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Overall Rating
4.87 / 5 (23)
Ease-of-Use
4.5 / 5
Value for Money
5 / 5
Customer Support
5 / 5
Functionality
4.5 / 5
Last Review Written
March 14, 2022
Pros/Cons
  • Pros

  • It's strength lies in the ability to turn this data into actionable and easy to read presentable views for users of all levels.
  • The improvements can then be measured to ensure it improves the end -user experience.
  • Cons

  • The health metrics are a bit...Opaque. We struggled to really connect many of them to an actual improvable change.
  • The loss of the export functionality following an upgrade to the client.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

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