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JumpCloud Directory Platform vs Rippling
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.9 / 5
Value for Money
4.5 / 5
4.8 / 5
Customer Support
4.5 / 5
4.8 / 5
Functionality
4.5 / 5
4.8 / 5
Last Review Written
March 2, 2025
March 12, 2025
Pros/Cons
Pros
- Its licensing scheme was cost effective, its inherent ability to migrate users onto the platform easily was great, and its administrative portal is very easy to use.
- I really appreciated the simplicity and ease of use of the platform. It was very intuitive to navigate and understand, even for someone like me who doesn't have a lot of technical expertise.
- It has been awesome to know I can track staff, device but not use active directory. It's only took a few days to learn the software and the documentation has been awesome.
Cons
- No MDM support for Linux and there are lots of features missing for Linux OS.
- Dont have any feature which is bad in jumpcloud.
- Also, setting up the RADIUS server is difficult because there are so many different kinds of networking devices.
Pros
- I was thrilled with the ease of use. I spent more time filling out this review than I did enrolling in the benefits.
- Rippling makes dealing with employee management easy and fun. I very much enjoyed the streamlined nature of the product and how easy it is to understand.
- It is very easy to use and the features and tools it offers are superb and easily understood by the user. It is a Great product at a very decent price.
Cons
- This has ended up being about a $1200 mistake. I asked them to reimburse me the money themselves due to their error, but they told me to pound sand.
- Everything must be managed via third party apps, which add to the price. Autoapprove fails for all employees if even one person, such as a new hire, is missing any information in their profile.
- Probably more of our problem, but the birthdays are not up to date.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
195 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
