About AlertFind

AlertFind is a cloud-based help desk solution with an intuitive user interface and omnichannel platform that helps business continuity professionals manage mass notifications concerning IT issues and emergency situations. It automatically collects and updates contact data in real time and enables teams to protect people in crises by quickly sending and receiving crucial information on any device.

AlertFind’s notification channels include alerts through emails, voice messaging, fax, pages and mobile app push notifications. It comes with Service Organization Control (SOC 1 and SOC 2) certifications along with GDPR compliant illustrations on security, which helps businesses ensure safety across operations. Other features include role-based alerts, auto-escalation, an API connector library and geo-fencing.

AlertFind allows users to set up custom hotlines and create conference bridges to facilitate critical communication between personnel. The pricing is based on the needs and requirements of businesses. The product extends support through online chat, phone and email.