JumpCloud Directory Platform vs SentinelOne
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.4 / 5
Value for Money
4.5 / 5
4.6 / 5
Customer Support
4.5 / 5
4.6 / 5
Functionality
4.5 / 5
4.7 / 5
Last Review Written
September 26, 2024
September 26, 2024
Pros/Cons
Pros
- Its licensing scheme was cost effective, its inherent ability to migrate users onto the platform easily was great, and its administrative portal is very easy to use.
- I really appreciated the simplicity and ease of use of the platform. It was very intuitive to navigate and understand, even for someone like me who doesn't have a lot of technical expertise.
- It has been awesome to know I can track staff, device but not use active directory. It's only took a few days to learn the software and the documentation has been awesome.
Cons
- No MDM support for Linux and there are lots of features missing for Linux OS.
- Dont have any feature which is bad in jumpcloud.
- Also, setting up the RADIUS server is difficult because there are so many different kinds of networking devices.
Pros
- We absolutely love the solution. From planning to implementation, the software and support staff have been really responsive and great.
- The Customer Service is top notch. Whenever we need help the support team is well informed about their software and are reliant in helping to solve issues.
- Great option and package. Have used it for a few years now and continue to be impressed with its capabilities.
Cons
- The additional add-ons get a little confusing as to what does what. Some of their terminology is a bit hard to determine initially.
- Only thing i don't like about them is their support is not locally available and they keep on introducing new features as a module with additional charges.
- Sometimes it blocks things and it's tough to tell unless you really dig into it. Sometimes causes legit software to stop working until you whitelist.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
