Excellent software with amazing customer service.

The ability to manage technician's in the field and provide them with the information to do their job. The ability to integrate with QuickBooks for billing.

Be aware of the costs associated per user and also the fact that there is limited access for your staff to use the mobile app.

It lacks a Drag and Drop feature as well as project management. Lack of Unsecured Email Passwords and Email Addresses, Limited Customer and Worker Customization.

You can also customize who sees what information (employees, clients and vendors) which is awesome.

The support has always been great (although we rarely needed it). The system is always up and online, is very reliable, and overall easy to use.

We really enjoyed the team scheduling on this it was effective for us and helpful we organizing our schedule.

Clean dashboard , packed with information , very easy to use software and App. The integration with quicken books is included with this software.

This has been so far the perfect software for us to transition from running the day-to-day operations off of a spreadsheet - to using an actual CRM type of solution.

Lacking a Drag and Drop feature and project management.

I really missed not having Blue Folder around.

The website is easy to use and intuitive. We have never experienced any downtime with it and find their customer support helpful and responsive.

The scheduling and team calendar feature, also the ease to customize the system to fit your business needs. We also like that it tracks equipment in one place.

Great customer support during the initial setup and customization of the software to import all of our customers for a property management company.

Overall Bluefolder has help our team keep organized and keep the lines of communication open.

I had used it in a similar capacity at a previous company and enjoy how easy it is to find customer and equipment data - specifically previous notes and dispatched and contact information.

Most packages are an overkill that waste time and money.

BlueFolder saved our company and allowed us to grow.

Many of which are completely missing from similar software.

I have had compliments from customers in the last couple of days saying how much they like the ease of use and simplicity.

Customer service always responds very quickly and is very helpful.

The software's simplicity allowed us to put our focus on growing the company.

Bluefolder is excellent for our facility maintenance division. The ease of being able to enter customers, schedule calls, add notes, photos, tracking past services, and setting up future services.

This program keeps my operations organized in an easy way.

Their customer support is extremely helpful and always accessible when needed. This was the single most effective decision we have every made and I highly recommend this system.

Lack of Unsecured email passwords and email addresses  , limited of customization of customers and workers.

The best feature they have is the customer notifications. That alone is worth the price.

BlueFolder is the balance I am looking for in terms of price, performance and easy of use.

They are quick to reply and extremely polite and courteous.

My overall experience with Lansweeper terrific. Keeping track of our equipment and software has been made so much easier with using Lansweeper.

Easy to use software, able to get great information on all the computers on the network. Able to push updates and installs without having to go to every computer to do it.

The cost of licensing per asset is very low compared with most popular asset management software.

For the money, it does what it needs to do, and it is always available, and security s reasonable for the price. It is very comprehensive once you know how to drive it.

With it integrated to our AD it connects devices to users and created tickets seamlessly. Being able to quickly identify which device a user is having trouble with is fantastic.

Then you can keep your software licensing controls updated and prevent risks of unauthorized use software or leak of critical information.

This was very useful as it allows you to detect all computers on the network, useful for any sized businesses.

An excellent program with helpdesk software included.

I am always confident the the results. I highly recommend this to anyone in the IT industry.

The software can be a little intimidating for newcomers to use. GUI could use some updating.

Software upgradeds and installs, or uninstalls are done quickly when deployed via Lansweeper. Asset tracking is simple.

Lansweeper was easy to deploy and configure on the network and the insight it gave us into all the assets we had was invaluable to say the least.

They also send regular emails with helpful information about security vulnerabilities that have been patched, so I can alert my users to run Windows updates, update their browsers, etc.

I'm very happy with Lansweeper and we are going to implement the help desk software in the near future to replace our current ticketing system. It's a more robust system than other similar programs.

I like the software inventory on each workstation. I like that it comes with a (fairly simple) help desk facility.

Ease if Helpdeks ticket handling and asset association. Group permissions helps to easily deploy access to resources.

Keeps track of the warranty of a PC. Integrates seamlessly with active directory.

It is also helpful with Remote Access and scanning the network. It can be as simple and basic or complex and all encompassing as you make it.

From set up to day to day, configuring lansweeper to fit into your environment is super simple and straight forward. We use it mostly for network scanning, IP management, and asset management.

The look and feel is a bit out dated to me. This by no means takes away any use or functionality.

Only issue I have is the built in remove software is very poor. Normally have to use another product alone with it.

There is no way to see what deployments you have running, and there is no way to cancel them once you kick one off.

The interface is powerful, allowing the administrators to navigate through trees of sites, assets, and all components of hardware and software.

In the end, it cut down the time I spent on menial tasks and monitoring.

We probably only use 5% of its functionality, but it's worth the (low) price just for that. I'm looking forward to taking more advantage of the power tool as time permits.

We bought lansweeper primarily to keep up with software licenses, but it's a very valuable asset management tool all around.

Lansweeper is an amazing asset manager. I am able to check anything on my network with ease.

Awesome IT asset management software at a low, low price.

The software has been easy to use and I love the incorporation of relationship to items. Monitors and peripherals connected to PCs.

Lansweeper keeps track of Assets and you can search using any of the fields available. There is an Asset Import that is very helpful when adding a lot of equipment all at once.

It was fairly pricey and it can be difficult to use.

Form helpdesk to an automated inventory scan, Lansweeper has saved us so much time it's immeasurable. Everything is wonderfully integrated and very customizable.

US Dollar

BlueFolder's field service management software is a web and mobile-based software that helps increase equipment uptime, streamline preventive maintenance, eliminate tedious maintenance tasks, and maximize your techs' efficiency. 

BlueFolder helps commercial service pros in the field stay on-schedule, access critical job details & work order management features in a mobile and web-based user-friendly interface. 

Access robust features: recurring jobs, secure custom user permissions, scheduling/dispatch, customer portals, & more. Reduce or eliminate paperwork using integrations with QuickBooks & more. Keep all your field techs on track and streamline operations with powerful features, useful integrations, and a simple, user-friendly interface.

Get a demo to see BlueFolder in action. Month-to-month subscription: No long-term commitment required – cancel anytime.

Flexible. Customizable. Easy. Those are three important qualities you (and your techs) should expect with today’s field service management tools – and BlueFolder checks all the boxes.  BlueFolder was built for field maintenance teams, by real field service professionals.

LongDescription

Work Order Creation

Status Tracking

Billable Items Tracking

Customizable Reports

Document Storage

Activity Tracking

Equipment Management

IT Asset Management

Dispatch Management

Contract/License Management

Task Scheduling

Electronic Signature

Group Scheduling

Project Management

Customer Database

Recurring Appointments

Resource Management

Job Management

Calendar Management

Customizable Fields

Collaboration Tools

Scheduling

Data Import/Export

Problem Management

Multi-Location

Self Service Portal

QuickBooks Integration

Audit Trail

Technician Management

File Storage

Mobile Access

Fixed Asset Management

Historical Reporting

Maintenance Management

Resource Scheduling

Client Portal

Preventive Maintenance

Real-Time Notifications

Service History

Workflow Management

Real-Time Updates

Ticket Management

For Schools

Residential Properties

Asset Tracking

Activity Dashboard

Alerts/Notifications

Online Booking

Equipment Maintenance

Reporting & Statistics

Reminders

Time & Expense Tracking

Automated Scheduling

Estimating

Service Level Agreement (SLA) Management

Work Order Management

Customizable Templates

Calendar Sync

Job Scheduling

Billing & Invoicing

Accounting Integration

Real Time Reporting

Asset Lifecycle Management

Commercial Properties

Contact Database

Employee Scheduling

Online Time Clock

Equipment Tracking

Customizable Forms

Appointment Management

Incident Management

Job Tracking

Warranty Tracking

IT Asset Tracking

Quotes/Estimates

Customer History

Third-Party Integrations

Appointment Scheduling

Maintenance Scheduling

Task Management

Asset Planning

For HVAC Companies

For Mechanical Equipment

Payment Collection in the Field

Electronic Payments

Invoice Management

Customer Management

Materials Management

Access Controls/Permissions

Service Request Management

Reporting/Analytics

Facility Asset Management

Support Ticket Management

User Management

SSL Security

Customer Portal

Geographic Maps

BlueFolder features pricing plans for companies of any size, in a multitude of industries, from small service businesses with only three users to enterprise level organizations with many users. Three pricing plans (Pro, Pro Plus, Enterprise) allow customers to select the right plan for their needs, and pricing ranges from $100/month to $440/month. Custom pricing is available for large scale enterprise organizations.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

BlueFolder

Live Online

Documentation

Videos

Euro

Lansweeper - Network Discovery and IT Asset Management Software 

Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory. 

Know Your IT 

Lansweeper automatically and continuously discovers IT assets across your infrastructure — servers, laptops, desktops, virtual & cloud machines, networks devices and IoT assets— to create an always-accurate, up-to-date inventory with detailed and granular IT asset data. Not only the hardware specs but also the user data and installed software are gathered in one central repository. 

Lansweeper also discovers devices that only briefly touch the network, as well as shadow IT and forgotten, idle devices, identifying them accurately.  

Key Benefits 

Increase Visibility: Eliminate blind spots and discover assets you didn't even know about. 
Boost Productivity: Automate recordkeeping and reporting to make time for what you do best. 
Improve Security: Identify risks, vulnerabilities and non-compliance issues. 
Optimize Costs: Reveal needless expenses and manage your IT cost-effectively. 

Credential-free Device Recognition 

Lansweeper’s Credential-free Device Recognition (CDR) technology detects and recognizes every device on the network without the need for credentials or complex pre-configurations. Lansweeper applies machine learning techniques and network fingerprinting, to deliver unmatched inventory accuracy across the entire IT estate. 

Security Insights

Combining Lansweeper’s data with vulnerability sources such as NIST allows Lansweeper to accurately indicate which vulnerabilities are present in your network and on which devices. This provides an actionable list of devices that need to be prioritized.

Network Diagrams

By utilizing the network information Lansweeper retrieves from switches, routes, and all other asset types along with asset relation data, it can generate detailed network diagrams of your IT environment. 

Integrations 

Lansweeper connects seamlessly with a wide variety of solutions in your technology stack, including your CMBD, ITSM and cybersecurity tools. Fuel every IT scenario with up-to-date, accurate IT Inventory data at all times. 

BlueFolder vs Lansweeper

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