# ConnectWise PSA vs IT Glue - 2026 Comparison - Software Advice

> ConnectWise PSA vs IT Glue - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/itsm/connectwise-manage-profile/vs/it-glue

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ConnectWise PSA vs IT Glue

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 4, 2026

# ConnectWise PSA vs. IT Glue: 2026 Comparison

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Updated June 4, 2026

# ConnectWise PSA vs. IT Glue: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

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[](https://www.softwareadvice.com/itsm/connectwise-manage-profile/)

[ConnectWise PSA](https://www.softwareadvice.com/itsm/connectwise-manage-profile/)

4.1

[(277)](https://www.softwareadvice.com/itsm/connectwise-manage-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

-   Integrations
-   Technical Services

Cons:

-   Performance and Speed

Who uses ConnectWise PSA

Based on 277 reviews

-   Popular among: Small businesses
-   Most common industry: IT & Software Development (63%)
-   Top use cases: Managed Service Providers (MSP) (21%), Help Desk (13%) and IT Management (12%)

61% of users recommend this product

[](https://www.softwareadvice.com/help-desk/it-glue-profile/)

[IT Glue](https://www.softwareadvice.com/help-desk/it-glue-profile/)

4.6

[(339)](https://www.softwareadvice.com/help-desk/it-glue-profile/reviews/)

Starting Price

$29.00per month

Free trial

Free version

Pros:

-   Documentation
-   Client Information

Cons:

-   Search Functionality

Who uses IT Glue

Based on 339 reviews

-   Popular among: Small businesses
-   Most common industry: IT & Software Development (82%)
-   Top use case: Managed Service Providers (MSP) (43%)

85% of users recommend this product

[](https://www.softwareadvice.com/itsm/connectwise-manage-profile/)

ConnectWise PSA

4.1

[(277)](https://www.softwareadvice.com/itsm/connectwise-manage-profile/reviews/)

[](https://www.softwareadvice.com/help-desk/it-glue-profile/)

IT Glue

4.6

[(339)](https://www.softwareadvice.com/help-desk/it-glue-profile/reviews/)

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## User satisfaction

* * *

4.1

Based on 277 reviews

Ease of use

3.7

Value for money

3.7

Customer support

3.7

Functionality

4.1

4.6

Based on 339 reviews

Ease of use

4.6

Value for money

4.4

Customer support

4.4

Functionality

4.5

Looking for better ease of use? Ask an advisor for high-rated alternatives

Looking for better ease of use? Ask an advisor for high-rated alternatives

Looking for better ease of use? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 616 reviews from Computer Inventory

* * *

Access Controls/Permissions

N/A

Archiving & Retention

N/A

Backup and Recovery

3.5

Collaboration Tools

N/A

Compliance Tracking

N/A

Document Generation

N/A

Access Controls/Permissions

4.5

Archiving & Retention

4.8

Backup and Recovery

N/A

Collaboration Tools

3.8

Compliance Tracking

4.0

Document Generation

4.8

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

AuvikNot enough reviews

](https://www.softwareadvice.com/observability/auvik-profile/)[

JiraNot enough reviews

](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)[

Sage 50 AccountingNot enough reviews

](https://www.softwareadvice.com/accounting/sage-50cloud-profile/)

[

Kaseya BMSNot enough reviews

](https://www.softwareadvice.com/accounting/kaseya-bms-profile/)[

NinjaOneNot enough reviews

](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)[

LucidchartNot enough reviews

](https://www.softwareadvice.com/project-management/lucidchart-profile/)

## Reviews

* * *

KV

Kyle V.Senior Support SpecialistInformation Technology and Services, 51-200 employees

"Been using it for 8 years now, really great for ticket management, automation, customer support is quick too"

May 2, 2026

TB

Travis B.Solutions EngineerTelecommunications, 11-50 employees

"Inventory with ConnectWise is cumbersome and does not work well with our business model. "

May 29, 2025

BA

Bobby A.Technical SupportInformation Technology and Services, 2-10 employees

"IT Glue is really helpful for keeping client info, passwords, documentation, and processes in one place."

Jun 3, 2026

TG

Thanya G.Technology Support Associate IIIInformation Technology and Services, 11-50 employees

"Some features don't work well, like the browser extension, some integrations are limited and there's no way to be granular when reviewed stale configurations"

May 26, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[N-central vs ConnectWise PSA](https://www.softwareadvice.com/itsm/connectwise-manage-profile/vs/solarwinds-n-central/)[Salesforce Sales Cloud vs ConnectWise PSA](https://www.softwareadvice.com/compare/2764-Salesforce/vs/91525-connectwise-manage/)[N-central vs IT Glue](https://www.softwareadvice.com/help-desk/it-glue-profile/vs/solarwinds-n-central/)[N-sight RMM vs IT Glue](https://www.softwareadvice.com/help-desk/it-glue-profile/vs/msp-rmm/)