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PagerDuty vs Zoho Assist: Which is best for you?
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Features
- I love that it has unique push notifications that I can set on my phone to get through my do not disturb at night.
- It took me an hour to figure out how to remove someone from an escalation policy because I couldn’t delete him from the team because he was on an escalation policy!
- The platform allows me to have all the equipment I need to provide service to clearly organized and always available, which makes day-to-day operations much more efficient.
- Finally, session reconnect stability can be inconsistent; if the connection drops, you may need to restart or resend the session link, which interrupts workflow during critical tasks.
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Recommendations
