System Center vs ConnectWise PSA

RATING:

4.4

(89)

System Center has 89 reviews and a rating of 4.39 / 5 stars vs ConnectWise PSA which has 245 reviews and a rating of 4.09 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (89)
4.1 (245)
Ease-of-Use
3.5 / 5
3.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 9, 2024
June 11, 2024
Pros/Cons
  • Pros

  • Next best feature of system center is the ability to integrate with other Microsoft products to give us a fast and flexible updates to our servers at all times.
  • Can generate Querys according to the need of the company. SCCM has its own remote connection system that provides great help at the time of remote technical support.
  • Cons

  • Can be difficult to troubleshoot. Can be expensive and pricing can be confusing.
  • To use the all features on a end devices, you must install the agent of System Center. Without the agent the features are limited.
Read all user reviews
  • Pros

  • I love how it ties with Quickbooks, makes transferring invoices and data so easy. Also great that it is so multi functional.
  • The end of the ady when i can log out of Connectwise. The Contract part and some automation is good.
  • Cons

  • They literally just churn you out and get the next lot of sheep in. Sales team lied about how it would interact and sync with Xero.
  • The sales team had no sense of ethics and resorted to lying in order to make a sale. If ignoring the deplorable ethics of the company, the product itself has innumerable flaws.
Read all user reviews
Pricing Range
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$
$
$
$
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$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos