About SoftActivity Monitor

SoftActivity Monitor is a cloud-based employee monitoring solution that helps businesses track staff activities to protect enterprise systems from internal threats. Key features include internet usage monitoring, screen activity recording, productivity analysis, time tracking and browsing history. 

IT professionals can use SoftActivity Monitor to view remote screens of all computers in the local area network (LAN), ensuring compliance with government regulations. The centralized platform allows enterprises to display websites visited by employees, time spent on each page and view history of sites visited even in incognito mode. Additionally, the keylogger module helps record programs usage and keystrokes to provide visibility into employee acti...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

66 Reviews of SoftActivity Monitor

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(43)

43

4 stars

(19)

19

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 66 results

August 2018

laura from Genpact

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2018

Valuable and effective tool to monitor the staff working in office.

Pros

I have been using this software for several years, it runs really fantastically. One can easily install this software and start working. This software is used for turning on/off monitoring notifications. It's view history like video is a perfect tool indeed. It is very easy to use, implement and superb way of keeping eyes on the users and to get information what other workers are doing. It assess all sorts of computer issues quickly.

Cons

It lacks running reports. Sometimes in activity data base it missed recordings of the specific company chat program that one is using. Sometimes it stopped taking screen shots automatically without any reason due to which database have to move further or to create new one in order to restart working.

December 2019

Richard from Saba Health Care Foundation

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Great to feel protected..

Neither of these cons should make you think any less... This is a fantastic product. We almost never need to look at it however for us its their to review something that has happened on a workstation. A handful of times this software has made troubleshooting issues with employee usage policy and can save your company from legal headaches!

Pros

It's depth of auditing is fantastic. From logging files copied to a flash drive from specific network locations to its logging of usage to review when an issue presents itself.. It really is a great product!

Cons

A few versions ago you were able to review directly from the software. We found this easier and faster but have come to find the web interface does indeed have its advantages. One other minor thing, the web interface at the moment always opens to ALL history which can take a few moments to open. Would be better for us atleast if we could set it to only show the week or month..

Reasons for Choosing SoftActivity Monitor

Because it does what it says it does....

Response from Deep Software

Replied December 2019

Thank you for your kind review! In the latest versions, if you select the Last week or Last month in the reports, it should remember this choice. If it does not work for you, our support can help with that.

June 2017

Liana from Fund&Grow

Company Size: 11-50 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

June 2017

Used the software for several years, while it usually performs pretty well, there are some issues.

Pros

Pro is being able to turn on/off the monitoring notification. Sending notifications/popups to users. Having both the screen view as well as keystrokes views are incredibly helpful.

Cons

Users frequently disconnect, and the only solution is to uninstall and reinstall the AmAgent software. Makes it difficult to monitor long term, and interrupts both my day and the users by having to do the reinstall. If you're looking at the keystrokes view while a user is actively typing, the screen will continue to jump down to the bottom of the page as the keystrokes are updated. Makes it incredibly difficult to go through the history during the day or if someone is actively working at their station. Often with major software updates, we have to uninstall and reinstall the AmAgent software on all machines. Difficult to maintain connectivity with multiple admins running the monitor at the same time. Some admins will show staff connected, while same staff shows as disconnected on another admin's monitor. Anytime I have had to interact with customer support it has been a primarily canned response, and I had to push to escalate to get anyone on the phone with our IT person.

December 2019

shan from QualityPunch

Company Size: 201-500 employees

Industry: Apparel & Fashion

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

December 2019

This product is very useful tool for our company.

This software is very easy to use, working smoothly, and the important thing is we monitored each and every activity of our employees. But few things need to add more . 1.if we check any old activity and snapshoots so there's only dates options available ,it takes a lot of time to search .if the time option is added like if i found 1/1/2019 and time is 2:00 pm so the only 2:pm activity will show on the screen it will be easy and perfect to see old activities..

Pros

The software is very easy to install and use.

Cons

Please add time option, search by the date and time too. Please do make some videos on all settings so its more easy to watch and implement..

Reasons for Choosing SoftActivity Monitor

The best option is Web Console , its very easy to watch the activity through browser. Easy to understand and installation... The customer support team is very helpful and perfect to understanding a problem and give us a proper solution..

Response from Deep Software

Replied December 2019

Shan, Thank you for the review. I'm glad our software is helpful for your business. You can actually already filter snapshots and logs by time in the latest version 12.0. Just select time next to the day in the top area

December 2019

Scott from Any Excuse For A Party

Company Size: 11-50 employees

Industry: Events Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Great Product and customer service

Very happy and satisfied. I was not able to find anything comparable that shows live screens of staff computers this affordable and easy to use.

Pros

Live, real time view of staff computer screens, being able to see the keystrokes in real time, being able to go back and review the logs (screen shots of staff computers) during times I was not watching their activity, etc

Cons

There really aren't any for me other than the fact that I am unable to install the agent remotely but that has more to do with my expertise and set up in my off than the product itself