About ManageEngine Patch Manager Plus

Patch Manager Plus by ManageEngine is a cloud-based patch management software for small, midsize and large enterprises. It is suitable for businesses in banking, finance, IT services, health care, pharmaceutical, manufacturing, military, government, logistics, education and media/entertainment industries. Primary features include patch tracking, patch deployment, patch testing, patch compliance and reporting.

Patch Manager Plus allows users to detect missing patches, test patches, deploy them and provide detailed audit and compliance reports. It can deploy patches to above 250 third-party applications including Adobe, Java, WinRAR and more. Other features include service pack deployment, role-based access, antivirus updates, server application ...


Read More

Supported Operating System(s):

Windows 7, Mac OS, Linux, Web browser (OS agnostic), Windows 8, Windows 10

168 Reviews of ManageEngine Patch Manager Plus

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(98)

98

4 stars

(67)

67

3 stars

(6)

6

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 168 results

September 2020

William from Johnson Health Tech NA

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Health, Wellness and Fitness

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Ease of use Patch Management

Great experience. Just awesome support that is very responsive and helpful.

Pros

The ease of patching is simplified with this tool. It makes it so much easier to manage and easy to deploy. I really enjoy this application and though I am still evaluating this product, I feel this is the solution for us and I look forward to making this our solution for patching.

Cons

I guess the only con would be that the management interface could be a little better. But that is about it.

Reasons for Choosing ManageEngine Patch Manager Plus

Cost mainly.

October 2019

Brandon from Farm Bureau Bank

Company Size: 51-200 employees

Industry: Banking

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Patch Manager Plus Review

Really good. It was very easy to get started and anytime I needed support assistance, they are available via chat in a matter of seconds.

Pros

To me what makes this product so great is it does NOT utilize the built in Windows Update service that has been giving us trouble for so long. ME uses their own agent / service. This has made the patching process a lot smoother during our trial. The management console is also super user friendly and very easy to navigate.

Cons

it made our patch scheduling for production servers a bit difficult because there is no option to manually click install when ready to start installation. instead we are relying on detailed auto install policies which work for us but this is the biggest limitation I have see thus far.

Reasons for Choosing ManageEngine Patch Manager Plus

Automox relied on the built in Windows Update service causing many issues from the beginning. Kaseya utilized their own agent like Patch Manager Plus but: 1) they were a lot more expensive 2) the console was not user friendly and was filled with tons of features that we did not have access to.

Reasons for Switching to ManageEngine Patch Manager Plus

SW was an extremely manual process and we were looking for something more automated. Also, having a cloud solution makes patching off network devices such as laptops a lot easier.

Response from ManageEngine

Replied May 2020

Hello Brandon We do have the option to manually deploy updates. You can know more about manual deployment in the link below: http://tiny.cc/manual-deployment In case of future queries, you can write to us at patchmanagerplus-support@manageengine.com

November 2021

Corey from SCAFCO Corporation

Company Size: 201-500 employees

Industry: Wholesale

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2021

Trial Version Review

There are two main attack vectors that make up 95+% of all breaches; Social Engineering and out-of-date patches. This platform will help us mitigate patch management to keep our domain safer.

Pros

Very intuitive UI with a great onboarding meeting. Way more supported third party apps than the competition with an avenue for requesting more. Support has been phenomenal with live chat being the go to for any questions. Chat solves most issues with a ticket creation and followup if necessary.

Cons

I haven't got any at this point, very intuitive with great support

Reasons for Choosing ManageEngine Patch Manager Plus

Far more third party app support, Intuitive UI, and very cost effective.

July 2020

Yoginath from Fleetguard Filers Pvt.Ltd

Company Size: 1,001-5,000 employees

Industry: Mechanical or Industrial Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

July 2020

Overall Good Product

Very good product for Patch Management Solution

Pros

Ease of use and help in managing spoke locations patching without impacting bandwidth and third party patching

Cons

Development is very slow, customers wish list need to be prioritized

September 2021

Nick from Pennant International Ltd

Company Size: 201-500 employees

Industry: Defense & Space

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2021

Cost effective and comprehensive coverage

Patch Manager has reduced our labour effort in monthly "Patch Tuesday" rollouts hugely, and also improved coverage as only an Internet connection is required for patch application and visibility.

Pros

The simple cloud-based deployment and management has been a major benefit for us during COVID in the shift to hybrid working. Whereas previously devices required an onsite or VPN connection for patch application and scanning, now only an Internet connection is required. This means our time to patch is massively reduced and consequently security exposure also reduced. Coverage of third-party applications is very good, and far exceeds the other products we looked at.

Cons

The inability to precisely schedule patch timing can be frustrating, and the conversion of Microsoft hex error numbers into signed decimal error codes is annoying.

Reasons for Choosing ManageEngine Patch Manager Plus

Better coverage of third-party applications and flexible scheduling options

Reasons for Switching to ManageEngine Patch Manager Plus

Needed a solution that worked well for off-site machines and covered non-Microsoft products