DeskRoll

RATING:

4.0

(1)
Overview

About DeskRoll

DeskRoll is a remote desktop solution that offers flexibility and simplicity. The application provides businesses with complete access and control of computers regardless of location. DeskRoll makes it easy for IT managers to solve issues over distance, as if they are personally in front of the computer. DeskRoll is an efficient tool for managing multiple remote computers via a single web browser. Teams can easily collect information about the computer, implement keyboard commands, send files and launch chat sessions among other functionality. Additionally, IT professionals don’t have to wait for any confirmation from the other end to acquire access to the system.

DeskRoll Pricing

Starting price: 

$3.25 per month

Free trial: 

Available

Free version: 

Available

DeskRoll downloads
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DeskRoll Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

5

Functionality

4

Most Helpful Reviews for DeskRoll

1 Review

Melisa

E-Learning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Quick connections with all needed features.

Customer service has been fast to respond. Set up was quick and easy. Connections are quickly made and it is easy for new users, who we are helping, understand how to use the program.

PROS

Ability to brand, history of client contact, fast connections without codes, file transfers, fair pricing. Ability to pay monthly compared to one lump sum.

CONS

Absolutely hate that we can not see the users mouse during sessions It doesn't fully function as a team site, each account only shows your own connections. Posting notes or history of contact regarding sessions is not able to be seen by other members of our team. No address book

Reason for choosing DeskRoll

Monthly payments without longterm commitments if we weren't happy with the program.

Reasons for switching to DeskRoll

No customer service. Contact with them takes days!