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ManageEngine OpManager vs runZero
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.9 / 5
Value for Money
4.6 / 5
4.9 / 5
Customer Support
4.5 / 5
4.9 / 5
Functionality
4.5 / 5
4.8 / 5
Last Review Written
March 7, 2025
August 23, 2023
Pros/Cons
Pros
- We like that it's easy to setup & intuitive. Customer/ Tech support is always fantastic whenever we need help.
- OPM has good performance that can be used to monitor many devices and are easy to use and configure. It has a good balance between prices and quality.
- The product is very good and easy to implement, configure and use. My devices are monitored using this tool and I am one happy customer which saving my time in troubleshooting and in finding the RCA.
Cons
- Support is lacking and hard to work. If you need the tool to function 100% all the time, then you will be disappointed.
- SNMP fails in some case may need more integration with MIB library when you require more information despite basic SNMP provide.
- I have some issues with the layer 2 mapping probably because of my strange network topology.
Pros
- I like the ease of deployment and the versatility of the agents. I'm running on multiple operating systems and hardware platforms and they all work amazing.
- Ease of operationAbility to accurately fingerprint assets with better contextUnauthenticated approach to asset discovery and fingerprinting.
- The visibility that this tool provides is fantastic. It was an easy sell to me for features and an easy sell to my boss as far as cost.
Cons
- During the beta testing of the application the only grip I had was when the scanner would fall off line, you would have to start over. The devices it has already scanned would be lost.
- I initially index data in. Jsonl file with Elasticsearch (ES) It works well with a small dataset, but for large dataset, it fails miserably b/c of the number of fields in the jsonl file.
- No option for scanning for additional information with a password.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2025
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
