User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.54 / 5 (171)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

November 24, 2021

Pros/Cons

  • Pros

  • I really like the ease of use with this product, the reporting is layed out nicely, and the customer service is excellent.

  • Easy to use and support is very responsive to any issues

  • Cons

  • Setup is a little complicated but documentation is good. There is no way to see a definitive "machine X will get patches A, B and C at <time>" so it's a bit of a "wait and see" exercise.

  • While overall good. There lack of a UK office makes things difficult from a support perspective as working in different timezones can cause delays.

Pricing

Pricing Range

Product Demo & Screenshots

Explore product images

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos