Sunbird DCIM

RATING:

4.7

(155)

About Sunbird DCIM

Sunbird DCIM is a cloud-based IT asset management and data center infrastructure management (DCIM) solution for businesses of all sizes. It serves various industries, including healthcare, finance, industrial, technology and utilities. Core users of the software are IT professionals and data center facility managers. The key features of Sunbird DCIM are asset, capacity, connectivity, change, energy and environmental management. Sunbird DCIM allows customers to manage their data centers with attention paid to constantly changing business needs. It provides data center optimization that also increases the lifecycle of physical assets. The asset management module provides a real-time view of the components of the data center, which can include servers, storage, p...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Sunbird DCIM Pricing

Power IQ DCIM Monitoring Costs $4.99 per node per month Costs $59.88 per node billed annually dcTrack DCIM Operations Costs $14.99 per cabinet per month Costs $179.88 per cabinet billed annually DCIM Suite Bundle Costs $22.47 per cabinet per month Costs $269.64 per cabinet billed annually

Starting price: 

$3.99 per month

Free trial: 

Available

Free version: 

Not Available

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Sunbird DCIM Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Sunbird DCIM

1 - 5 of 155 Reviews

User Profile

Anders

Verified reviewer

Law Enforcement, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Why I chose Sunbird DCIM

PROS

I like it because of its ease of use, good features, great support and help if needed. Easy to update and are frequently updated.

CONS

Most of the problems I had is mostly on my side, i.e I am not familiar with terms, technical lingo and mindset. So when for instance filling in information is a bit tedious but it is getting easier.

Vendor Response

Thank you for the positive review. We plan to have our European user group meeting in April. We also offer free weekly training every Wednesday. See support portal for more details and recordings of all previous trainings.

Replied December 2019

Rob

Computer & Network Security, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Standardisation with easy implementation and first class support

As expected and since engagement has been first class support. Knowledgeable about their product and always able to assist.

PROS

Easy to setup and intuitive, readily available support and training materials can help you progress your initial stages quickly. Support available and the 1-2-1 sessions have been invaluable. Quickly able to see results and how it integrates in to your environment.

CONS

At the moment there isn't anything - it is exactly as I expected and researched

Reason for choosing Sunbird DCIM

Reputation and integration into our existing Raritan estate were the primary reasons that we chose Sunbird.

Vendor Response

Thank you for your positive feedback. We love to hear customers confirm our solution is easy to use and intuitive as our user group helps us achieve this objective.

Replied June 2021

gokul

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Dcim Tool

PROS

Has really good features for monitoring and asset management and a very good portfolio for report generation

CONS

Not much i dont like about the software.They always try to make to the software more customer centric which is what most organizations are looking for

Mary Carl Martin

Information Technology and Services, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Lack of Documentation

We use it as our monitoring tool and Sunbird is good compared to other monitoring apps./

PROS

Easy to use and synchronized with out UPS and PDUs

CONS

Lack of documentation on the application itself.

Reason for choosing Sunbird DCIM

Cheaper and it will best work with our devices.

Vendor Response

Thank you for the positive feedback. I will reach out to you on the documentation and free training.

Replied July 2020

Nicholas

Government Administration, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Best DCIM available.

We just started using it be we are loving it.

PROS

Training, training, support and training. Sunbird has a huge amount of videos, knowledge articles, and excellent support.

CONS

Importing a floor plan could be easier. With that being said, it is an extremely complicated process. Sunbird has been patient, understanding, and willing to go the extra mile to get the job done.

Reasons for switching to Sunbird DCIM

Poor support, and product end of life, support ending.