# PagerDuty vs xMatters - 2026 Comparison - Software Advice > PagerDuty vs xMatters - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/it-management/pagerduty-profile/vs/xmatters --- [Home](https://www.softwareadvice.com/) / [Incident Management Software](https://www.softwareadvice.com/incident-management/) / PagerDuty vs xMatters Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 3, 2026 # PagerDuty vs. xMatters: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 3, 2026 # PagerDuty vs. xMatters: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/it-management/pagerduty-profile/) [PagerDuty](https://www.softwareadvice.com/it-management/pagerduty-profile/) 4.6 [(219)](https://www.softwareadvice.com/it-management/pagerduty-profile/reviews/) Starting Price $10.00per month Free trial Free version Pros: - Monitoring Integration - Integrations Cons: - Scheduling Who uses PagerDuty Based on 219 reviews - Popular among: Enterprise organizations - Most common industry: IT & Software Development (55%) - Top use cases: Incident Management (12%), IT Management (5%) and Application Performance Management (4%) 84% of users recommend this product [](https://www.softwareadvice.com/itsm/xmatters-profile/) [xMatters](https://www.softwareadvice.com/itsm/xmatters-profile/) 4.6 [(141)](https://www.softwareadvice.com/itsm/xmatters-profile/reviews/) Starting Price $9.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses xMatters Based on 141 reviews - Popular among: Enterprise organizations - Most common industries: IT & Software Development (25%), Health & Medicine (7%) and Retail, Consumer Goods & Services (7%) - Top use cases: Incident Management (4%), IT Management (3%) and Website Monitoring (1%) 88% of users recommend this product [](https://www.softwareadvice.com/it-management/pagerduty-profile/) PagerDuty 4.6 [(219)](https://www.softwareadvice.com/it-management/pagerduty-profile/reviews/) [](https://www.softwareadvice.com/itsm/xmatters-profile/) xMatters 4.6 [(141)](https://www.softwareadvice.com/itsm/xmatters-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.6 Based on 219 reviews Ease of use 4.3 Value for money 4.2 Customer support 4.4 Functionality 4.4 4.6 Based on 141 reviews Ease of use 4.5 Value for money 4.3 Customer support 4.7 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 360 reviews from Incident Management * * * Access Controls/Permissions N/A Alerts/Notifications 4.8 Compliance Management N/A Incident Management N/A Workflow Management 5.0 Access Controls/Permissions 5.0 Alerts/Notifications N/A Compliance Management 4.7 Incident Management 5.0 Workflow Management N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Google WorkspaceNot enough reviews ](https://www.softwareadvice.com/marketing/google-workspace-profile/)[ FreshserviceNot enough reviews ](https://www.softwareadvice.com/help-desk/freshservice-profile/)[ IncapsulaNot enough reviews ](https://www.softwareadvice.com/server-management/incapsula-profile/) [ ConfluenceNot enough reviews ](https://www.softwareadvice.com/project-management/confluence-profile/)[ Network Performance MonitorNot enough reviews ](https://www.softwareadvice.com/server-management/network-performance-monitor-profile/)[ Salesforce Sales CloudNot enough reviews ](https://www.softwareadvice.com/product/2764-Salesforce/) ## Reviews * * * VR Verified ReviewerSystem EngineerHealth, Wellness and Fitness, 51-200 employees "Very simple ui, any one can set up for their team easiely." Sep 25, 2025 AM Ally M.Engineering ManagerFinancial Services, 51-200 employees "It took me an hour to figure out how to remove someone from an escalation policy because I couldn’t delete him from the team because he was on an escalation policy!" Jul 5, 2025 NN Nour N.Tech and Security ConsultantHospital & Health Care, 11-50 employees "By automating these tasks, I've reduced my stress at work: I plan the protocols, Xmatters stands guard and notifies me when there's any issue, and I supervise that everything is okay." Apr 8, 2025 NN Nour N.Tech and Security ConsultantHospital & Health Care, 11-50 employees "The learning curve is intimidating at first." Apr 8, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Freshservice vs PagerDuty](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/pagerduty/)[ilert vs PagerDuty](https://www.softwareadvice.com/server-monitoring/ilert-profile/vs/pagerduty/)[Datadog vs PagerDuty](https://www.softwareadvice.com/bi/datadog-profile/vs/pagerduty/)[ManageEngine Endpoint Central vs xMatters](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/168379-xmatters/)