# IT Asset Management Software Reviews, Demo & Pricing - 2026 > Review of IT Asset Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/it-management/xassets-profile --- [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / IT Asset Management Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # IT Asset Management 2026: Benefits, Features & Pricing Wondering if IT Asset Management is right for your organization? Our IT Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview IT Asset Management 4.8 [(6)](https://www.softwareadvice.com/it-management/xassets-profile/#reviews) Pricing Starting at $1,000.00 per year ### About IT Asset Management xAssets IT Asset Management is a cloud-based IT asset management solution designed to support asset lifecycles, software licensing, contracts, service and requests. Key features include service management, desktop management, server management, reporting, charting, help desk tools and asset disposal management. The solution can also be deployed on-premise. The solution offers integration with System Center Configuration Manager (SCCM), active directory and other IT systems. A discovery engine collects inventory and software information. The engine can discover network equipment, Apple and Linux devices, IP phones, virtual machines and more. Users can manage IT contracts, including stages from asset requisition through asset disposal. The solution lets users manage IT asset and service infrastructure with reporting and charting. Additionally, functionality for barcoding, scanning, asset insurance, asset accounting procurement, maintenance and bulk updates is also available. xAssets is priced on per year basis. Support is provided via email, an online helpdesk and over the phone. Wondering if IT Asset Management is right for your organization? Our IT Management Software selection experts can help you in 15 minutes or less. ## IT Asset Management User Interface ## Popular IT Asset Management Alternatives Main Product IT Asset Management 4.8 [(6)](https://www.softwareadvice.com/it-management/xassets-profile/#reviews) Ratings Breakdown - 4.83Ease of use - 5.0Value for money - 5.0Customer support - 4.67Functionality Pricing Starting at $1000.00 per year Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(731)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.43Value for money - 4.56Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) 4.5 [(770)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.31Value for money - 4.29Customer support - 4.46Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [ServiceNow](https://www.softwareadvice.com/product/27432-ServiceNow/) 4.5 [(350)](https://www.softwareadvice.com/product/27432-ServiceNow/reviews/) Ratings Breakdown - 4.24Ease of use - 4.14Value for money - 4.33Customer support - 4.46Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [TIKTING](https://www.softwareadvice.com/call-center/tikting-profile/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [BOSSDesk](https://www.softwareadvice.com/help-desk/boss-support-central-profile/) 4.7 [(140)](https://www.softwareadvice.com/help-desk/boss-support-central-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.71Value for money - 4.81Customer support - 4.44Functionality Pricing Starting at $29.00 per month Get Price ## IT Asset Management Pricing and Plans Starting price: $1,000.00 per year Free Trial Free Version Basic $1,000.00 per feature, per year No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## IT Asset Management Features - Popular features found in IT Management Access Controls/Permissions Capacity Management Compliance Management Incident Management Issue Auditing License Management Maintenance Scheduling Remote Access/Control Server Monitoring Ticket Management - More features of IT Asset Management Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Asset Lifecycle Management Asset Tracking Audit Management Audit Trail Barcode/Ticket Scanning Change Management Compliance Tracking Configurable Workflow Configuration Management Contract/License Management Cost Tracking Customizable Branding Customizable Reports Dashboard Data Import/Export Data Visualization Event Logs Inventory Management IT Asset Management IT Asset Tracking IT Reporting Knowledge Management Maintenance Management Monitoring Patch Management Procurement Management Real-Time Monitoring Real-Time Notifications Remote Monitoring & Management Reporting/Analytics Reporting & Statistics Requisition Management Self Service Portal Service Level Agreement (SLA) Management Single Sign On SSL Security Supplier Management Task Management Third-Party Integrations User Management Workflow Management ## IT Asset Management Integrations ServiceNow Integration rated undefined from -1 review AWS Config Integration rated undefined from -1 review JIRA Service Management Integration rated undefined from -1 review Microsoft Azure Integration rated undefined from -1 review Google Cloud Integration rated undefined from -1 review Ivanti Neurons for ITAM Integration rated undefined from -1 review See all 9 integrations ## IT Asset Management User Reviews Overall Rating 4.8 Ratings Breakdown 5 83% 4 17% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 5.0 Customer support 5.0 Functionality 4.7 Have you used IT Asset Management and would like to share your experience with others? Darren M. Verified reviewer Hospital & Health Care 501-1000 employees Used daily for more than 2 years Review source Reviewed August 2023 Xassets 5 We now have a fully structured asset tracking tool with a feature set that suits our needs, Jira integration, Procurement process and Contract tracking and alerts. The tool has a wide range of feature sets and even has the ability to track fixed business assets such as fleet vehicles and office equipment like tables, chairs etc. It really is the Swiss army knife of tools, limited only by your imagination. I was also impressed with some ideas i considered to be useful to my situation and the team at Xassets were easy to work with to implement these. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: We were in a position of not knowing what our fleet was or where it was. Being a not for profit we needed a solution that would perform the required tasks and be cost effective to the business. Our most important goal was to find a tool to use that would work with our new Jira install. Xassets was weighted against other tools and clearly stood out ticking all the boxes. Cons: For us, the company is based in the US, so the time difference was about 24 hours, this was never a major show stopper however as the team were always quick to respond and resolve any issues. If that's the cons then that's the only one. Read More DJ David J. Verified reviewer Non-Profit Organization Management 1001-5000 employees Used daily for less than 2 years Reviewed May 2024 Aus - LiveBetter 5 Very very happy with this product, XA team was very helpful and knowledgeable. Good communicators. Product very easy to install, setup and use. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Asset tracking, Intune integration, very customizable Cons: Not sure there is any. Reasons for switching to IT Asset Management Jira could not do what we needed it to do, XA did. Read More SC Scott C. Verified reviewer Civic & Social Organization 1001-5000 employees Used daily for more than 2 years Reviewed May 2024 Outstanding product and extremely customizable 5 Overall experience has been wonderful. As mentioned, I've never come up with something that I want to have done or a problem I need solved that xAssets can't help with. Support is great, cost to value received is great, and we're very happy with the product and it's capabilities. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Whenever I talk to my rep about a new request or "is it possible to" question the answer has always been "sure, we can do that". Always is a strong word and used intentionally because I've yet to throw something at xAssets that it's not able to handle. Parent/child relationships, automated maintenance emails, deploying from stack type records... it's all there. Cons: Picking something I don't like about xAssets is difficult but if pushed I would say that the level of potential to do almost anything leads to some very daunting setup procedures. The normal day to day interaction with the tool is simple - the end users will take to it very quickly. However, if you want to set up some new functionality that involves customization then you'll likely need to engage support. The good news is that support is incredible. They're highly responsive, easy to communicated with and understand, and willing to go above and beyond regularly. Reasons for choosing IT Asset Management xAssets could do everything I wanted. It had an on-prem option and never once did anything say "sorry, our tool can't do that". It was always an immediate "sure, no problem" or "let me get back to you with some options". The price wasn't ridiculously low but it was very reasonable and the annual subscription cost is well worth the level of support we receive. Vendor Response A huge "thank you" Scott for this wonderful review. We are addressing the "daunting" aspect with simplification of the configuration interfaces in the next few releases, but of course the "ability to do anything" will often require some detailed work to ensure that the flows, validation, UI, data handling, and database interactions are properly optimised for ease of use, performance, and data integrity :) Replied May 2024 Read More NK Naveen K. Verified reviewer Banking 201-500 employees Used daily for more than 2 years Reviewed January 2020 xAssets - Asset Management Tool 5 Our first priority was to integrate the tool with SCCM and Active Directory and get the same number of Desktops & Servers in the Report and xAssets was successfully completed that in our Test lab, hence we decided to buy this software. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We have been using xAssets 7.0 since 2017 for our Hardware and Software Inventory, It is Simple, Secure and Integrates well with our SCCM and Active Directory. It discovers not only desktops & Servers but other assets like phones, Turrets, Printers, Switches etc. Also we can create and edit custom reports easily. Cons: We would like to setup a rule to delete the decommissioned Assets after a period of 30-60 days which xAssets does not support the feature,Hopefully they work on this to add in their future versions. Vendor Response Thank you for this excellent review. We can setup a rule to decommission assets based on any calculable criteria, and we can do this within your support subscription (i.e. without futher charges). Replied February 2020 Read More VR Verified Reviewer Information Technology and Services 51-200 employees Used daily for less than 6 months Reviewed April 2024 A Game Changer: Xasset Delivers Customized Asset Management Bliss! 4 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The Xasset team worked closely with us every step of the way, ensuring the customization met our exact requirements. With their strong technical expertise, they recommended more accurate solutions for us to achieve our goal. Needless to mention their outstanding support! Cons: Everything was great! They did everything within the software capability. Read More PD Paul D. Verified reviewer Automotive 1001-5000 employees Used weekly for less than 2 years Reviewed January 2020 Awesome Product & Outstanding Support 5 Our overall experice is fantastic. xAssets is a huge upgrade from our old, manual system. We love the automation as a result of synchronizing with other systems. This product allowed us to be more effcient in managing our IT assets. Support is also very important to us and xAssets always resolves any incidents promptly. I hightly recommend xassets for your IT asset managment needs. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I liked most the automation aspects of the solution and how we were able to customize it to fit our needs. Cons: No complaints. Intially there were a few kinks with integration, however xAssets worked diligently to resolve those issues quickly. Reasons for switching to IT Asset Management We switched to xAssets because we wanted a more automated solution. 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