IT Service Software

Atera

Atera is a cloud-based end-to-end IT management software solution geared to small to midsize businesses in the IT sector. It includes functionality for time tracking, expense tracking, billing and invoicing, help desk and knowledg... Read more

SolarWinds Service Desk

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses... Read more

TOPdesk

TOPdesk is cloud-based computer-aided facility management (CAFM) and ITSM solution designed to help small and midsize businesses manage a facilities' work orders, maintenance schedules, assets and on-site guest visits. TOPdes... Read more

Wrike

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view f... Read more

ConnectWise Manage

ConnectWise Manage is a managed service provider (MSP) solution that caters to businesses of all sizes across various industries such as marketing and advertising, finance, sales, hospitality and more. Key features include backup ... Read more

ConnectWise Command

ConnectWise Command is a cloud-based network monitoring solution designed for enterprise-grade managed service providers (MSPs). The solution helps in-house IT support teams monitor, troubleshoot and manage various network devices... Read more

InvGate Service Desk

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. The system is compatible with Mac, Windows, and iPad (or othe... Read more

ManageEngine ServiceDesk Plus

ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure librar... Read more

Intelligent Service Management

Cloud Service Management, by ServiceAide, is a cloud-based IT service management tool offering support in 9 ITIL processes including Help Desk, IT Asset Management and Knowledge Management. Cloud Service Management is used in a va... Read more

AlertFind

AlertFind is a cloud-based emergency notification and IT alerting solution that enables organizations to instantly reach employees when urgent situations arise. Using AlertFind’s multichannel communication, you can immediately ale... Read more

JIRA Service Management

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery ... Read more

BOSS Solutions Suite

The BOSS Solutions Suite is a fully integrated ITIL based Service Desk/Help Desk and IT Asset Management solution available on-premise or on the cloud. It incorporates an award winning user-friendly interface and a powerful Servic... Read more

Total Network Inventory

Total Network Inventory is an on-premise software inventory and PC audit management solution designed for businesses of all sizes. It allows users to scan devices present on a network and provides a report detailing active operati... Read more

TeamHeadquarters

TeamHeadquarters is a help desk management solution that offers small and midsize businesses a service desk, project management, resource management and scheduling functionalities within a suite. The software is available for depl... Read more

Naverisk

Naverisk is a remote monitoring and management solution for businesses of all sizes. The solution is used by managed service providers and IT professionals. Key features include technology monitoring, management patching, alerting... Read more

ChangeGear

ChangeGear is SunView Software’s flagship IT Service Management platform solution. ChangeGear delivers a comprehensive solution for enterprise with innovative IT Service Management capabilities, ITIL-based modules, the award... Read more

Freshservice

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge... Read more

Automox

Automox is the modern, cloud-native endpoint-hardening platform that empowers organizations to remediate vulnerabilities faster than they can be weaponized. This cross-platform solution simplifies and automates critical patching, ... Read more

Zendesk

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features an... Read more

Kaseya BMS

Kaseya BMS is a business management solution that helps companies manage their products and services. The software handles billing, accounting and project management tasks and provides regular notifications about bill payments. Th... Read more