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> Reviews of EngageBay CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if EngageBay CRM is a good fit for you!

Source: https://www.softwareadvice.com/it-service/engagebay-profile/reviews

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EngageBay CRM Reviews

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[Overview](https://www.softwareadvice.com/crm/engagebay-profile/)

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# EngageBay CRM Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(633)

4

(246)

3

(22)

2

(2)

1

(5)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.8

Value for money

4.7

Functionality

4.6

* * *

### Pros

"What I liked most about EngageBay CRM is its all-in-one approach—having sales, marketing, and customer support tools integrated into a single platform makes managing the entire customer lifecycle much easier."

"It’s a great all-in-one platform that brings together sales, marketing, and customer support tools, which makes managing the entire customer lifecycle much more efficient."

"Email marketing has been successful in getting things out, and the way it's laid out to view open-rate, delivery rate, and clicks is very helpful, I will not lie."

### Cons

"That said, there are some limitations—reporting and analytics aren’t as advanced as higher-end CRMs, and a few features (like templates and design tools) could be more polished."

"The calendar is too basic (you can't drag things around), whereas in Deals, you can."

"There are limitations eg limited space for intro before the email template; email broadcast is slow to be sent out sometimes, some emails not reaching corporates despite assurance that emails would land into Inbox instead of junk folder."

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EngageBay CRM Reviews, Pros and Cons - 2026 Software Advice