About Miro

Miro is a cloud-based collaboration tool for small to midsize businesses. The solution features a digital whiteboard that can be used for research, ideation, building customer journeys and user story maps, wireframing and a range of other collaborative activities.

The solution’s whiteboard toolkit enables users to create mockups and schemes, write down ideas and leave feedback on other members’ input. Boards can be created using pre-loaded templates and can be converted into a presentation or saved as a PDF.

Miro also comes with an integrated library of icons, wireframes and other content. Users can also upload files, images and documents from their computer or Google Drive.


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472 Reviews of Miro

Average User Ratings

Overall

4.74 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(383)

383

4 stars

(97)

97

3 stars

(11)

11

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 472 results

March 2021

User Profile Picture

Maszni from Astro

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

Right tool for online visual collaboration

Miro is the most constantly software that we have use when the pandemic hit our country, and we need to work remotely from home. It has all the tools that we need to collaborate on task and project and it work on real-time setting. We are really happy adopting this software as part of our work system.

Pros

Online meeting and project discussion in online settings is the strongest feature that Miro has offered. Screen sharing is the most important and really critical feature that me and my team need when we are doing an online meeting for our project discussion as it will help us to visually showing our computer screen for other to see the point that i am presenting.

Cons

There are some bugs with the screen sharing, like it won't load my audio file and failed to play it but work correctly with the video file. The whiteboard has no board to its canvas and if not control correctly it will taking too much resource of my computer RAM and will drag my computer to run slowly.

Reasons for Switching to Miro

Miro has a digital whiteboard that we really need to make the online discussion session more meaningful.

July 2021

Satya from Berkley Insurance Company

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Best collaboration tool

Overall experience is great. Even if during this pandemic situation we used this a lot for any kind of discussions or any kind of meetings to clarify the stuff. This is the best tool for IT , Project management as well as Leadership.

Pros

Any Graph or flow chart or anything we wanted to discuss in the team for that Miro board is the best tool. Good for retrospective meetings and share the views with the limited time duration because it has a timer feature that is great. Great inbuild templates available for any kind of flow chart or creating diagram. Great export methods of the dashboards which can be easily shared between the Team. Great feature of Kanban creation. Overall the best tool for collaboration between the team.

Cons

Sometimes while giving tag to the component on the dashboard the name giving feature is not showing up. We need to click so mane times to come up. Limited shapes are available for Diagram. Standardized UML shapes are not available.

Reasons for Choosing Miro

Miro is the best product among all these as it is providing inbuilt features to use instantly. It is providing time options to limit the time for a meeting. It is providing a lot of canvas space to draw more wide and descriptive diagram which is really requires for a complex business.

March 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

March 2019

Growth, VC funding & re-branding cause my love affair with Miro (Realtimeboard) to end

I had an initial love affair with Realtimeboard and had a subscription since 2016/17. Growth and then VC funding last year together with the re-branding debacle are forcing me to re-think that love. It's been unrequited for the last while. :-( NPS scores

Pros

Easy to use, excellent real-time capabilities

Cons

Poor customer support & dishonesty. The change to Miro saw them stiff paid Premium users of Realtimeboard and not honour the remainder of their subscriptions Slow pace of feature development No offline capabilities

August 2021

Andoni from fiRZT Arquitectos

Verified Reviewer

Company Size: 1 employee

Industry: Architecture & Planning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

Miro changed the way I do University and Work

Since I use Miro, Teamwork is too easy to manage. It changed the way we share documents, images, sketches and ideas. It is like a real White board where you can embed almost anything and collaboration in real time is such a great feature.

Pros

As an architect I love to have an organized and free Workspace. Miro is that amazing virtual workspace. I like a lot tools like Pen, Frame, Shape, Mind Maps, Kanban, Tables, etc. These tools do their job and are extremely easy to use and undestand. Presentation mode is a pppfff , it´s amazing , I love it, It´s so versatile. Video chat is a great tool, is very important for teamwork. In general, the App is very complete and has a big potential.

Cons

Well, as creative guys, we need many tools to express our ideas. I´d like to see tools like 3D on Miro. Tools related to Interior design, industrial design, architecture. I mean, tools that allow us to create what we´re thinking , what we see on our imagination. Because the creative process is what makes the difference. It comes to mind tools like 3D , complex shapes, to embed VR and AR docs, maps, idk... maybe not a tool but other Apps conected.

Reasons for Choosing Miro

Conexion to other apps and the amazing visual workspace :)

Reasons for Switching to Miro

Miro is extremly beautiful , it is striking; colors, icons, UX and UI. Miro is a complete App and I think the most important thing I considered was the ability to connect with other apps.

August 2021

João from emergn

Verified Reviewer

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Lifesafer since we all add to work remotely

It was a lifesaver on my team remote work, I'm so happy with this tool that even if we go back to the office I will still going to use it

Pros

ease of use, learnability, collaboration features, integrations, and community templates and help

Cons

there are some minor bugs when using the text tool (on copy and pasting, when we need to use the spell checker), either than that I don't have any complaints

Reasons for Choosing Miro

I've liked it from the first time I've used Miro, after some time I had to use Mural for a client project and my experience was significantly lower