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Domotz vs PRTG

Domotz vs PRTG

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Overall Rating
4.9 (107)
4.6 (244)
Ease-of-Use
4.8 / 5
4.4 / 5
Value for Money
4.7 / 5
4.4 / 5
Customer Support
4.9 / 5
4.2 / 5
Functionality
4.7 / 5
4.5 / 5
Last Review Written
November 10, 2024
October 20, 2024
Pros/Cons
  • Pros

  • Easy setup with multiple/flexible options. Domotz gives me amazing insight and intelligent reporting that makes my techs 2x smarter and more efficient.
  • I like that Domotz offers a free trial before committing to the service and afterward the subscription is super affordable at only a few dollars a month.
  • We love the various features Domotz offers. The ability to monitor all of the devices on our smart home systems with ease and received notifications as soon as a issue is found.
  • Cons

  • It lacks 2 features : the automatic cleaning of offline devices after X days offline. It's either we delete all offline device or manually delete them one by one.
  • The network topology cannot be printed or downloaded into a file that is readable or shareable. 100 devices on a network and its very hard to see the full picture.
  • The only thing that really bothered us was the constantly changing plan pricing levels. However that has now been eliminated.
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  • Pros

  • Covers lots of different scenarios, good visualizations, good performance, good features are getting added as we go.
  • It is certainly good value for money and very accurate. I love being able to see at glance what is happening on my network and still have the ability to drill down in to the most smallest of detail.
  • This is the Recommended software that I often use to monitor or improve the Information Technology infrastructure. Very easy to install, user friendly and supports mobile devices.
  • Cons

  • Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call.
  • So far the only inconvenience I have had is to create access for different users, by now we all use a web link but without autentication.
  • Know when there's a problem before the end users start calling.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2024

Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos