--- title: "EngageBay CRM Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of EngageBay CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if EngageBay CRM is a good fit for you!" source_url: "https://www.softwareadvice.com/it-service/engagebay-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/) / EngageBay CRM Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/engagebay-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/engagebay-profile/alternatives/) # EngageBay CRM User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 910 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 634 reviews (70%) - 4 stars: 246 reviews (27%) - 3 stars: 22 reviews (2%) - 2 stars: 2 reviews (0%) - 1 star: 6 reviews (1%) ### Most mentioned pros - What I liked most about EngageBay CRM is its all-in-one approach—having sales, marketing, and customer support tools integrated into a single platform makes managing the entire customer lifecycle much easier. - It’s a great all-in-one platform that brings together sales, marketing, and customer support tools, which makes managing the entire customer lifecycle much more efficient. - Its all-in-one platform provides seamless access to essential tools such as email marketing, automation, and sales pipeline management without overwhelming complexity. ### Most mentioned cons - That said, there are some limitations—reporting and analytics aren’t as advanced as higher-end CRMs, and a few features (like templates and design tools) could be more polished. - There are limitations eg limited space for intro before the email template; email broadcast is slow to be sent out sometimes, some emails not reaching corporates despite assurance that emails would land into Inbox instead of junk folder. - The main downside so far is that EngageBay CRM can feel a bit overwhelming at first, especially when trying to navigate all the different modules and settings as a new user. ## EngageBay CRM customer reviews Showing reviews 1-25 of 910 (page 1). ### Abandoned maintenance. - Overall rating: 1/5 - Reviewer: Antonio C. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Was great at the beginning, simple product, not too expensive, compared to competition. But then they stopped caring about it. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros nothing anymore, they stop maintaining it. Over time it become always more slow and unusable. What a shame. They made lot of promo with AppSumo during launch time, but then they abandoned the development of the product. #### Cons Developers care. They abandoned the product. It became so slow that it was almost unusable, even for a small business. #### Reasons for switching to EngageBay CRM Abhisi has zero customer support. They over sold their lifetime deals a few years ago on app sumo and then they disappeared. Their servers keep on crashing, they are very slow to repair them and also the software per se is very slow. Maybe because they sold more than they could handle. Or just took the money without investing into scaling their infrastructure. Stay away from them. --- ### Always helpful support - Overall rating: 5/5 - Reviewer: Lee M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros EngageBay may be a bit on the budget-friendly side, but their support is absolutely outstanding. [sensitive content hidden], in particular, has been incredibly helpful and solution-focused through every roadblock I’ve encountered. He’s always friendly, responsive, and gets the job done. Thank you, [sensitive content hidden]! #### Cons It is a basic CRM and it lacks some basic functionality from a reports side. But overall, the support team can usually help you find a workaround. #### Reasons for switching to EngageBay CRM We needed more features that Mailchimp didn;t have. --- ### EngageBay CRM - Pleasant Interface with Excellent Customer Service - Overall rating: 5/5 - Reviewer: Andrea L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I've been using EngageBay CRM for some time now, ultimately for contact management. Any time I've had a question, their customer service has been excellent. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Y favorite thing about EngageBay CRM is that it helps to keep me organized, with a colorful interface and great customer service. #### Cons My least favorite thing about EngageBay CRM is the learning curve but this is to be expected with most software. #### Vendor response Thank you for the kind feedback. We’re glad to hear that EngageBay is helping you stay organized and that you enjoy the interface and our customer support. Creating a clear, approachable experience while providing responsive support is something we care a lot about. We also appreciate your honest note about the learning curve. While powerful tools can take a little time to get familiar with, we’re continuously working to make onboarding and everyday usage simpler. Thanks again for sharing your experience and for being part of the EngageBay community. Replied March 2026 --- ### A Solid Option for Keeping Marketing Workflows in One Place - Overall rating: 5/5 - Reviewer: Zach G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered The biggest benefit is organization. Having customer information and marketing activity in one system makes it easier to maintain visibility and follow up consistently. It can also be more practical than paying for several separate tools. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What stood out to me most was having several marketing, sales, and customer-management functions in one place. I liked not having to constantly jump between different tools just to keep track of leads and follow-ups. The overall setup feels practical, particularly for a growing team that wants to keep its workflow relatively simple. #### Cons There is a learning curve when you first start exploring the different features. Because EngageBay covers quite a lot, it can take some time to figure out which functions are actually useful for your particular workflow. I also think some areas could feel more streamlined. --- ### Best CRM Ive used - Overall rating: 5/5 - Reviewer: Phil N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Fantastic - from start to finish - the right CRM backed by incredible support. The CRm streamlines and the support ensure you get there fast #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support team - truly an example of what great support looks like. We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself integrated and using their CRM far quicker than any other system i have tested or used #### Cons So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead hands down #### Reasons for switching to EngageBay CRM price and options and support ensured i made the switch --- ### The Worst Data Security Ever, Stay away! - Overall rating: 1/5 - Reviewer: Micheal t. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros System wise, nice software. But be aware, you will lose all data! They just delete it and never come back to it. You will not be able to recover it. #### Cons Data Security, the worst. There are no backups of anything.... they upgraded to a new server, and I lost all my CRM data, only the names were still there with contact details, but none of all historical events, mails, notes, anything. I talked to support, they said, we removed all data of before because we got in trouble with the size of the database. Then they change the story, suddenly they say it was changing the server. Anyways, result is, you can never recover your data and lose all without any notice. Engagebay is a feature rich mailing tool, but that it is. Support really does not care, they are completely loose from the backend team and backend does not respond to anything at all. You can talk for hours to support, they promise to come back to things, but they dont. Updates to the system are almost none, I have been using it for years now. Only paid services are added. Please stay away if your data is important, I have really never met this level of backup and data security amateurs. Oh and, if you ever want out, there is no way of really getting your data out of the system... so beware... #### Reasons for choosing EngageBay CRM Price, options and more, they were very commercial to pull me in... but wanted directly reviews after... very annoying. #### Vendor response Hi Michael, Sorry to know about the experience. Can you please share the email address associated with your account for us to check what exactly happened and see how we could help. Replied August 2025 --- ### Lots of features but unreliable - Overall rating: 3/5 - Reviewer: Dominik J. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Conceptually, it could be a great platform. The issue is that given the number of bugs and the unreliable marketing automation stats, it's difficult to have trust in the product. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It has a lot of features. It pretty much has everything you would want in a CRM and marketing automation platform. #### Cons It's very buggy. Support has gotten better, but there have been numerous instances where we've reached out to support, and it was common to get a response that it's something on our end. We've done our best to use it for our marketing automation purposes, but the delivered/open/click stats can't be trusted. We've A/B tested this using Sendgrid, and it was clear that the stats in Engagebay just didn't make sense. #### Reasons for choosing EngageBay CRM Engagebay came in at a lower price point. #### Reasons for switching to EngageBay CRM Thought I'd get the simliar product at a lower cost. --- ### Very highly recommended! - Overall rating: 5/5 - Reviewer: Robin P. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've been using EngageBay for my small business for five years, and it's been wonderful. A standout has been the support offered via livechat, which has always been ultra-responsive and very helpful. It's also extremely cost-competetive, which is very important for a small business like mine. I can't recommend it highly enough. #### Cons Nothing! It's met all of my small business's needs beautifully. (I need to keep writing here to meet the minimum character requirements.) #### Reasons for choosing EngageBay CRM Initially cost, but then full CRM functionality --- ### A powerful CRM with amazing support, even on the basic plan - Overall rating: 5/5 - Reviewer: Bruno S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I'm very happy with EngageBay. I'm still getting to know all the tools it offers, but it already feels like a very complete and well-designed solution. I’ve tried several CRMs and this one stands out, not only because of its features, but because of how well the support team treats you. I definitely plan to continue using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like the most is how feature-rich the platform is, even with the basic plan. It offers tools for marketing, sales, contact management, automations, and more. All in one place. The interface is intuitive and clean, which helps a lot when you're getting started. The help desk team is absolutely fantastic. Fast, kind, and incredibly helpful every time I reach out. That level of support is not easy to find and really makes a difference, especially when you're learning the platform. #### Cons Nothing major for now. Some features require a bit of a learning curve, but that’s expected with any powerful platform. #### Reasons for switching to EngageBay CRM I was looking for a more complete and affordable CRM that could grow with my business. After trying a few others, I found that EngageBay offered the best combination of features and usability. --- ### One of the best, complete and affordable crm and mail automation tool in the world - Overall rating: 5/5 - Reviewer: Matteo D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered It's simply the easiest, complete and affordable email automation tool I ever used. That is why I suggested it to many of my customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is simple, complete and easy to use. Also it is very affordable. #### Cons It's easy to make mistakes while setting email sequences #### Reasons for switching to EngageBay CRM Keap is good but very complicate and I was looking for something more easy to use. --- ### EngageBay: A Must-Have for Growing Businesses - Overall rating: 5/5 - Reviewer: satyam S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered If you're looking for a tool that can do it all—CRM, email marketing, automation, and more—EngageBay is the way to go! It’s helped us grow efficiently without breaking the bank. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've had the pleasure of using EngageBay for our business, and I can't recommend it enough! Here's what stands out: Comprehensive CRM: Keeping track of leads and customers has never been easier. The CRM is intuitive, with customizable pipelines and contact management features. Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted campaigns. Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling. It’s like having an extra team member on board! 🙌 Affordable Pricing: EngageBay offers all these powerful tools at a price that small and medium businesses can afford, which is a huge plus! #### Cons Landing page buildings could be better to have better experience #### Reasons for switching to EngageBay CRM Engage bay platform provides the email automation feature. --- ### Strewamlined CRM for a Small B2B Agency - Overall rating: 5/5 - Reviewer: Grace Y. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Our agency manage multiple clients pipelines and EngageBay keeps us organized. The sales pipeline, automation , and support features all work together, helping us service client better. it feels like having a full toolkit built for agency like ours. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pipeline management is clear and simple , and automation makes sure no follow ups is missed. The customer support team is also excellent. #### Cons A built in LinkedIn integration for prospecting would make it even stronger. . --- ### Cannot recommend highly enough - Overall rating: 4/5 - Reviewer: Stephanie P. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered A fantastic platform, with an even better support team. They're real humans and nothing is ever too much trouble for them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Almost all the features of the dominant CRM / email marketing players, but for a fraction of the cost #### Cons A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives --- ### Am a happy client - Overall rating: 5/5 - Reviewer: Susan K. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered It is very easy to navigate, and it's user friendly for those without experience. They offer competetive prices #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All of their products are very good. Their service is great l don't hesitate to refer anyone to them #### Cons So far so good, l don't have an complain --- ### Impressive Support Made All the Difference with EngageBay - Overall rating: 5/5 - Reviewer: Richard B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Although I started out not knowing much about the platform, the excellent support team made my experience smooth and productive. I was able to set up all the automation I needed, and now everything is running as expected. EngageBay turned out to be a powerful tool once I got past the initial learning phase. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part about EngageBay is their support team. I was unfamiliar with the platform, especially the automation features, but their support was quick, knowledgeable, and incredibly helpful. With their guidance, I was able to set up workflows that perfectly fit our needs. #### Cons The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM. Some features aren't as intuitive as expected and took time to figure out. --- ### I will definitely recommend EngageBay CRM to others - Overall rating: 5/5 - Reviewer: Raj Kumar P. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Quite impressive using EngageBay CRM, there was no issues I have faced using it. However, their support team is best whenever if we need anything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A great solution for my marketing needs, particularly the automations. #### Cons There is no least like about EngageBay, this CRM is helping me in my needs related to Marketing. --- ### Robust CRM for Small Business - Overall rating: 5/5 - Reviewer: Sharon S. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros EngageBay has been a solid choice for my business. I have been using it for a few months now I and I like the contact management, Email marketing and automations. #### Cons There are a few minor bugs like delay in the broadcasts and bulk actions. --- ### Satisfied Customer - Overall rating: 5/5 - Reviewer: Derrick D. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered So far, I have been able to create forms and automations that makes gathering interest fairly easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The available tools are very diverse with a low learning curve #### Cons The reporting could be a little more robust --- ### Great Customer Support - Overall rating: 5/5 - Reviewer: Jobin J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros The platform is super easy to use, and their customer support is outstanding. I had an issue, and it was resolved in minutes with friendly, helpful service. I highly recommend EngageBay for anyone looking for seamless support and an intuitive platform! #### Cons One thing I’d like to see improved is more advanced customization options. Otherwise, the platform is fantastic! --- ### Best CRM for startups - Overall rating: 5/5 - Reviewer: Sagar V. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the forms most, it is very simple to create #### Cons Landing pages need to improve more creative --- ### Solid CRM system - Overall rating: 5/5 - Reviewer: Alexey G. - Verified reviewer: Yes - Industry: Publishing - Company size: 51-200 employees - Product usage: Used weekly for free trial - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered I am not that experienced in CRMs in general. I've tried different ones throughout the time, but this one is the best in terms of getting it tailor made for you. Also love marketing stuff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has everything you need at one place, and it is extremely easy to set-up. #### Cons You paying per user. I know it is to mich to ask, but some users dont need the full functionality of the CRM. But unfortunately it is with most of CRM systems like this. --- ### Great Value with Room for Small Improvements - Overall rating: 5/5 - Reviewer: Mahesh P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros EngageBay CRM has transformed our customer management! The all-in-one platform is user-friendly and packed with features typically found in more expensive tools. I especially love the marketing automation and seamless integration across sales and support. It’s a powerful, affordable CRM with fantastic customer support—highly recommended! #### Cons EngageBay CRM is a fantastic tool overall, but the customization options could be a bit more flexible. While the interface is easy to use, a few more layout customization features would be helpful. However, the regular updates show they're always improving! --- ### Easy to use and affordable - Overall rating: 4/5 - Reviewer: Anuvind S. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Describe your overall experience with EngageBay CRM #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a steep learning curve. The affordable pricing makes it an attractive choice for small and medium-sized businesses. #### Cons The upload limit is a bit restrictive and could definitely be increased to provide more flexibility and accommodate larger files or data, offering a better overall user experience. --- ### Excellent resourse - Overall rating: 5/5 - Reviewer: Gavin B. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Has been exactly what I had hoped for when I found it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Email tracking - excellent - has done exactly what I needed it to do #### Cons I have no complaints yet - everything works just like promised --- ### DON'T BUY THIS SYSTEM! - Overall rating: 1/5 - Reviewer: Jerker D. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. I can't even filter on the objects attached to a contact. The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros Nothing #### Cons Everything #### Vendor response Hi Jerker, I'm sorry to hear about your experience. Until the account is warmed up, we have a limit on how many emails you can send, just to ensure your domain reputation does not get impacted. Also, may I know what the issue was with the sync and who you paid the money to? We do not see any additional payments other than the subscription cost. Replied November 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/crm/engagebay-profile/reviews/?page=2) --- EngageBay CRM Reviews, Pros and Cons - 2026 Software Advice