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JumpCloud Directory Platform vs LogMeIn Pro

JumpCloud Directory Platform vs LogMeIn Pro

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Overall Rating
4.7 (209)
4.4 (172)
Ease-of-Use
4.5 / 5
4.3 / 5
Value for Money
4.5 / 5
3.7 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.4 / 5
Last Review Written
September 26, 2024
October 26, 2024
Pros/Cons
  • Pros

  • Its licensing scheme was cost effective, its inherent ability to migrate users onto the platform easily was great, and its administrative portal is very easy to use.
  • I really appreciated the simplicity and ease of use of the platform. It was very intuitive to navigate and understand, even for someone like me who doesn't have a lot of technical expertise.
  • It has been awesome to know I can track staff, device but not use active directory. It's only took a few days to learn the software and the documentation has been awesome.
  • Cons

  • No MDM support for Linux and there are lots of features missing for Linux OS.
  • Dont have any feature which is bad in jumpcloud.
  • Also, setting up the RADIUS server is difficult because there are so many different kinds of networking devices.
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  • Pros

  • Super happy that there is a tool like this that exists. We would use it daily and it was good to have access to remote CPU's.
  • I set all my clients up with this if they want a reliable, easy to use remote desktop software. The app for iPad is super intuitive and it makes for a great travel.
  • I am able to access my work e-mail and my PC desktop. I feel like I am sitting at my desk at work and one of the really great features is the ability to print from my desktop to my printer at home.
  • Cons

  • My only dislike is that I have to leave my PC on since this works on individual PC's versus a VPN on a server.
  • Billing is inflexible - the auto-renew is difficult to stop.
  • The size of the font is small, making it difficult to see sometimes. It does seem to be a hassle at times to log in (have to go through 2 logins).
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

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2022

FrontRunners

2023

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos