All Obkio Reviews
1-25 of 51 Reviews
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John
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Obkio Network Monitoring
We have used Obkio in a variety of situations, both for managed service customers as well as network assessment projects. Non technical users at sites are able to quickly install the physical sensors in their offices allowing rapid assessment of WAN performance. With a few sensors we were able to diagnose a complex VPN based WAN servicing 2000 independent offices. We also were able to assess issues in a traditional MPLS architecture and provide actionable measurements to the service provider. Throughout the deployment and analysis process we received excellent support from the Obkio team.
PROSObkio was very easy to deploy and use, provides detailed network performance visibility without needing access to network equipment.
CONSThere are very few things I don't like about Obkio, however since I need to fill in this field The only issue we've had is with cost, especially for a network with a larger number of sites. The growing feature set is improving the value proposition over time and it's easy to adjust the size of your deployment monthly based on your needs at a specific time.
Kevin
Verified reviewer
Telecommunications, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
An Accurate, Easy-to-Use, Easy-to-Deploy Network Performance Tool
We provide Hosted VoIP Services to our customers, so having the ability to quickly and easily determine internet service performance is crucial, and no company that we have found offers the flexibility, accuracy and ease-of-use of Obkio.
PROSAccurate internet performance measurement and monitoring Ease of use Ease of deployment Support for Raspberry Pi, Windows and Linux Detailed breakdown of performance issues using weighted scoring
CONSThe ability to generate detailed historical reports is missing, but I believe they are working on that. We would like to be able to have more options for exporting the current monitoring view with the titles and labels.
Reason for choosing Obkio
We looked at many options, but there was nothing close to Obkio for meeting our needs. We also like that they are responsive and easy to work with regardless of the issue or question.
Reasons for switching to Obkio
PingPlotter has a service that only support Windows, and we don't want to be forced to deploy Windows appliances due to cost and complexity. Also, their solution was not reliable and didn't provide the same level of accuracy or low overhead.
Vendor Response
Hello Kevin, Thank you so much for taking the time to post this great review! We're so happy that Obkio was able to help you with performance issues and we're always looking to improve our solution. We are actually currently working on more reporting functionalities and hope to release them during our next feature release. Cheers, The Obkio Team
Replied August 2021
Pitamber
Information Technology and Services, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2022
Very functional
in over all i can just say that, it's a good software and ease to use.
PROSthis is ease in use, adaptive things, monitoring are very reliable, troubleshooting. This software is very good and much better.
CONSin real time some where in low coverage area it just not well, offline mode can be better.
Enrique
Pharmaceuticals, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
The network is fine
They are very professional and available to answer our questions. They have experience of today's business reality.
PROSThe presentation of alerts and network status to normal users. This shows them in a simple way that the network and the internet is not a problem.
CONSthe configuration that must be made in the firewall to allow data from hardware or software agents to be sent to the cloud.
Reason for choosing Obkio
Easily to install and the price.
Erick
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Fantastic Network Monitoring
Obkio offers powerful network/internet monitoring that's easy to deploy and the results are simple to visualize and understand.
PROSThe dashboard is intuitive and easy to use. The information provided is relevant and useful.
CONSThere is no public API and limited integrations.
Reason for choosing Obkio
Auvik was not able to provide the same level of internet monitoring and simplicity that Obkio offered.
Reasons for switching to Obkio
Obkio is much easier to use and deploy.
Vendor Response
Hello Erick, Thank you for your great review and taking the time to post your feedback! We're so happy that you found Obkio to be a simple and intuitive application! It's our customers that allow us to constantly improve our application and the way we do business, so we're looking forward to releasing new features soon. All the best, The Obkio Team
Replied July 2021
SEBASTIEN
Government Administration, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Network monitoring
Obkio is a tool that helps us every day to diagnose network problems. It gives us visibility on the latency of internal and external links. It is a very simple tool to deploy and gives us added value on day 1. The Obkio team guided us to be productive quickly. I recommend this product to anyone who administers networks.
PROSEasy to deploy and dashboarding easy to use
CONSNothing the product offers a lot and is still in development
Reason for choosing Obkio
The quality of the product and the POC that was done with the trial version
Vendor Response
Hello Sebastien, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve our application and the way we do business! All the best, The Obkio Team
Replied July 2021
Mike
Telecommunications, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Great insights into network performance
The team there is highly responsive to feature requests and is a pleasure to work with.
PROSWe've been using the Obkio platform internally, as well as deployed to customers, for just about 2 years now. What's kept us on the platform despite many alternatives being pitched to us is the simplicity in setup, combined with the excellent reports generated. It's quite easy to pre-stage devices before they go onsite so you start getting alerts and data within minutes of it coming online. There's also an excellent API available if you want to pull some statistics of your own, and the developers are fantastic to work with.
CONSThe licensing for extra administrators can be a little confusing at first, when we run into this issue we usually make single read only account that is shared amongst people interested in looking at the reports.
Vendor Response
Hello Mike, Thank you so much for your positive feedback and for taking the time to post this review! We're so glad that you're enjoying Obkio and that our team has been able to help as well! It's our customers that allow us to constantly improve so we'll be looking into our licensing model to hopefully make it clearer for our users. All the best, The Obkio Team
Replied August 2021
Gordon
Verified reviewer
Building Materials, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Exceeds our expectations
We started looking for a benchmarking tool for our SDWAN projects, by the time we implemented Obkio we were already using it for 3 projects and Operations. The ease of use and data-rich interface helps our team resolve complex performance issues in no time.
PROSObkio is so user friendly and has so much power in simple views that has not only met our expectations and needs but is giving our organization added value in our Operations and Project teams.
CONSThe nice part about Obkio cons is that you can discuss these with the Obkio team and they will build those features for you.
Reason for choosing Obkio
Honestly apart from the power the tool has, the Obkio team is fantastic. The demo’s, the optimization of our environment and even simple day-to-day conversations were fantastic. They understood our problem and they put an effort to resolve it!
Vendor Response
Hello Gordon, Thank you so much for your great feedback and for taking the time to review our app! We're so glad our application and our team were able to help you out! We're always looking to improve our application and will be releasing new features soon. Cheers, The Obkio Team
Replied July 2021
Anonymous
1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Easiest monitoring with historical data
Monitor issue and realize that you are often not the source of the problem.
PROSPinpoint exactly where the trouble is. Does your provider of your provider routes changed? Obkio will tell you!
CONSNothing yet! If you want a new feature, just talk to the team, they will listen and often they have someting in the pipeline already. If not they found a solution for you or add the new feature requested.
Vendor Response
Thank you for the kind feedback! We really appreciate it and we're looking forward to bringing you even more amazing features! Cheers, The Obkio Team
Replied July 2021
François
Verified reviewer
Management Consulting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Amazing customer service
Instead of solving problems, we prevent them with Obkio. Truly a nice tool and a great time behind it.
PROSThe team behind Obkio is absolutely amazing and passionate about what they do. Whenever there's something different happening with our servers, they write an email to wave a flag and when we don't undserstand, they take time to explain the situation.
CONSIf there wasn't such a great customer service, I would find it a bit hard to navigate by myself on the website and to interprete the data, but it doesn't apply in this context since the team is always ready to help.
Reason for choosing Obkio
At first, we were thinking of using a very strong computer and do speed test with different companies. We finally realized that there was an easier option called Obkio.
Steve
Telecommunications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Realy great tool for datacenter and office
I realy like this product and they save me alot of time in trouble shooting. Now this tools are essential in my work.
PROSAlert and we can see now the quality of my connection(s)
CONSAt this moment none beceause they reach what i need.
Vendor Response
Hello Steve, Thank you so much for taking the time to post this great review! We're so happy that Obkio has helped you out and we're looking forward to making it even better! All the best, The Obkio Team
Replied July 2021
Jonathan
Entertainment, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Great bang for the buck
Works well for what we needed, does the proverbial job.
PROSEasy to setup and implement, gives you basic site-to-site availability monitoring and graphs. Traceroutes are a nice to have for transient path changes too.
CONSThe ui is somewhat confusing at times. Often searching the right button to press to do what I need/want. No easy way to pause a node for a maintenance either.
François
Telecommunications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Obkio for better network understanding
Having a graphical view of a network assessment to determine the weak point when communicating
CONSI have no comment about weakness of the product
Vendor Response
Hello Francois, Thank you so much for your positive feedback and for taking the time to post this review. We're so glad you're enjoying using Obkio! All the best, The Obkio Team
Replied July 2021
Christoph
Telecommunications, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Very helpful troubleshooting tool
Obkio has been part of multiple projects with us and their support team was always there to help and work odd cases with us.
PROSEase of access and lots of data to work with when troubleshooting a problematic network. The Obkio device integrates easily onto the customer network and provides instant reports.
CONSNot a con but more of a feature request; Have a more graphical dashboard that can be installed in a support center environment that will instantly flag any issues and show them on screen.
Reason for choosing Obkio
Support and ease of use.
Sophie
Chemicals, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT