About Zapier

Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs. In just a few minutes, you can set up automated workflows that connect over 4,000 of the most popular web apps—no code required. Working with a larger team? Zapier for Companies offers collaboration features that let you bring the power of automation to your entire organization. For more information, visit www.zapier.com/companies. ...

Zapier Pricing

Premium plans start at $19.99 per month, billed annually. Multi-user accounts start at $299 per month, billed annually

Starting price: 

$19.99 per month

Free trial: 

Available

Free version: 

Available

Close

Image 1 of 4

Automate your work and save time to focus on what's important

Zapier User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 2,115 reviews

Courtney

Company size: 501 - 1,000 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

April 2021

Cuts out busy work

User Profile

Alys

Verified reviewer

Company size: 1 employee

Industry: Marketing and Advertising

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Functionality

out of 5

June 2022

Links with almost every tool out there

Zapier is my favourite tool for integrating software across my business. It is by far the most simple to set up and has the widest range of integrations on the market

Pros

Zapier saves me so much time by automating the processes in my business. Having these automations ensures important information doesn’t get lost or missed and takes the pressure off of me to be constantly switched on and transferring information across the various tools I use in my business.

Cons

Zapier is more expensive compared to its counterparts and some of its feature e.g. webhooks are only available on paid plans

Reasons for choosing Zapier

Zapier integrates with a much wider range of tools than any other and was much simpler to set up than some of the other options

Pieter

Company size: 2-10 employees

Industry: Religious Institutions

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Functionality

out of 5

June 2022

Zapier helps small teams do more

Stable and well worth it

Pros

Zapier allows our small team to automate parts of the organization that saves time and money.

Cons

Some features are locked behind higher-tier plans. It's not worth upgrading for us for those features, but I feel like they are superficially locked behind a higher-tier plan. It makes sense to upgrade a plan because of using more inquiries/zaps, but otherwise it's not. Zapier is also only as good as your third party integration (if applicable). Some third party integrations have poor support and so the Zap becomes unreliable.

Reasons for switching to Zapier

Integromat was not as user-friendly nor well-supported in third party integrations as Zapier.

Jen

Company size: 2-10 employees

Industry: Retail

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
1

Value for money

out of 5
4

Customer support

out of 5
2

Functionality

out of 5

August 2022

Review

Zapier was good for a few months. Was using it to download pictures/videos from Instragram. Stopped working after a few months. I don't use Zapier anymore however seems compatible with a lot of apps.

Pros

Automation and implementing flows.

Cons

Used it for a few months and then it stopped working.

User Profile

Vasilis

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
4

Functionality

out of 5

December 2021

What's wrong with Zapier?

The payment policy and the 'step to step' policy were a big drawback, and I moved to Integromat.

Pros

Zapier is a powerful automation tool, including many applications that can automate connections between them. After each step, you can 'fast test' that step, so you proceed. That, however, is not necessarily a plus because you can't move with your idea and leave the problem for later.

Cons

The problem with Zapier is the pricing policy. They are offering 14 days testing period. That's not precisely generous because 14 days are not enough to test the app. In addition, developers have other things to do, and after the trial period, you can't run your scenarios unless you pay - 19.99 $/m. The free plan offers elementary tasks.

Popular Zapier Comparisons