About Ultimo IT Service Management

Ultimo IT Service management is a cloud-based solution, which assists businesses of all sizes with incident management and request processing. Key features include contract management, asset tracking, maintenance scheduling and time accounting. 

The application enables users to manage warranties, documentation and service contracts for IT assets. It lets teams register contracts, manage relationships with suppliers and keep track of contract durations and cancellation dates. Administrators can use the incident management module to streamline operations and record actions of employees. Additionally, teams can optimize asset performance through predictive maintenance and maintain historical data for audits and checks.

Ultimo IT Service management i...

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Supported Operating System(s):

Web browser (OS agnostic)

1 Reviews of Ultimo IT Service Management

Overall rating

3.00 / 5 stars

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March 2019

Jasper from Vitalis Woonzorg Groeps

Company Size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra



Value for money


Customer support




March 2019

Ultimo is great for a fresh start


Live linking assets, between CMID items, users and rooms


Because of an already existing technical building implementation, with no application maintenance, it is hard to fully use the ITSM module