From stale spreadsheet, to scripted google sheets to Device42 was a journey that we took and now we're happy that these days are over. Device42 provide a great deal of visibility and help us in many process throughout the org.

It's easy to set-up and get up-and-running in days with a close-to-perfect coverage

It can be overwhelming for some folks, but the customer success team is great in covering that.

Very positive. We like the product so much that while the enterprise has selected another vendor for CMDB, we continue to use it internally for Server and Network-based CMDB, data center mapping, and rack elevations.

Easy installation, configuration, and ongoing management.

modular licensing for various components

We use it for DCIM and network discovery. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present. Would definitely recommend the product. As a side note, they are offering cash payouts for five star reviews, so I’d encourage taking any reviews with a grain of salt.

The feature set is decently well thought out and it does what it says on the tin. We rolled it out to cover 1200 devices (60 or so models) inside if two months, which is a very good clip - most stuff worked out of the box and we managed to work around annoying (but minor) issues to get workflow integration going.

The UI is the weakest point, both in terms of usage and documentation - a good portion of it is undocumented or under documented. The password vault offering may be useful in some scenarios but is insecure by design, would not store anything actually sensitive in it. If you use bonding/port channels, expect that most of the network visualisation breaks down.

This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business.

One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements. Device42 also offers a one-stop-shop for all things DCIM, a robust IPAM, Password management, and additional add-ons such as power monitoring that has ultimately helped improve our workflow and organizational capabilities. Their auto-discovery tools are quite in-depth at pulling information from our devices.

With all software, there will be bugs and issues to workout, but Device42's willingness to tackle and improve upon their platform constantly is what keeps us coming back. Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped.

The support is great and helps us when we have both large and small questions. The dependency chart is appreciated by our change manager.

Great tool with many features, you can start with one area and populate it and then move on to next area until all is linked together. We started with the IPAM area to get away from our Excel spreadsheets. I realy like the feature that lets me populate something and then export that data into Excel. In Excel I can quickly add more rows of same type of information and then import it back into Device42. We have also started to leverage the welldocumented and powerfull API. The ability to add custom fields helps you to make sure you can add business specific information.

The autodiscovery features are really powerfull and sometimes picks up unneaded information. An improvment here would be to bbe able to exclude som information and connections.