to use an integrate with other products. Enterprise Alert is the middle point of our communication with our monitoring systems, ticket system and handles the communication with our engineers from email, text, telephony our push notification without a glitch.

Cons:

We use the team schedule an every week we have schedule the team into multiple schedulers. I like to copy one week to the next.

Vendor Response

Thank you very much for your trust in our solution, Berry.

Replied March 2021

Read More

ER

Eilert R.

Verified reviewer

Information Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Auswahl eines Professionelles Alarmierungssystem

5

Das Tool überzeugt durch einen stabilen Betrieb und leichte Installationsabläufe. Außerdem ist die Oberfläche und die Geräteeinrichtung sehr benutzerfreundlich.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

\- stabile und leichte Updateinstallation - einfache Bedienung - gute Integration an bestehende Monitoring Tools

Cons:

\- bislang haben wir keine Contras gefunden

Vendor Response

Thank you for your review :)

Replied August 2022

Read More

TG

Thilo G.

Verified reviewer

Automotive

10000+ employees

Used daily for more than 2 years

Review source

Reviewed April 2021

great

5

EnterpriseAlert is in use since 2005 :-)

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

easy to deploy many connectors to other systems great customer support

Cons:

no CONs.................................

Reasons for choosing DERDACK Enterprise Alert

easy to deploy many connectors to other systems

Vendor Response

Thank you so much!

Replied April 2021

Read More

MR

Markus R.

Verified reviewer

Insurance

10000+ employees

Used daily for less than 12 months

Review source

Reviewed August 2021

Professionelle Alarmierungslösung für den Enterprise-Bereich

5

Insgesamt eine sehr empfehlenswerte Lösung zur Alarmierung im Enterprise-Umfeld.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Einfache Implementation, super Support. Bietet viele Schnittstellen zu anderen bekannten Software-Komponenten aus dem Bereich Monitoring und Event-Verarbeitung. Außerdem gibt es sehr viele Konfigurationsmöglichkeiten innerhalb der Software um diese auf die eigenen Bedürfnisse anzupassen.

Cons:

Bis jetzt haben wir keine negativen Aspekte gefunden.

Reasons for choosing DERDACK Enterprise Alert

Das Produkt hat unserem Anforderungsprofil optimal entsprochen.

Reasons for switching to DERDACK Enterprise Alert

Verwendung von standardisierter Software in Hinblick auf Support-Fähigkeit.

Read More

GD

Gian Andri D.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed April 2021

Alarmierungssystem Derdack Enterprise Alert

5

Die Alarmierungsmöglichkeiten und die Benutzerfreundlichkeit ist sehr hoch.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Die Integration von Derdack war sehr einfach und durch die Unterstützung der Derdack Supporter schnell eingerichtet. Das System funktioniert einwandfrei und ist sehr übersichtlich. Die integrierten Funktionen decken unsere Anforderungen optimal ab.

Cons:

Bis jetzt konnten wir nichts negatives feststellen.

Vendor Response

Thank you, Gian :)

Replied April 2021

Read More

BC

Benjamin C.

Verified reviewer

Utilities

51-200 employees

Used daily for less than 6 months

Review source

Reviewed December 2021

one4all

4

Offenes, einfach zu verstehendes und zu bedienendes System das sehr vielen Möglichkeiten bietet und das sehr gut macht was es soll -> zuverlässig Benachrichtigen

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

5

Functionality

Pros:

Sehr viele Möglichkeiten und Schnittstellen um Fremdsysteme anzubinden. Vielzahl von Benachrichtigungstypen von Push über Email oder SMS. Dadurch hohe Flexibilität in der Systemanabindung und Möglichkeit die Benutzer nach ihren vorleiben zu verständigen.

Cons:

Dokumentation und ToDo’s ausbaufähig. Unsere komplexe Struktur benötigt doch etwas Aufwand und Zeit um dann alles so abzubilden wie gewollt.

Read More

Showing 1 - 6 of 6 Reviews

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