ManageEngine Patch Manager Plus vs Remote Desktop Manager

ManageEngine Patch Manager Plus has 165 reviews and a rating of 4.53 / 5 vs Remote Desktop Manager which has 288 reviews and a rating of 4.53 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.53 / 5 (165)

4.53 / 5 (288)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 17, 2021

September 30, 2021

Pros/Cons

  • Pros

  • I really like the ease of use with this product, the reporting is layed out nicely, and the customer service is excellent.

  • Easy to use and support is very responsive to any issues

  • Cons

  • Setup is a little complicated but documentation is good. There is no way to see a definitive "machine X will get patches A, B and C at <time>" so it's a bit of a "wait and see" exercise.

  • While overall good. There lack of a UK office makes things difficult from a support perspective as working in different timezones can cause delays.

  • Pros

  • The software is easy to use and works well for us.

  • It's easy to use, and works well with any desktop interface

  • Cons

  • User interface is a bit overwhelming at first but the more you use it and get familiar you will get the hang of it.

  • The complexity needed for the password is a little outrageous, but I understand why it has to be. Protection from hackers and data breaches. Other than that it’s great.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos